Intuit Apologizes for "TurboHacks"
Friday October 10, 2003
When Intuit released TurboTax last year it held some surprises. The company added product activation that would lock the program to one computer to try to block any casual piracy. Customers were outraged and many switched to competing products. Now Intuit has published an open letter to its customers apologizing for the public relations fiasco and promising not to do the same this year. You can read my article here: Intuit Apologizes for "TurboHacks". Or, you can click here to vote in a poll about this issue, or click here to join in a discussion of the Intuit TurboTax issue in the Forums.
