1. Computing
Andy O'Donnell

Have you Fallen for the 'Ammyy' Scam?

By September 27, 2011

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There have been many reports about a widespread internet / phone scam that many are calling The 'Ammyy' Scam. You can find out the full details in my article: Beware of the 'Ammyy' Security Patch Phone Scam.

This scam is apparently fooling a lot of people in English-speaking countries all around the world. Have you gotten a call from these scammers? Did you become a victim or did you smell this scam from a mile away and hang up the phone. Let us know in the comments section below:

Comments
October 3, 2011 at 3:37 pm
(1) E White says:

I have worked in IT for several years, so someone calling with a thick Indian accent, claiming to be from Microsoft and saying that my computer is sending error reports and needs to be cleaned was an opportunity I couldn’t pass up. I had some time, so I pretended to be clueless about computers, and pretended to follow her instructions. I obviously didn’t go the website, but instead tried to get her to tell me what I should be seeing so I could pretend that I am where she wants me to be. She kept getting angrier and angrier with me when I would act really stupid, then “transferred” me to her “support technical specialist,” who then asked me what error code I was seeing on the screen.

I kept stringing him along, until he asked “Are you joking with me?” I told him that I was, after which he says to me “You son of a b*tch” and hung up. 45 minutes well spent!

October 3, 2011 at 7:23 pm
(2) DDXDavid says:

E White – That’s awesome!

October 25, 2011 at 5:53 pm
(3) Ruthann says:

I got a phone call from a man with a heavy accent, telling me my computer was sending out errors. Since I’ve heard of this ploy to gain access to a computer, I did not cooperate with his instructions and told him I would not continue the phone call. I did get his caller ID and would like to know where to report him?

October 28, 2011 at 8:55 am
(4) Kurt Morgan says:

i got a call like that before and the man did say i got virus on my PC. i never bought what he was saying even for a second. it was an obvious scam and very lame at that.

October 28, 2011 at 9:07 am
(5) Kurt Morgan says:

well, i was surfing through sites and this link http://www.callercenter.com/253-802-0308.html is just one phone number reported for this type of scam. i strongly recommend that everybody stays vigilant so these scam artists don’t stand a chance fooling somebody. i’ve gone through all the complaints on callercenter and most of the victims were those who were unwary.

November 13, 2011 at 10:19 pm
(6) Noob2ass says:

Well. same thing i had this phone call saying i have errors in my computer. and i think WTF !!!.

she said she can find and fix it. OK. that sounds good.
so i go Google and search “ammy” it came up 2 be a scam.
so i string it along until she said ” You r joking with me, r U ?.
than Hang the phone up.

November 17, 2011 at 10:54 pm
(7) brownguy says:

these got still tried to get me to go the site even after i said i did not want his ****** on my computer. i asked him to ***** and he didnt hang up. when i said this was a military base and his call was being traced and recorded he hung up. he then proceeded to call right back and started begging me again. i then said i was going to report him to our investigations office and never heard from him again.

December 1, 2011 at 11:54 am
(8) VX490 says:

I just got a call from one of these scammers trying to get me to connect to ammyy.com. I am wise to it, and he had the previous occupant’s name, so I told him we had taken over the phone number and that my name is Detective Wilson, with a particular interest in internet crime. Didn’t deter him at all – he agreed there’s a lot of scams about, and then carried on. Amazing. I even asked him if he knew what a detective was, and he said yes.

December 14, 2011 at 10:01 am
(9) Pam says:

I live in South Africa and just received a call from an Indian guy with a heavy accent, who claimed he was from Microsoft and that my computer might be infected. He gave me some commands to do on my computer, which I did, but when he told me to download the software on ammyy.com, I realised it was a scam and hung up. He called again, but I didn’t answer. He gets very aggrevated when you don’t understand him and wouldn’t do what he tells you. I’m sure they get to a lot of people who is very naive when it comes to computers. Be very aware of these people.

December 15, 2011 at 12:01 am
(10) peggy says:

I got a call from a man with a heavy Indian accent. I found him hard to understand. He told me he had fixed my computer once before and that they had got messages that my computer had “frozen files”. I then questioned him again where he was from and he said that it was good I was concerned. He then told me to go to microsoft symbol and hit R and he would read some numbers and if he was right, then it would be legitimate. I did so and he was right. He then got me to go to ammyy.com I got concerned if I hit enter that he would get remote access to my computer. I then asked if I could call him back and he then hung up.

December 15, 2011 at 7:35 pm
(11) Anon says:

I told him I was a raving homosexual who loved Indian men and asked if had ever had his bottom tickled with a feather.

He hung up.

December 19, 2011 at 6:32 pm
(12) MaryB says:

I just got a call from a man with a thick East Indian accent. He said they were getting error messages for about month now from my computer. I haven’t had my computer for month just one week and I never heard of ammyy, so I asked him how come it took a month for him to call. I told him there was no way I was going to have someone that I never heard of access my computer so I asked for his name and phone number and I would call him back tomorrow after I spoke with my IT Tech. He said his name was Elvis and the ammyy phone was (403) 456-3965 in Calgary, AB. I should have check the internet for the scam while I had him on the line. Needless to say I will not be returning his call.

January 8, 2012 at 12:01 pm
(13) BARBARA O'DESKY says:

The same thing happened to me, and I cannot afford to loose this money.

January 17, 2012 at 3:40 am
(14) Eugene says:

Dear users of Ammyy Admin

Unfortunately, there are some cases of malicious use of our software noticed. Please be attentive and never grant access to people you don’t know personally or whom you don’t trust.

!!! If you receive a phone call claiming to be from ‘Microsoft’ or someone claiming to work on their behalf, telling you that you have a virus on your computer or some errors which they will help you to fix via Ammyy Admin, it is definitely a scam.

Ammyy Admin itself absolutely safe software but due to its ease of use and free availability it may be used by scammers.

If you became a victim of scammers please see the link which may help http://www.ammyy.com/en/admin_mu.html

Kind regards
Eugene
Ammyy Inc. Team

January 22, 2012 at 4:05 pm
(15) Shawn says:

I nearly got nailed in an alternate version of this scam. Last night, I tried to renew my antivirus. I couldn’t get it to work. So I went to the company’s tech support page, and called the 800 number. As other people here described, the guy had an Indian accent. He asked to have access to my computer through ammyy. Since I was the one who had made the call, I assumed he was legit and let him. But then I got nervous and almost immediately cut my internet connection.

I have found out that my laptop was infected with a trojan from a flash drive I use on the computers at my work. It appears that the trojan disbled my av, and when I went on the net to find the customer support number, it hijacked my browser and sent me to a site that looked like my AV provider, but had the scammer’s phone number instead. I don’t think they got any data, but I canceled all my bank and credit cards, and changed all my important passwords from a safe computer to be sure.

January 24, 2012 at 2:43 pm
(16) Jerry says:

I was just scammed by a company who called itself VFIX. I have a new HP d7 PC and had the blue screen of death when I opened it up. I called the HP help line listed on my paper work from HP. The tech, in good American English, directed me in installing ammyy Admin so he could control the computer remotely. The technician stating he was from HP corrected the situation and then told me there was a software issue and that HP recommended a company called VFIX and connected me online directly to the VFIX rep. VFIX charges $249.99 for support for a two year contract. Since this was a brand new top of the line computer I agreed (yeah I am not smarter than a fifth grader!!). He “fixed” the theoretical problem the HP tech said I had. Next day I contacted them again for issues I was having with installation of Outlook 2010. The tech was totally incompetent and I could not understand what he was saying due to his heavy Indian type accent. After over one hour I gave up and told him to forget it. I fixed the problem myself, it was an outgoing IMAP id issues. I checked back with HP and they said they never heard of VFIX and certainly would not make that type of connection for a customer. I was scammed.

January 25, 2012 at 4:43 am
(17) AngryDad says:

So the real question is why are credit card companies allowing these guys to take credit card payments?

Becuase they’re getting a cut of the scam in transaction fees?

This problem would be gone overnight the scammers lost their merchant status…

January 26, 2012 at 3:04 am
(18) Kiwi1 says:

Just been called by an Indian woman with the same story (in NZ) – when challenged for id and how they had associated the pc with the phone number she became very aggressive and agitated. Talked some more to get the address they wanted me to log into it was ammyy.com – when she realised I hadn’t logged she was furious! I laughed and hung up.

Need to warn other of this one.

January 27, 2012 at 8:01 am
(19) mick says:

just thought i’d post the ammyy scam has resurfaced.most of your posts are from last year – i just had the call !!!!!!!!!!!!!

January 28, 2012 at 5:20 am
(20) George says:

Me too – got one about 30 minutes ago 12:00 2012-01-28

January 30, 2012 at 3:24 pm
(21) Gary (Switzerland) says:

I just got called twice; same guy Travis – he didn’t even know he had called me earlier until I pointed out “you hung up on me”. He said “oh yes, we got cut off” and apologized. I then said “you seemed to hang up when I said you were talking rubbish about entries in my event viewer”; we seemed to get cut off again. Lol !

As an ex developer it was a pretty lame attempt to gain access but can see how joe bloggs could be tricked. All our calls are been logged for Swisscom who have taken my complaint about these nuisance calls. You have two choices for the call; tell them you are aware of the scam and get rid quickly or keep them on the phone to waste their time (granted it is a waste of your time too). I also suggest reporting nuisance calls to your phone company.

Be safe out there !

Gary

January 31, 2012 at 11:46 am
(22) Sean Harkin says:

I got the same call, informing me that my computer has a virus, I stated with an excited voice that how woinderful it was that they had the ability to find a virus on my computer she started in to the please go to this web site speel, I stopped her mid flow and It was then I told the woman that I didn’t actually have a computer (of course I do have one, but she didn’t know that). The sound of silence that greeted me with the statement I made was worth stringing her along.

She abruptly hung up

Lovely.

January 31, 2012 at 8:41 pm
(23) Debrah says:

I just got a call from a fellow with the thick Indian/Middle Eastern accent others a
have described. Same story about my computer being infected. Gave me a 6 digit code for the AMMYY site. I could hardly understand him, and he got annoyed with me. I saw the sites warning it’s a scam and hung up. He really tried to keep me on the phone. My caller ID shows this guys location as Seattle, WA. Phone # (206) 456-0661.

February 2, 2012 at 5:17 am
(24) June says:

I have had several calls regarding this scam. I lecturer in Computer Science an like E White I keep them on the phone for as long as my attention span will allow. A word of warning to others; on one occasion I was asked for my card details – I gave them my Granddaughters playtime Mini Mouse card details – they were well pleased. I wonder how long it took them to realise they were the ones being scammed.

February 3, 2012 at 3:21 pm
(25) Ira says:

I just got a call from a fellow with the thick Indian/Middle Eastern accent. I have worked in the IT field for many years (retired now). Saw the scam immediately and got him gone. But I can see how many folks without the knowledge can get sucked into to this scam.

February 8, 2012 at 1:55 pm
(26) maria says:

I was scammed today, but after they got in my computer and I saw the cursor moving around the screen, I panicked and turned the computer off and unplugged it. I hope I have not been scammed but would love to hear from someone how I can check and correct my computer.

February 8, 2012 at 4:30 pm
(27) sal says:

I have been scamed whst do i do now

February 9, 2012 at 2:48 am
(28) Moe in New Zealand says:

I have been driven nuts over the past three weeks by Rose and Andy from “Creative Solutions” telling me my computer has a virus. Firs of all I told them I dint have a computer (tried twice) then I just hung up, then I got rude.

Today I let Andy take me right through the process to the entering the web address http://www.ammyy.com stage. I entered the address in google instead and confirmed the scam warnings. I told him I had recorded the entire discussion and as a former policeman I was arranging for a police enquiry and contacting my telecommunications provider to have there IP addresses blocked. He hung up. But I expect another call tomorrow&$%&^$$%

Telecom NZ my provider said they cant help and tried to sell me caller ID!

I like the tickle with a feather post earlier. Think I will try that might as well have some fun.

February 11, 2012 at 1:49 am
(29) NZ KID says:

the smae thing happened to me today about 5 miniutes ago but i clicked run and gave him some sort of number is this bad?? please help

February 11, 2012 at 11:07 am
(30) Paul says:

My father made the mistake of granting permission to his PC, but thanks to a fake proxy setting in IE that I set a long time ago of 127.0.0.1 Ammyy Admin was unable to connect, my dad uses Firefox for web browsing. This forced the scammer to us GoToMyPC, and my father was able to convince them to provide their phone number, which is valid.

1-866-909-9786

I have already called them a few times acting as if I will purchase their product.

We should have more people calling them to increase their 1-866 costs a bit.

Thanks all for reading.

February 13, 2012 at 12:38 pm
(31) JayGEE says:

I did NOT get a phone. I was on AT&T support page trying to resolve a webmail issue and used the phone number AT&T had on their own Support page to resolve my problem with my account getting locked when I coudln’t remember the dumb password. The person I got transferred me to some very thick accented personnel ..but I still thought I was with AT&T…even though the person said this would be a paid service. I was stupid to have allowed them remote access to my computer! After allowing them access for over an hour…my son called AT&T and they told me to cut communication immediately..and disconnect lines from modem..etc..I never made any payment!! but they had remote access to my computer..I could not see what all they were doing except they showed me where I supposedly had a virus that was making fooling with my accessing websites and passwords..lots of error messages. I could hear other ‘Indian’ sounding personnel in the background telling others the same thing..’you are compromised…’..etc.

After cutting connection with the Spammers.. I was then on the phone actually with AT&T getting some things ‘fixed’..but now I have to take this computer in to be ‘cleaned’ and checked and had to go through all the ‘security measures’ one has to go through .

February 13, 2012 at 10:51 pm
(32) chris says:

Let’s play the game:

Who can keep the Indian bastards on the line the longest?

I got the call about an hour ago.
I managed 49 min.

First, talked to a “technician”, then he couldn’t get me to do what he wanted, he transferred me to the “technical supervisor”.
I was polite, but for some reason the Ammy’s “green” button, and Support Connection login wouldn’t work. He tried me to do everything short of praying, hehe.

Finally, he gave up, and told me he’d call tomorrow.
Until then, he said that my computer is in great danger, and I must not use it, and disonnect internet.

Aha, I didn’t get sworn at, so it’s a success.

I can’t wait for that call tomorrow!
I have to beat 49 min!

February 15, 2012 at 10:51 am
(33) Brian says:

I have also just come off the phone to this scam. She told and got me to turn on my computer and she took me to a list with error and warning messages. She then asked for me to log in to AMMYY.com which I said no I did not want some stranger who rung me up out of the blue gaining access to my pc. She was persistent until I told her no and hung up. But a good few minutes stringing them along thinking they were going to get access to my pc. NO WAY!!!
They also called a year ago and the woman then swore and told me why am I wasting her F****ing time!! I did laugh!!

February 17, 2012 at 9:00 am
(34) Louise says:

Yes I was called and decided to listen to what “Microsoft” wanted me to do. I am very computer literate and would never in a million years download anything from some calling over the phone to tell me my computer had a virus when it wasn’t even switched on!! He got around this by saying in the last 25 days a virus was detected. I only wanted to get to the part of the website name to warn others. DO NOT FALL FOR THIS SCAM

February 18, 2012 at 2:51 am
(35) robbie says:

Thanks to all the posts worried at first but as i was being talked through I was on Google and this sight came up and sure enough ammyy scam.

I have now warned of my kids to and if it wasn’t for sites like these making the average Joe bloggs aware I would have been non the wiser.
Now I aim to beat 49 mins and talk about feathers to

February 19, 2012 at 10:16 pm
(36) Caitlin says:

Just got a call from the guy with the indian accent today, told me he was from Microsoft… almost fell into his trap, luckily i found this forum when i googled ammyy before i downloaded it or else i would have been totally scammed

February 20, 2012 at 7:52 am
(37) Ivan says:

These guys have been calling me for weeks. I swear at them in Spanish and pretend not to speak English…then yesterday I told them “wow I dont know why you guys are calling me…I have a MAC”
Click, he hung up.

February 21, 2012 at 5:30 am
(38) Jules says:

I recieved a call from them yesterday 20-2-2012. I thought it was my isp cuz they always ring and have indian accent, so i was blind to it for a start…then it started to get suspicious, why would microsoft lead me to an outside program…check the EVENTVWR look for yellow and red icons, so these things are everywhere. They said they can fix all the problems but need to gain access, so i downloaded ammyy, which is a exe file and said i didn’t want to download an exe file, but agreed, then they asked for my ID number, in which then i asked them who they were and where they are located, thats the first time i heard they were from Microsoft (so i was like o, its not my isp *facepalm*).

I stupidly gave them access although i really didn’t want to, (cuz its microsoft of course :/ ) they went to task manager and were starting to get pissed off at me when i was moving the mouse around ( i have dual monitors so they got more cranky when the cursor moved to the other screen “what did you do what did you do, do not touch the mouse” “see the cpu usage on the side, it’s at 1% it should be around 80%” (This is when i was like wtf, do they know what they are talking about, went onto my other computer and typed in ammyy, and all i see is scam, they also said Pound not dollar when trying to sell me a program for $129.95. In which i said i had no money) I watched what they did, they ran a cmd from the search bar and that was it. nothing else, this is when i disconnected the ethernet and ran antivirus, shut down and went to my mates computer and changed all my passwords on sites that have any information about my bank.

My question is what can they do now? the antivirus came clear. how much access did they still have after i disconnected. And although i didn’t see them do anything else what could have they done? Would formating that computer help, and do they have access to my other computer that is just linked to the modem?

thnx

February 22, 2012 at 1:39 pm
(39) barneysailing says:

Unfortunately I fell victim to this scam. They claimed to be associated with Microsoft error reporting center and were worried about the number of errormesages my computer was sending.The names, tools and websites they used were: support@my windowsupport.com
X Creation_TPSL, Quickheal antivirus tech, Ammyy.com, Adam, Lee John, Michael, tel.# 408-786-5612
sold and installed a counterfit windows 7 ultimate operating system and a bogus repair job and service contract.

I hires a computer engineer to remove all that and clean my computer an install a new legitimate operating system. I hope they can be caught and stopped. 2/22/2012

February 22, 2012 at 2:39 pm
(40) BubbaSupreme17 says:

AMMYY is a very cool and useful program, if not used by the wrong hands. It is a legitimate application used by real support staff when assisting people with issues. However, most of your cases are real scammers.

The only thing to be concerned with is a feature of AMMYY that allows remote file sharing as well as access to your PC. While it may appear as if they looked at a few logs and maybe ran a few harmless commands, they do have the ability to access your attached hard disks and plant malicious files there. And you will not be able to see this happen.

Just an FYI, and to anyone not understanding how computers/technology/support works, support will NEVER call you, you must call them first.

~bubba

February 22, 2012 at 6:37 pm
(41) Glim says:

got a call from them today, indian accent from microsoft. apparently my comp is in the process of being hacked for 3 weeks now. i immediately think of a scam but since 3 weeks is the age of my laptop and i actually have legit windows for the first time i go along to see where this is going. i get to the point where i’m supposed to type and enter the “ammyy” site when i raise my security concern. he gets me to run cmd to confirm his authenticity by reading some numbers that will mach. while he is reading the numbers i google ammyy. i tell him that our conversation will have to end now. he asks why and i tell him.

February 23, 2012 at 12:51 pm
(42) Cruising says:

It’s in Canada now too. They are claiming to be from http://www.microfixhub.com/ at 315-633-3110 (and this number doesn’t actually exist according to reverse searches). John Smith will tell you that he is in Edmonton, but can’t tell you what time it is there. I asked him to call me back at 8pm my time, but he can’t do that because he gets off at 6pm. Right. In other words, it is in the middle of the night wherever he is.

The caller ID is blocked BTW, and *69 does work. Whois data is blocked.

They will tell you that your mother system is sending errors from your Windows. When I asked what my mom had to do with this, he got very confused. I tried to get him to spell things out for me. He can’t spell in English. I asked him what version of Windows I have? He couldn’t tell me, despite his insistence that they have been getting my error messages. Eventually he found the right part of the script saying that it is the motherboard system, the supreme commands for my computer that is having the error messages. I asked him if he was going to reinstall my BIOS system? The supreme system will be fixed! He had no clue what BIOS was.

All in all, a very productive morning. I wasted ½ an hour of his time… and he will be calling me back tomorrow morning! I’m in contact now with the RCMP. Hopefully they’ll actually be able to record my conversation tomorrow. I’m hoping to get them to attempt to place charges on a credit card I cancelled years ago so that they police can track their financials too.

February 23, 2012 at 6:53 pm
(43) james says:

They have called several time but this today I stayed on the phone as wasn’t in as much of a rush as normal. Stopped the call as the lady was saying to go to ammyy… just didn’t sound right. She was really insistant that I did it then and there, but made excuses and terminated the call. Googled ammyy and really glad I did. Am now sort of looking forward to when the call back, really going to try and beat the 49 minutes “record” ! It was an Indian lady with a thick indian accent calling from microsoft about errors my computer had been sending them for the last 3 weeks….

February 24, 2012 at 6:12 am
(44) B says:

I am so scared just fell for ammyy scam against complete better judgement have they got all my details what should I be worried about? I won’t use my computer again. didn’t pay just gave access

February 25, 2012 at 2:35 am
(45) Jules says:

^

Change your passwords from a safe computer for a start. I did the same and have now got sms security on my banking. My antivirus came up clean but am in the process of formatting my hard drive, just incase the antivirus didn’t pick up anything.

By the sounds of the stuff ive read they are mainly after the credit card details in which they put a fake copy of windows or something on the computer and charge you for it.

March 4, 2012 at 7:13 am
(46) sally fisher says:

i have recieved many calls in the last week off a male and female who have been trying to get me to do this even ringing during the night they were very pushy and rude if i had just spoke to the woman i would have probably have fallen for it but when she put the man on to me he made me feel very uneasy and threatened i live in the lancashire area and when looked up the different phone numbers it was from japan because i havent done it still and just keep hanging up they ring constantly still

March 4, 2012 at 6:54 pm
(47) Owen Fisher says:

Sally

Don’t be bullied by these people. Report it to your telephone provider and the police. If they call again tell them that you have done this (even if you haven’t yet) and ask them to stay on the line so the police can trace the call.

That should see them off.

Good luck

March 5, 2012 at 9:08 pm
(48) Anna says:

March 5th 2012

I had problems with my PC so I went to PC Cleaner Pro and had an ammyy tec want to help me fix it saying I would be transfered to a microsoft tec.
My question is are they scammers as well.

Thanx Anna

March 6, 2012 at 8:28 am
(49) Carlgb says:

Just had a call from them…very funny.

One thing to watch is that they are also directing to http://www.support.me, I played the game with him for a bit telling him that Trend antivirus had blocked support.me saying something about scams and phishing…it’s OK he said “you’ve done something wrong” and then directed me to ammyy.com
I take comfort in the fact that I took 1/2 an hour of his day and that while he was talking to me he was leaving someone else alone. There were several voices in the background all on the same script so they’re making some money at it!

On the idea of blocking the merchant status…these people almost factor their accounts, using merchant services set up by other companies, that way they only provide the financial service of paying by card NOT the ‘service’ you’re paying for on your PC. The card companies can still stop this happening but it just adds layers of complication and buys the bad guys time.

If you wouldn’t talk to a bloke in the street telling you that your pc was broke…don’t talk to one on the phone unless you call them and it’s a service you know.

If you call your credit card company they should refund and if you used a Visa debit then you also have the same rights to refund based on the fact that you didn’t receive the service you paid for (a bloke in India isn’t going to say that he did provide the service you expected)…not because it was a con! You have 120 days I think to claim against your bank…but don’t quote me on that :-)

March 6, 2012 at 6:20 pm
(50) gradygk says:

Got a call telling me his name is Roger and he is calling from Microsoft. Told him I was busy and if he wanted to he could call me in an hour. Sure enough he called in a hour. He told me that my computer had a virus and was going to “explode” any minute now. I asked him how he knew it was my computer, He just said he got the report. I asked him what the IP add ress of my computer was. He didn’t know, but he is positive it is my computer. He gave me a url. I told him that I thought he was trying to infect my computer. He said I could talk with his executive. At that point I told him I was not going to play his game and hung up.

March 9, 2012 at 6:30 am
(51) kathy says:

Have just been contacted by a heavily-accented Indian gentleman who said that he was from Microsoft technical team and that a fault or virus had been detected on my computer and that. he could rectify it. He got me to answer a few questions but I was very wary of his intent. When I asked him a few questions he was very evasive. After a while I knew this was a scam and I told him so and hung up. People beware!!!

March 9, 2012 at 11:10 am
(52) Margaret Stedman says:

Hi

Just had a phone call about this – they said they were Microsoft Tech Dept. I couldn’t figure out how they got access to my PC screen and files from their end but presumed that Windows Microsoft could.
Wanted to charge me £154 for lifetime PC cover!

However, I said I would leave it and luckily didn’t fall for it. Have luckily now seen the scam warnings!! Many thanks

March 10, 2012 at 6:17 pm
(53) momi says:

I just got a phone call from a man with a heavy foreign (Indian?) accent and he said my computer is sending out trojan viruses. He identified himself as a microsoft technician. He asked me to go to google and type in “ammyy admin.” I typed in “ammyy” and google automatically gave me “ammyy” suggestions and your site was one of them “beware of ammyy scams.” I told the man I couldn’t understand what he was saying and playing dumb, told him I’m not seeing anything on the screen (I was actually reading through your site). Eventually, I told him I would just email microsoft and don’t call me again. What bothers me is how did they get my unlisted landline number?

March 11, 2012 at 4:10 pm
(54) Dixie says:

Unfortunately I fell for this scam yesterday, they rang yesterday morning and my son answered the phone and sensibly told them to call back in the afternoon, wish I’d been as sensible as him! Basically he did the same as all previous comments but stupidly I gave him access, he tried to sell me some new software but told him I was a single mum and couldn’t afford it so he reduced price from 95 to 65 quid , told him still couldn’t afford it so he is now calling back later in the month, he then logged off and shut computer down! Only found out about scam later in the evening so panicked, now gonna get IT guy I know to look at it, feel so stupid as I even mentioned scams at start of conversation, should have followed my instincts, one thing, I won’t be that daft when he calls back!

March 13, 2012 at 4:57 pm
(55) L in Toronto says:

I have received my third call from these scammers in as many weeks. They had me to go eventvwr and look at all the warnings and errors. Today I played along for a bit.
My computer is ‘totally corrupted” according to the caller. Then he asked me to go to ammyy.com so their technician could fix my computer for me. I asked him who he was – Windows is the name of the company he said. I asked if he thought I was a complete fool, if he thought there was anyone left in the world who wasn’t wise to this scam. He said no, he had seen me in the red light district, he knew me from there. I just laughed. He repeated himself – all the time, he sees me in the red light district. This is the worst thing he could think to say to me, apparently. What fools.
Indian accent again.

March 13, 2012 at 9:02 pm
(56) Kristin says:

Today I was at a friends house who got a phone call EXACTLY as described above. She did not fall for the scam, thank goodness. On my way home I was thinking about the call and the type of people behind the scam, it was then that I realized that someone had stolen some things from inside my car, most likely some time during the night. These scammers are exactly like the thieves who let themselves into my car and stole from me. Honestly can’t understand why it is so easy for people to rob and steal from others… GET A JOB… REALLY!! How do we catch these people and will anything ever really be done about the problem. I agree with the person above who asked why don’t the credit card people shut their merchant accounts off??

March 14, 2012 at 6:12 am
(57) Dave says:

They called me this morning and told me the same, ie my pc was sending error messages and they would help me. I told them that I was in the middle of a windows update and needed to restart, would they call me back in 30 mins? They didn’t!

March 14, 2012 at 6:48 pm
(58) Ferny says:

the caller that i got sounded like asian reporter from family guy haha

March 15, 2012 at 11:40 am
(59) eric smith says:

received call 15/03/2012 from asian voice saying they had detected faults in my computer which was making my computer run slow. He said he represented a company working on behalf of most uk phone and computer company,s Asked me to look at a particular file which listed all my applications and pointed out the left column was program name, centre was origin and the third stopped or running in which case stopped showed the faults they would rectify, He asked me to go to http://www.ammyy.com . i had lots of difficulty due to the supposed fault making my computer run so very slowly and each time i could not see the display he said i would (as the egg timer indicated i was still very slowly loading whatever he asked) He would try to find a different way around my problem and he was very clued up When after about 1.5 hours he got me to the point of downloading the program he needed to install he suddenly found he had to transfer me to his senior engineer. At this point i suggested he was only trying to access to my details and for a few more minutes discussed their proposals and the i proposed i had had enough as i was now suspicious i then discussed my suspicions with the senior engineer before very politely saying thank you and goodbye i am now hanging up.
Obviously i have time on my hands but can say i enjoyed the challenge and think they will think twice about someone with such a terribly slow computor

March 16, 2012 at 12:50 am
(60) marilyn says:

Got a call today from the “Indian Guy” and he really made it sound so serious…I kind of suspected that it might be a scam. I wish he would call back I would try to be the time on the phone record and I would whistle very loud into the phone…make sure his ear drums remembered me…

March 16, 2012 at 11:47 am
(61) nora says:

Isn’t there a phone number or web address for the FBI or CSIS or RCMP who is responsible for protecting us against this? I asked the Indian guy on the phone “Who is the CEO of Microsoft?” and he had to ask the other scammers in the background, then, embarrassed, asked me why I was asking him a “general knowledge question” so I asked him to name another person and their title who works at head office. He couldn’t and he finally hung up on me after I gave him a lecture about his scam. I didn’t know anything about this scam before hand but I had seen a 20/20 episode on Nigerian email scammers and it sounded similar. I just want to know why my provider (Rogers, here in Ottawa, Canada) would sell a list of customers names and numbers to these evil people. He did mention I was a Rogers client. The phone number that came up on my caller i.d. for them was a 607 number that was not in service when I called it again to see which company would answer at that number.

So: which authorities do we report this to? Who is looking into it?

March 16, 2012 at 12:06 pm
(62) nora says:

http://www.antifraudcentre-centreantifraude.ca/

send an email to the canadian anti fraud centre.

March 17, 2012 at 5:32 am
(63) Tim says:

My Wife just had the “your computer is infected” call, and managed to keep them on the phone for 11+ minutes by claiming to be dumb, get confused and generally be a difficult end user, at one point the phone basher on the other end got whiff of what was going on and asked tricky questions, so my wife faked getting distressed and started to cry, fantastic, i had to leave the room so as not to be heard laughing.

So, 11 minutes, who can genuinely top that? It’s worth 11 minutes of my day that’s for sure. I intend to take them all the way to being asked for a credit card next time… that has to be the ultimate challenge and the appropriate use of 20+ minutes of their pointless disgraceful day!

March 20, 2012 at 3:26 pm
(64) Barry says:

They tried to get me. I am a little computer savvy but not much. What got me was that is was from an out of area call on the caller id. They were Middle Eastern accents. They said Microsoft didn’t have certified technicians. They can’t transfer you. The first guy started yelling at me. They just hand the phone off to the next guy.

March 20, 2012 at 5:08 pm
(65) Sonja says:

Not sure if this is the same company but I got a call today (Caller ID was ‘Unknown Number’) from ‘Your Computer’ claiming my internet was sending them messages that I had ‘heavy’ viruses and my computer would be shut down very soon. The man who called me was Middle Eastern and demanded I turn off all applications and minimize my windows. I asked him why I should do all that and he told me it’s because it’s important and my computer is infected and he would need to look at it. I told him no. My computer is only a month old. As well, I do not simply have only one computer in my house which right away led me to believe this was a scam. I told him I didn’t want to talk to him anymore and he became aggressive and told me I had to talk to his supervisor. When she (a Chinese woman) came on the line, I asked her what company she was from, and she went on doing the same ‘your computer is infected we need to work on it’ shpeal. I denied her, I told her I did not want to talk to her anymore, that I was done with the conversation and that was that. I didn’t specifically get asked to go to the ammy cite, and I’m not sure if that’s where they would have led me but just a heads up for anyone who gets a call from ‘Your Computer’. I’m positive it’s a scam.

March 22, 2012 at 8:44 pm
(66) Suzanne says:

I just got off the phone with who appears to be a very busy little Indian man and then his supervisor.
It was cool to discover the magic of the windows+R symbol and access to all that information about my computer.
However, as soon as he wanted me to connect to ammyy.com I said I had a houseful of quests I needed to get back to and it was not necessary to call me back as I would never connect my computer to his website.
I thanked him for the call and wished him well on whatever he was doing to try and make a living.
I usually tell telemarketers that want to speak to the person in charge that I am not allowed to make any decisions as I am only the sex slave.
I really like the feather idea and will adapt it and use that approach some other time.

March 22, 2012 at 9:58 pm
(67) jp says:

Bugger, I could only keep them on the phone for 43 minutes I tried all the tricks I could think of to waste there time

1. Initial BS from them – 10 Mins wasted
2. pulled out network cable – 15 mins wasted ;-)
3. then I got a “pretend” bluescreen of death – 6 Mins wasted
4. couldn’t spell the sites they were trying to send me to – 9 Mins wasted
5. gave them bogus Ammyy Admin codes – 2 mins Wasted (btw Ammyy is a very cool support app when used by the right people)
6. giving them a serve – 1min wasted
7. They hung up

Hope this will help other people waste there time

Cheers

March 23, 2012 at 8:54 pm
(68) joe says:

my son got the three different phone calls today from these scumbags playing the same dirty game. I guess I taught my 12-year-old son well enough as a IT professional and he was smart enough to figure it out right way.

I called 1866-909-9786 back. Shame on me, I only got hold on him about 4 minutes; my son even did a better job than me. What heck!. I will play with him next week.

Let’s spread the words of the new anti-scam strategy. When we receive the call, let’s hold on them as long as possible. Every business has a cost, let’s run their cost high enough that they can find no profits in it.

March 24, 2012 at 8:00 am
(69) Susan says:

Phone number I was called from was 02538020308, on 23 March 2012 in the UK. As others say, an Indian accent and drivel about the event viewer. I googled ammyy before getting any further and found lots of scam warnings, then hung up. He tried to call again several times.

March 24, 2012 at 7:34 pm
(70) Chump says:

I don’t feel like the lone ranger now. I was cold called and didn’t learn for about a half hour that they weren’ microsoft – the “fee” was the give away. It was heavier than the other IT companies, but sounded worth it. I’ve been waiting since Thursday for them to return all my requests and they do not answer their calls. SCAMED again!! I must have the word “SUCKER” written on my forehead!

March 26, 2012 at 7:03 am
(71) KiwiDan says:

Haha, Well I havent beaten the record yet, got about 30 minutes out of them then i had to feed the kids dammit, I asked them to call me back at midnight, i hope i get the chick again, ive got some indecent proposals for her! the wifes alright with it, lol.
At first I said I had no internet, but that didnt faze her, I asked for my ip address!, my email, what the so called viruses were, told them it was a scam, the fact that i had formatted and installed a fresh operating system yesterday, that I was a computer technician , didnt faze her a bit! she put me onto a dude who kept going on about the green box on ammyy lol, he gave me back to the chick after a few minutes,no go, next time i,ll ask what she’s wearing! lol.
I really hope they call back, im going for the record!

March 26, 2012 at 12:46 pm
(72) Wasim Hussain says:

Can’t Believe I just fell for this these guys really need to get a life he didn’t get my credit card details but still got access to my computer what a bunch of c**** do I need to do anything?
Has he infected my computer?

March 27, 2012 at 3:17 am
(73) chris says:

Update to my post number (32) on February 13, 2012 at 10:51 pm.

They never called me back.
It’s been 1 and a half months, and I’m still waiting :)

This is how I kept them for 49 min:

After an initial introduction from the bogus Microsoft security center technician, he told me to open event viewer, then asked if I had any “error” red icons. I said No, but only a few “information” icons (In reality, I had many reds, yellow and white). Obviously, they use the red error icon as a scare on uninformed user.
After about 10 minutes, he finally said that even the information icons in event viewer are some kind of virus and malware, and all that crap. I changed my tone of voice to “concerned”, and asked him to help me.
He said “No problem sir, I will help your computer”. I could hear in his voice he got excited, thinking that probably got another fish on a hook.

Next step, he told me to open Internet Explorer and go to this address (don’t remember what it was now, but that’s the one where they want you to log in and then they can take over your computer remotely.

Ok, so I went to the URL he gave me, where there was the box to enter the “secret” code. He read me the code, and said to click the login button (it might have been “talk to technician” button or something like that).

(continue next post…)

March 27, 2012 at 3:18 am
(74) chris says:

(contine to previous post…)

I didn’t click the button, but I told him I did.
He asked what I see, I said nothing. Told him my cursor turned into “hourglass” and it was just sitting there.
In other words I pretended that my browser froze, but I didn’t use “froze” word, just said “I don’t know, the window is open and the hourglass icon is shown.”
He asked me if I saw the next page, I said “no, just the hourglass icon”, now he was getting irritated, so he deployed the “drastic” measures, hehe.
He told me to restart my computer and start hitting “F8” key to enter safe mode.
For kicks, I actually did that, so we were now in safe mode.
He directed me again through the same steps, and again at I told them that when I click their “login” button on their website, my cursor turns into hourglass and nothing happens.

At this moment, he told me that I must have a very serious virus.
I also changed my tone of voice to agitated. I asked him to wait just one moment. Then I turned my face away from computer, and yelled at my imaginary girlfriend (I’m single at the moment) “HEY MARIA!!! DID YOU USE MY COMPUTER TODAY???? YES??? HOW MANY TIMES DID I TELL YOU NOT TO TOUCH IT??? YOU GOT ME SOME NASTY VIRUS!!! NEVER TOUCH IT AGAIN!!! NEVER!!!”
I think the “technician” bought it entirely.

Then he told me to go to Ammy site, where again I said it was changing my cursor to hourglass and nothing happened.
At this time, I killed about 30 minutes of their time, and I was told to hold on a minute, because he was going to transfer me to a “senior” security technician, haha.
The senior technician again repeat all the previous steps, and of course my cursor was changing to hourglass and none of their web page was coming up.

I think they ran out of ideas, because they told me know not to use my computer and they would call me the next day.
But they never did.

March 27, 2012 at 12:37 pm
(75) Ian says:

I almost got caught on the scam. Luckily for me the money didn’t go through either Western Union or Pay Pal. I called Microsoft themselves and they fixed the problem for me.

March 27, 2012 at 5:37 pm
(76) Tom from Durham, NH says:

These clowns just called me – came into my phone as “unknown”. Sounded fishy from the first moment. I don’t have the patience of the person who strung them along for 45 mins.

So when they told me who they were, I said “really? so .. you work for Microsoft, correct?” He said – “yes – Windows”. I said, “so why is your phone number coming up as unknown?” He said he didn’t know.

Tried to get me to go to the AMMYY site – Instead I googled it and found this post about the scam. I told him I wasn’t going to that site – that I was looking at postings that it was a scam.

Then the turkey tried to transfer me to his supervisor! RUFKM??? I told him not to call again and hung up.

March 29, 2012 at 3:14 pm
(77) jose G says:

since i started my job as a receptionist a year ago i’ve been receiving these calls. i started just hanging up and after about 6mths of this i decided i could kill some time and decided why not screw with them.

today for example “kevin” called, is was “sean” yesterday lol. so i played stupid and pretended to follow his instructions…when he asked me to press “the windows key + R” told him nothing happened. he got a bit frustrated and then asked me to go to my browser and type in the ammyy web address. i said i did and he asked what was happening so i told him “ummm it says i have there’s an error loading page and to check my internet connection. maybe my network is down???” so he wanted me to restart my computer and said he would hold. i put him on hold and he stayed there while i took care of clients for nearly 10mins + the 4mins i had already talked to him. a short while later he calls back and as if nothing had happened asked me if my computer was up and running? at this point he was on speakerphone with an audience of my co-workers and they tried not to laugh when i put on my best acting job. i said in a panicked voice “i don’t know what happened my computer crashed or something!” he asked if i had another i could use and i replied “no you see i’m very poor and can’t afford more than this one….” he got angry and hung up as we laughed. i think more people should start doing this maybe one day we can piss them off to the point where they’ll stop or atleast we can get a lil joy out of making fun of them for the crap they give us.

March 30, 2012 at 5:47 pm
(78) Paul S. says:

A couple of weeks ago they called with the “microsoft tech” line and I wasted some of thier time and got the guy pissed enough for him to cuss me out and hang up.

Today the same jerk (I think) called with a new scam, this one was that they were with the company that wrote the software on my computer I had bought with some credit card ( he gave the last four digits of a card, I dont know if it was really one of mine or not, I should have written down the number but didn’t). Anyway, the software was unusable now and they were going to ive me a big refund ($200.00), all I had to do was go to ammyy website and fill out some form.

Anyway watch out for this one too!

April 3, 2012 at 8:44 am
(79) Sara, South Yorkshire says:

Hi.. Ive been getting these scam call for months now. At first it got me sooooo mad..now.. its time to have some fun !! . previous comments are brill.. got to try and beat the 49mins posted by Chis lol ..

Ive just had a call from a guy, very heavy indian accent, called ‘Eric’ apparently.. he said they (microsoft) have been getting error reports and i need to go to my computer… i pretended to do ask he asked, but just jotted everything down he was asking me to do !! He said to put in the ammyy address into my bar… i said.. uve got no chance this is a scam.. he then got very nasty with me and told me to basically stop wasting HIS time !! I laughed n said ‘i dont think so’ … he told me to stick my finger up my ass.. again i laughed and told him he doesnt phase me one little bit and that the call is being traced and the longer he is giving me abuse is saving someone else from being scammed…. he hung up !!!!!

Reading thru all the comments is brilliant.. giving me some good ideas on how to keep them on the phone and pissing them off !!!

April 4, 2012 at 12:45 am
(80) Pogswizzler says:

I have had 3 of these phone calls in the last two weeks. One being yesterday, I hung up. She called back, I hung up. Todays phone call was from a woman with a thick Indian accent named “Jessica” Uh huh.. Contrary to popular belief, I am not as stupid as I look.
I’m keen to beat the 49minute record, as I’m sure I will be getting another call.

April 5, 2012 at 3:41 pm
(81) Ivan Dunne says:

called them up to have some fun, lasted 40mins!

http://www.youtube.com/watch?v=rcYmrGaXJl8

April 6, 2012 at 4:51 pm
(82) Tora (UK) says:

I’m a Microsoft Certified Systems Engineer, and I’ve had a few phone calls from these people.

“Mark Smith” called me today from “Microsystems Tec”.
Told me they had received messages that I had a problem with my computer.

He told me that he would verify the call my identifying my computer ID. he asked me to run cmd and then type assoc. This brings up a list of file associations on your computer.
He told me my unique ID would be near the bottom of the list:
.zfsendtotarget=CLSID\{888DCA60-FC0A-11CF-8F0F-00C04FD7D062}

This is however not a unique ID and is the same on all windows computers.

Next he got me to run eventvwr which brings up the event viewer, and not surprisingly it’s full of errors. This is normal, but he told me this was due to malicious programs on my computer, and that he could get rid of them for me.

Then he asked me to run http://www.ammyy.com which takes you to the ammyy web site. This is a legit site for remote control software.
if you want to see how these scams work look on You Tube
just search for ammyy scam.

I pretended to have problems getting it to work, gave him the wrong ID etc. and eventually he asked me to try showmypc.com which does the same thing.

Finally I disconnected my internet and read out all the error messages that came up. He eventually gave up and asked me to call him back when my internet was working. So much for tech support!

Their phone numbers change regularly, but if you want to have some fun, these numbers are currently working: 02 032 391 947 and 01 414 162 694. (6th April 2012)

If you know what you’re doing it’s safe to go all the way up to the point where they ask for the ammyy ID to connect to your computer.
Just give them a fake ID.

Have fun

April 7, 2012 at 11:27 am
(83) Mark says:

Had the indian guy phone today from “Windows Security Centre” concerned about the state of my computer as it was sending them lots of error reports. I’ve had them phone before and been fairly curt with them but figured I’d play along today and waste their time.
- Opening up computer management and looking at windows logs, pretend things are running really slow. You can easily string this out for 5 minutes or more. They like it too because they get to reinforce that you have problems, because a health computer wouldn’t be this slow
- He then wanted me to go to http://www.microwindowssupport.com, and click the live support button. This downloads the ammyy program aa_v2.exe
- I say it is downloading but I have a slow connection, which again they use to reinforce that you have serious problems with the machine
- I say there is someone at the door, disappear for 10minutes to make a cup of tea and have a smoke. He’s still on the phone when I get back and apologise – but he say’s no need to say sorry, he is helping me :)
- I pretend to run the program and use the hourglass as an excuse. 5 more minutes wasted.

April 7, 2012 at 11:27 am
(84) Mark says:

- When he asks what I can see I just describe my desktop while he gets confused. After another 5 minutes of him repeating ‘what you can you see’ and me describing whatever is to hand on my desktop he gets me to download again. Waste another 10mins because of my slow internet connection
- Finally after it has pretended to download, he wants some numbers so I give him a random 6 digit number. Apparently it should have 7 digits so I act very confused and keep reading out the same 6 digits.
- Another 5 minutes of this and he’s getting nowhere and I say that my computer must be really badly infected to only have 6 digits not 7

After a total of 52 minutes I feel we’re not getting any further and calmly tell him that if his mum knew how he spent his day trying to scam vulnerable people she would not be very happy. He is still insisting that he is trying to ho help me though, all the way up to the point he hangs up.

April 9, 2012 at 2:56 pm
(85) Rog says:

I received a call from a woman with a heavy India accent, claiming to be a Microsoft representative. They had me run inf from theRun window and claimed thiose were all infected files. Then suggested I execute http://www.ammyy.com from the RUN window. Instead I googled ammyy and saw that it was a scam and hung up. They called right back and I hung up again.

April 10, 2012 at 3:32 pm
(86) Allison says:

Just got off the phone with them. I suspected something was up with the generic caller ID. I’m no IT expert but I’m no dummy either. He kept pressing me to do this and the harder I resisted the harder he pressed. Finally I hung up. I did do a quick search for ammyy and it was what I suspected…a scam. I’ll be sure to warn the family not to fall for this.

April 11, 2012 at 1:11 pm
(87) Bear says:

Just got the call and hung up on them.

April 11, 2012 at 1:32 pm
(88) fred says:

Wish there was a way to give them access to a computer that was highly virus infected or transfer their call to Homeland Security.

April 11, 2012 at 5:05 pm
(89) Chris says:

Just got the call. I wasn’t sure whether he was for real, since there was some very heavy static from his end. When he said he was from Microsoft, I asked him to prove it, to which he replied with “sir, this is not a scam.” I pushed him to prove it, and he had me open some system programs and told me that the error reports on my screen were all sent to him, except the screen clearly said that none of the reports had been sent. I then asked him how many computers were registered with my phone number, to which he said that there were 2 (I actually have 3 computers in my house). I asked him which operating system I was using, which he got right, although he told me all the things that every computer has. Then I asked him what the other computer’s operating system was. He said that he couldn’t tell me because he only had information about this one. That’s when I said **** you and hung up. He hasn’t called back yet, but if he does I will tell him that he is messing with the canadian mafia, and that I have placed a hit on him.

April 12, 2012 at 11:49 am
(90) Bob Maxwell says:

This “Ammt scam” is still happening. I had not heard of it ans was suspicious but went along until they said they would transfer me to their Technical Department. At this point I did a quick check and thankefully found your site. I told them I was aware of what they were up to and was having my IT Department trace the IP Address. They hung up.
It was run exactlky like you detailed on your blog even down to the thick Indian accent.

April 13, 2012 at 10:40 am
(91) Rich K says:

One of the things I do with unwanted callers is to explain to them that I am very hard of hearing and that they need to speak up. I then explain to them that I am writing down their instructions, and ask them to spell things a lot. The idea of somebody sitting in a boiler room on a phone with several other scammers yelling into a phone gives me a smile :)

April 13, 2012 at 8:07 pm
(92) Paola says:

That is so crazy, I got a call today from a guy with a heavy indian accent. I had a hard time understanding what he was saying, so when he said to go to ammy . com i googled it. And thanks to google, other common searches were ammy admin scam! I actually ran into this site first! I immediately hung up on him.

April 13, 2012 at 11:20 pm
(93) ashley says:

Okay well i downloaded this “ammyy” crap, am i still vulnerable? I didnt buy there “nerd-i programs” that would “fix my computer” but im still worried that theyve still got my computer under their watch.

April 17, 2012 at 1:04 pm
(94) Cindy says:

This just happened to me. I got lucky Webroot would not let them in. It kept doing a scan to see if I had malware or viruses. The man was getting angry because my computer was not doing what he wanted. There was a notice on there web page, I clicked on it, it said there was a scam going around, so I hug up. I turned off my computer, went back in and tried to find their program so I could delete it, it wasn’t there. I did a deep scan and my computer is okay.

April 19, 2012 at 2:01 pm
(95) Lisa says:

Company did not know who they were calling just the phone number and wanted me to type: Flag R at the same time and then type http://www.ammyy.com.
Heavy indian accent…said he was from Microsoft said that Microsoft was receiving a whole bunch of error messages. They were going to fix it.
We did not fall for this guy!!

April 19, 2012 at 8:31 pm
(96) Edna says:

Call came in from man with Indian accent that I had problems with my computer and that it would be turning to a black screen if I didn’t have it fixed. I advised him I’d call him back and he refused to give me a number but said he would call again tomrrow. Thanks to all of you for the information on this scam.

April 19, 2012 at 8:33 pm
(97) Doug says:

I just got off the phone with a joker with the CID# 510-943-3040. The first caller was a woman who told me I had a problem with my computer. She then put a supervisor on who told me to check my event log that I was sending lots of MS error messages. I told him that I was suspicious and he asked me to call a number in Delaware 302-464-5883. I kept telling him that I was agetting a busy signal as I did a web search. When I found out it was a scam I told him so and he said that they were just dissatisfied customers. He threatened to black list my IP address and I told him to go ahead. He then began to spew obscenities at me. After we hung up I pressed *57 for call trace and sent the number to my phone provider. Unfortunately their call center was closed but they will be hearing from me tomorrow.

April 19, 2012 at 8:45 pm
(98) Lachmisty says:

I just got the call about an hour ago. Stupid me let him get as far as letting him in my computer. I had a bad feeling the whole time, and questioned him several times. Everything several others of you have described, with the pushy salesman, “I am here to help you” I am with Windows. I did sign up to have my operating system automatically send updates to Microsoft, so I thought that it could be a possibility. Then he showed me the IP address of a hacker that has been in my computer over the past few months. Probably his IP address!! Their call came from San Antonio, TX, and directed me to http://www.microwindowsupport.com. I am so glad I did not give them my credit card!! They are calling back tomorrow!

April 22, 2012 at 5:46 pm
(99) brandon says:

i was scammed by someone posing as the senior technician for Microsoft, this world is full of evil people.

April 23, 2012 at 8:58 am
(100) Bruce says:

Just had the call. When we got to the part about putting http://www.ammyy.com into the browser I typed it into Google search instead. This tread was the first in the search list, and I read out the comments to the guy, who slammed down the phone. Just two weeks ago a friend of a friend was scammed out of £175 on a similar call…

April 25, 2012 at 2:05 pm
(101) CommonCentz says:

They called my house last evening. Unknown number.

I was concerned because they had my name and phone number correct as well as my address.

I listened to the girl on the phone (Thick Indian Accent) for a while. She said my windows 7 computer was having problems. I said I have a mac, and a computer with Win 8 on it. This should have tipped her off that I am a computer geek.

A quick google search about the latest telephone scam from “Microsoft” led me here, so I attempted to join the fun and keep her on the line as long as possible. Roughly 10 minutes in to the call at this point.

She “convinced” me that I needed to start up my computer with the Windows operating system. This I did. It took 10 minutes. She kept asking how old the computer was. I said it was really old.

I disconnected the wireless on my laptop and began with eventvwr. Which had many “red” errors, but I said it had none. After 5 minutes trying to find errors, she gave up and had me open up the command line. We were sure to find errors here somehow. She tried to get me to repeat the windows # 888DCA60-FC0A-11CF-8F0F-00C04FD7D062, I said that my number was different. Her accent made this process take about 20 minutes. By this time I was working while she was trying to repeat the numbers. 8—-8—-8—–d as in——–David, when I heard silence on the line, I just repeated some random numbers quickly and she got a little frustrated. I was nearing the 45 min mark.

April 25, 2012 at 2:06 pm
(102) CommonCentz says:

Continued from Above.

She gave up on that and said to type in ammyy.com into the address bar. I said it wasn’t working. After a few more minutes of making sure I was connected to the internet, etc. she was starting to sound very irritated. I said that I was using Chrome and there was a big red screen with a warning message. She directed me to another site microwindowsupport.com, That took a few minutes to spell. I was laughing at this point. Furious, she asked if I was paying attention to her and I said not really. She hung up.

Total length of call 58 minutes. I had fun.

This scam is believable though, I hadn’t heard of it until I searched for it.

April 26, 2012 at 7:00 pm
(103) Ken says:

Yes I just hung up on them. I was going along with it until I got enough info to Google the info they were giving me. I had a hunch from the start it was a scam because I have extensive virus protection and run malisious software removal tools on a regular basis. He informed me my computer was downloading unwanted programs from the net. He even gave me my computer ID number. Most impressive. They should be shot!

April 30, 2012 at 2:52 pm
(104) Adam says:

I just got “the call” (from northern New Jersey, USA) but didn’t fall for it. I love the imaginative way some of you have handled them! Is it common for scammers to call literally all over the world?

I think we should have a contest on who can keep them on the line the longest. Who’s winning so far? Can anyone break the one-hour barrier?

May 2, 2012 at 2:01 am
(105) toni says:

i had a guy call he said he was from windows told me that my pc addy was given virus he told me to to that site http://www.ammy.com it said remote something i told the guy from india its a remote thing he talk angry said do what i say i hung up on him i thought its a scvam

May 2, 2012 at 9:56 am
(106) tonybee says:

My favourite current way to deal with them (almost daily) is to string them along as long as possible then when they ask what OS I’m running I keep them hanging about while I check and then tell them I have Windows 3.11. That gets them off the line straight away.

May 3, 2012 at 5:59 am
(107) Sandra says:

I’ve just been done by these scam artists ( although I can think of a lot of other expletives I would like to use!)
Indian woman said she was from Windows Microsoft security. I allowed her in & paid her much my shame.
My bank called me questioning the transfer I made & they froze all accounts & internet baning & are trying to get the money back for me.
I’ve run my antivirus after uninstalling the programs…malware & system clean from my computer so I sincerley hope I’ve ferretted out everything they may have done.
I think this page should be given top billing as soon as you open your interent explorer to let every computer user know of the scams going on.
To use the name of respected legitimate companies is too much!!!!
I hope these guys get caught & thrown in jail with all the worst criminals you could imagine.
I’ll be very wary in the future though I can tell you.
Once biten twice shy!
Just wait until they call me again! I’ll give them what for!
I have their number & name I’m going to the police with it as well to see if if anything can be done to stop this.

May 3, 2012 at 4:30 pm
(108) veevee says:

some guy named kevin smith called me three days ago, said he was from Western Union and that the were the administrater of funds to sent to the custermers of Windows Soft because they had gone bankrupt! I ask all the right questions, and they seemingley gave me all the right answers..but..and however I felt uneasy but continued to follow instruction..infact i did give my credit card information. The form they were using would not verify my phone # which i thought brifly was odd since the called me with that number! So, i was to receive a code in the US Mail which bby the way has never shown up!! I did call my card in as compromised and had it shut down!! I felt like such a dummy!!!

May 3, 2012 at 7:04 pm
(109) Shirl says:

They just called me in NJ claiming to be from Microsoft Tech Support.
The instructions were to press flag+r then http://www.ammyy.com
The call came from 510-943-3040
I hung up on him.

May 4, 2012 at 3:26 pm
(110) Jack says:

Hats off to CommonCentz above. 58 minutes! I only managed to string them along for about 12 minutes but then I was on a conference call on my other line and really had to get back to it.

I really believe the best way to put an end to these kinds of scams is to keep them on the call as long as possible to waste as much of their time (i.e. money) as possible.

I wish I could print the things he said to me once he realized I wasn’t going to give him control of my computer. He had some especially interesting ideas about things he would do to my wife.

It’s too bad people can’t find real jobs.

May 4, 2012 at 4:53 pm
(111) Dan L says:

51 minutes I had them on line. The call ended when I said I did a search on the ammyy and told the fith person on the line there are many sites identifying them as a scam. Click

May 7, 2012 at 12:50 pm
(112) m says:

I just had it, I gave him my computer ID and I un plocked it????

May 8, 2012 at 2:35 pm
(113) Thomas M says:

I got the same call. I played along until they gave me the ammyy website info which I typed into google and found out was a scam.

At that point I informed the man that I would contact the FBI because what he was doing is illegal. He simply replied “go ahead, they will catch you.”

Can you believe the nerve this bastard had? After hanging up on him he called back numerous times to curse me out. Calling me a “mad drunk” followed by other expletive names as well.

I can’t believe they would be going through such lengths to harass the people they are trying to scam . . . these people have no souls.

I only wish there was a way to bring these bastards down.

May 8, 2012 at 7:14 pm
(114) Barbara Gottstein says:

1/2 hour ago I[5-8-2012] got a call from Met Technology- Ammyy. He said his name was Joseph. I could tell by his accent he was calling from India. When I asked for his phone he wouldn’t give it. He told me that a year ago I purchased an anti-virus program for $145.00. He asked if I remember? I couldn’t remember ’cause I’ve got mwemory loss. He said it has expired. Then he said ’cause theiy haqven’t got a license. So they are sending a refund to all their clients. He asked for my name, my debit card number, my social security card number.

I was so dumb I fell for. He said I shouldn’t use my PC for a 1/2 hour. He’d call me after that and then I could use my Home Personal PC. Then I realised it was a hoax. I shut down my PC even tghough he told me not to. He called me back and he and I couldn ‘t hear each other. Apparentely he got frustrated. I do0n’t know if he wil screw up my PC or usae my personal to put false charges on my checking account. Can someone please give me numbers to report this and suggesstions of what I should do? Pleas contact me as soon as possible!
\
HELP HELP HELP HELP HELP!!

May 9, 2012 at 9:35 am
(115) jassa says:

HI iran the ammyy prog from the website. I disconnected after a few minutes but as far as i can tell nothing was installed. After i rebooted in safe mode, ran windows defender and system restore and disabled file sharing and remote access. Am i still in danger and what should i do?

May 10, 2012 at 8:06 am
(116) Dimps says:

Just had the phone call. Obviously from India.

I played dumb, and went along with the DOS commands which I used to use back in the day.

I went along with it until he gave me the website, and to click on the link and run the file.

At this point, I let him know that I knew what he was up to, and in a very irrate manner, I let him know what I thought, I then ended the phone call with a very loud F*&K OFF.

He probably won’t call again but if he does, I might invite him over !!

May 11, 2012 at 9:32 am
(117) half hour time waster says:

Just had the thick Indian boys on the line for half an hour trying to pursaud me to click on the ammyy remote access link…stupid bastards. Like I’m going to do that! I had a good laugh playing along with them, letting them ‘show me’ my computer was over-run with errors and compromises. He just got more and more irrate as each time he said I had problems with viruses on my computer I countered with ‘I’ll speak with my internet service provider then, they’ll sort it out’.
I hope they get caught and have their testicles set on fire.

May 11, 2012 at 10:06 am
(118) simon says:

I got a call from a guy in India on 5/10/2012 they claimed to be from Microsoft and said that they have received errors from my PC. They told me to grant them access via Ammyy and i did (stupid me) well he installed some windows care application (which i latter deleted) but when he tried to get me to sign up for a $300 2 year contract i refused and he got mad and cursed me out and hung up. i immediately disconnected from ammyy

May 12, 2012 at 1:37 pm
(119) Kim says:

I also just got off the phone with the ammyy people; I did get to the ammyy internet screen but googled before allowing it to load anything. He wasn’t too happy when I told him that I was finally terminating the phone call. Probably lasted about 45 minutes.

May 12, 2012 at 6:36 pm
(120) b-ryan says:

Yay, I just got my call :) ) And I called Microsoft before i did anything with these ammyy.com people. yup!, Microsofts like ???? we dont do that. And i said HA i knew it. But i did get a call back # for this Albert fella. 1-866-662-2747 PC help desk. I called them back and said “Dont call me back”. I thought it would be a bad number and it was not. they may change it every day. who knows.
Just hang up the phone.
Ps my caller id showed (321) and the 2nd call was 1(112) right there was a who is this calling me lol.

May 14, 2012 at 6:29 pm
(121) TAGYOURIT says:

I rcvd a call this pm in regards to a virus that had installed itself thru various websites i had visited. i knew from the beginning of the call that this was bogus (alothough I had not yet looked it up). ANYONE calling and asking for information about any accounts (computer, banking etc.) is NOT on the up and up. I let them continue until the supervisor came on and tried to connect to my computer. it was rejected. They have tried calling twice since i hung up on them, even left a message to call immed). NO ONE SHOULD EVER BE ASKING FOR ANY PRIVATE OR PERSONAL INFORMATION OVER THE PHONE. If someone does try, HANG UP! You are being scammed.

May 16, 2012 at 12:16 pm
(122) Michele says:

I was just contacted by a person telling me that i had this virus. When I said I was going to check it before I did anything, he hung up on me. I told him, that I didn’t want to do it because I didn’t know who he was. He was very good about insisting that microsoft monitors our computers and knows when we have a virus. Honestly, I almost believed him. Always better to be cautious.

May 16, 2012 at 5:52 pm
(123) shaggy says:

Just got a call today! Well, first was a hang up..then I strung him along for about 20 minutes (thinking it was a scam) and then they finally hung up on me.

May 16, 2012 at 8:32 pm
(124) alisha says:

I almost got scammed but i don’t have 135 dollars to throw away, but they totally freaked me out & told me my computer was about to crash. I’m not the smartest of the bunch, but they did not suceed.

May 16, 2012 at 8:33 pm
(125) Gameovr says:

Just got a call from someone with a heavy Indian accent stating my computer was generating errors for a month and they were monitoring. I asked who ‘they’ were and he stated Virtual Global Solutions. He stated they would be happy to fix my problem. I asked him for the IP address of the computer generating the errors and he gave me 192.168.1.254. I let him know that that would be an internal IP local address and there would be no way they could identify me on the internet from that address, and that that isn’t even my local subnet addresses. I then asked him to provide the real internet address and of course he couldn’t. I then asked him to provide his internet address so that I could trace route back to him – and of course he couldn’t.

I finally told him that I am a certified Cisco engineer, in charge of monitoring the backbone routers in my specific area of the country and that I would be checking with the local internet security powers that be to verify his claims and company. He hung up immediately.

May 16, 2012 at 10:32 pm
(126) jbkx150 says:

I got a call from these guys tonight. I couldn’t be more happy, I instantly knew they were scammers. Strong Indian accent, and claimed to be representing windows tech support. For one, Microsoft doesn’t call anyone except to inform them of pending litigation. For two, I have an openbsd box for packet filtering/sniffing, look-up tables, and ipv6 translation. Simply put, If im curious i will download malware on purpose to decompile and analyze, in a virtual environment.

I digress; put my virtual incompetence hat on and get to it.

It was great! I Had to speak to three different people there, took almost an hour. They walked me thru everything, and I mean everything. Turning the computer on, Logging in, Connecting to AOL dial up, (thanks you-tube posters for the dial-up sounds), accidentally logging off then logging back in again, typing ammyy.com, explaining what a virus is, showing me all the “error reports”, accidentally closing the browser window (about 5x). DLing the app, figuring out where the app went, explains to me what a folder is, tells me he is in mexico…

After installing Ammyy to a virtual environment; then messing with the connection parameters on the vbox in redhat, some how they were only allowed an upload access speed of one byte per second. They seemed sorta pissed off at the end. 53 minutes well spent!

My advise to everyone is keep these guys on the phone as long as possible, because if they are talking to you, they aren’t scamming someone else.

PS, These guys dont know how to spell, so when you read back the address… spell out a word you would find humorous before/after ammyy.

I spelled out ammyurscamin.com, they recited it back as wrong, but didnt connect the dots.

BS. CS
MS Software engineering

udel

May 17, 2012 at 9:15 pm
(127) barry says:

Yep,
Some fool contacted me today representing a contractor for MS, said my computer was infected with many viruses, I was sending out all to the net, he could help me. After many minutes of Q and A, he revealed that the software he wanted me to download for his “help” was ammyy. As we conversed on the phone a google search revealed what I had suspected in the beginning, a true scam; I would never allow access to my computer by unknowns. I hope they call again; I will have some real fun with them; better yet get my hands on them! Be aware.

May 18, 2012 at 2:23 am
(128) Ryan says:

37minutes of there time wasted on me today

May 18, 2012 at 12:50 pm
(129) Faysal says:

Well im 14 years old and im smart with computers. I was playing call of duty when i heard the phone ring, i answered the phone and a guy with a thick indian accent answered and wanted to talk with my dad. From the beginning i didnt know this was a scam. I almost fell for it. But in the last second i was about to press run when i got scared. so i deleted the page. Then i typed in google AMMYY and it showed all these scam things. so i figured out this was a scam. Then i decided to play with him. From that point on i acted soooo retarded that the woman said “are you playing with me?” then she said a WHOLE bunch of cuss words and finally i ended the call by saying i love you then she hung up. 40 minutes spent well :D

May 22, 2012 at 5:45 am
(130) just sayin says:

OK, I was seeing all of this stuff about AMMYY and could not believe it I have used the actual program for years, and its a good remote desktop program. So I just could not believe it…. Well back in my younger days “hmm” ok well its been a wile.. like back in the day of DOS…. anyway in the old days BBS boards where always getting hacked and so we made a program that could be sent back across the IP on return…

Well to make a long story short I got a call from the people.. I played with them for over an hour wile I set up a secure link with my laptop I installed the AMMYY program and then it was time to have fun.. the guy though he had access to all kinds of neat stuff about me until over the phone I could here the sound effect that was in the program to take over and format his hard drive! HA HA HA!!! I got the last laugh on that call, I simply asked him how it felt to be screwed like he did to so many other people.. all I got was cussing and screaming about a months worth of work destroyed! Well I guess they meet their match but all in all i was happy because all the info that he had collected over the last month was now gone!

So I guess that’s one for the good GUYS!

May 24, 2012 at 5:11 am
(131) Ansch says:

Got a call from this so called Microsoft techie who could fix my computer to which I knew was a scam straight away. I asked if he could give me the ip address or something that would identify the machine to which he gave me a random string of numbers and letters and then said that was the serial of the pc. I then strung him along for about twenty minutes with eventvwr etc before he put me through to his supervisor who could then fix the problems. I think the original call is made by some numpty who gets the mark, then passes them to the scammer / hacker who then completes the sale. I made the mistake of asking him for his number a few times that’s when he hung up. I managed twenty minutes but like others I like the chase and I am definitely going for the half hour mark at least next time. I think one of the best ways to do this is to say your pc is running slowly and that makes them think they are on to a winner – but really they are the losers.
Reading through the comments and watching the you tube vids show there are a few savvy people out there and as a few have said, the longer these scammers are kept talking and getting nowhere, they have less time with other less fortunate people.

May 24, 2012 at 1:21 pm
(132) Chris says:

Just received a call about servicing my computer from a person with a “thick” Indian/Pakistani accent offering to remotely “fix” my computer, he knew my name and asked what system I was using. I had great difficulty in understanding him but told him I was an IT professor at Wolverhampton university, he said I would’t be able to fix the problem, I replied I thought he was practising a fraud asking who he worked for, he replied PC Lab, I disconnected the call immediately and dialed 1471 the number stored was002063971126

May 25, 2012 at 9:19 am
(133) Willem says:

The wellknown man with the indian accent tried to make me enter the AMMYY program. From the start I had a funny feeling. I followed every step until the moment that I had to click on the button. I refused that because it didn’t feel good at all. I kindley told him that I canceled that phone call and he wished me to go to hell. I wished him the same! and I quited the call

May 31, 2012 at 12:27 am
(134) Tracy says:

I got the call two days ago, I already knew it was a scam so I asked him to call back in five minutes during which time I set up my iPad to video, then when he called back I wasted another eight minutes of his time videoing it. Had a bit of fun winding him up, told him in the end we had ten computers all macs, that I knew he was scamming and that I was recording him to go on you tube, let’s hope it goes viral!

June 2, 2012 at 9:52 am
(135) JIm says:

Yup. I received my call yesterday from a (clearly) Indian gentleman named “Rick”. Same ole, same ole… Funny thing was that he gave me a phone number to call when I asked him for some kind of verification about who he was. He gave me an eleven digit number, starting with 161- , which coincidentally is the country code for India. When I told him there were too many digits to be a US number, he said it was California. Apparently, you Californians have “left the building”! :)

I kept asking my “technician” to repeat the phone number back to me (due to his heavy accent and my realization that this was a scam) and he became a bit annoyed. He told me he’d call back in 10 minutes, and of course, didn’t. Humor aside….they have a reasonably viable story for people without much computer savvy. This group is very active. Warn all the people you can.

June 2, 2012 at 2:06 pm
(136) Jim says:

I got the call, it sounded professional other than I know Microsoft has never lifted a finger to ever help me with problems in any of their OS’s. I kept listening and looking at error items in the event viewer they showed me. Then the magic type in the run window http://www.ammyy.com so you can connect to the windows technician. I asked for some proof of why I am being asked to connect to a non MS site. I was also at the time doing a search for “AAMMYY” and as soon as I said well the search says you are a scam and they were gone. I work as a network engineer and install firewalls on a regular basis. Yes I was suspicious from the start because MS would never do anything to help a client but I was will to play along until it got to the we want to connect. The average user would fall prey easily. Yes I actually may viruses in my windows OS and after 25 years of being a MS user I will make a MAC my next buy just because the odds are lower. Yep I have used this same OS load for 2 years and it is time to blow it away and load again because that is the only way to really clean out your MS OS.

June 2, 2012 at 2:23 pm
(137) doggy says:

i have just had a indian guy claiming to be from microsoft, saying i had problems and errors on my computor,er he demanded 41 quid which i didnt give and card details and password, he didnt get either, he wouldnt take no 4 an answer, nearly swore at him but didnt n hes gonna phone back in 2 weeks but he did access my computor from where ever he was cos the cursor moved around the screen and a message appeared on my screen, so does any1 know where they r cos id defo report them 2 whoever.

June 2, 2012 at 8:19 pm
(138) Tim James says:

On 06/02/2012 at 7:00PM I got the phone call from a man with heavy accent wanting me to go to ammyy.com after the ordeal of go to your computer then go here and there “how many errors do you see” so I told him I wanted to check things out first and I’d call him back and the guy gives me a name of Max at 213-457-3299 and that http://www.ammyy.com was a remote support software for microsoft. Google ammyy and here I am. Thank God for information sites like this. Tim

June 6, 2012 at 4:55 pm
(139) Amanda says:

I had the reverse problem. I received a message on my computer stating that the page I was on had a virus and I needed to navigate away from it. But, McAffee said nothing, it was Microsoft telling me this.

So, I googled “McAffee contact numbers” and the number that came up was 1-888-399-9656 and they called themselves “We 24 hour support”.

They kept me on the phone for 53 minutes and I started out asking why McAffee wasn’t noticing the problem? He claimed it was a “network problem” and that he would check it out for me, then directed me to AMMYY.com.

I, stupidly, gave him access since I called him! He showed me some page that claimed a woman from Nigeria had hacked my computer and that I needed to pay $299.99 right away to get better virus coverage because I have 1,500+ trojan virus’.

I went off on him, I’m a single mom, and full time student, I don’t have that kind of money! So he started trying to make deals. I’m a mimic, so luckily for me, I had no trouble understanding his VERY thick middle eastern accent.

I’m scared, I downloaded Microsoft Security software and it found nothing on my computer, but what if that guy did something while he was poking around in there?!

June 12, 2012 at 2:21 am
(140) zouks says:

I think I got scammed–I clicked that dread button in Ammyy.

So, is there a way to find out if they left a trojan on my drive?

(a scan via Win Security Essentials showed up nothing, but i’d rather have some peace of mind.)

June 15, 2012 at 4:32 pm
(141) Jeanette says:

You guys! I just got a call, like 20 min ago! I was a bit reluctant but I went to Ammy on my PC and before clicking “Accept” (the ‘give Access’ button or whatever) , I grabbed my Iphone and Googled “Indian guy calling about computer” and it came up as a scam. The guy on the line was getting angry that I would hurry up and grant him access and thank Goodness I clicked “Deny” and turned off my internet and phone line. I did not grant him access but were they able to get any information out?? I am so nervous!

June 20, 2012 at 8:54 am
(142) barbara says:

i have just had one of these calls from an indian woman saying her name was liza johnson . i connected upto ammy site not knowing this was a scam until she asked for credit card details and put up a site for credit union, fortunatley she didnt get my card details but did get control of my pc for a while. i am terrified now of using my online banking .. please will someone tell me am i at risk? i did report this to microsoft

June 20, 2012 at 8:19 pm
(143) Mr Willson says:

I just called one of the numbers back and just did the exact same thing back to him. He got so pissed off, I told him to go to ammyy, and give me access, he started swearing at me…lmfao!
Her is the number that worked…everyone call him.

Enjoy!

June 20, 2012 at 9:14 pm
(144) Anna says:

I just got a call from a Indian man claiming to be working for Microsoft and saying that I have a virisus. After i asked him for proof that he was legit and not a scam he told me that he would be the guy i wished i had listed to when my computer was not working the next day. He then proceeded to tell me he was talking to my husband the day before, well no he was not since I am not married!! While on the phone i googled what he was trying to download and realized it was a scam and told him how dare he call me and try to get me to download spam onto my computer. When did that he began to swear at me and make incredibly inappropriate comments to me about what he wanted to do to me! I am so disgusted! how can i make a complaint about this!!!!!!! I hung up and he called back and continued! This is absolutely ridiculous

June 22, 2012 at 8:09 pm
(145) Clay says:

Just got off the phone with this creep. Wasted a lot of his time. They are pretty good at sounding convincing and the ammyy web page looks pretty legit. Be aware and tell your friends about this so they don’t get nailed. Don’t ever turn your site over to someone you don’t know – especially if they have an accent.

June 25, 2012 at 1:58 am
(146) Doug says:

I worked at it and kept them on for maybe 20 minutes. I didn’t think I did too good a job playing stupid, but I figured they were Indian so maybe they couldn’t tell I was goofing on them. After about 20 minutes it was wearing a little thin, and I told her it had been fun, but I had other things to do. I hope they don’t scam my 12 year old.

June 25, 2012 at 4:04 pm
(147) Lee says:

I had two of thes calls managed 12mins the 1st time telling the c**t that he actually doesn’t work for Microsoft does he for his reply to be yes I do. So three some technical windows questions to him for him to stop dead in his tracks at this point I was on the floor crying wiv lafter. Second time jus lasted 5mins got some woman telling me to go on sum website so just played along until she sed wat can u see on screen. And ma reply was oh my god is that you on the screen completely naked wiv ya legs in the air. She replys yes and you too went on for but longer and was funnier had her on loud speaker and every1 in the room was lafing at her lol

June 27, 2012 at 3:01 pm
(148) souverainiste says:

Thanks for your site,the girl with east accent told me to go to the site and when I clicKed ammy the ammy scam pop up. I looked at it and I said Why should I go there it says in about 4000 results that you are a scam !!! she tried to convince me. I asked her number she said that she wont be available etc 1-204-800-2612 ??? THANK YOU FOR POSTING THAT !

June 28, 2012 at 12:43 am
(149) Potential Victim says:

Got the call today when I was sound asleep. Started doing what they wanted me to do, include going to the Ammyy website. I allowed them to “take control” but only for a minute. I immediately called my IT friends and they told me to bring the computer in immediately. I unplugged the computer so hopefully they didn’t get much info. I did NOT pay them any money.

Some red flags I should have caught:
1. They said they were from Microsoft (Microsoft will NEVER call you about a problem with your computer)

2. Caller ID said Unknown Caller

3. During the conversation they said the conversation was being taped. If the call is being taped, they need to let you know up front immediately.

4. Giving someone access to your computer is always a bad idea. Don’t do it.

5. The cost they wanted to charge me was high.

So, with those red flags, I should have caught them before I did. Bottom line, do NOT fall for this scam. I should have goggled it and then I would have found out it was a scam earlier on.

Don’t be a victim, like I almost was.

June 29, 2012 at 7:10 am
(150) lynda says:

just had another telephone 2nd one in two weeks. I had some time, so just stringed them along, until they get to the bit where I access a website http://www.ammyy.com and then I ask – now why would I do that because you are just a bunch of fraudsters and I have just wasted your time.. Strange how bad lauguage sounds different with an accent.! I do know of someone who fell for this though and their whole PC was wiped instantly. Very nasty!

June 30, 2012 at 7:54 am
(151) Victoria victim says:

Got two calls first from Samantha from “Windows Help” wanting to help me fix our computer which was sending messages to their help desk the call lasted that long that our handsfree phone needed to be put back on the charger twice and she got angry thinking I had hung up on her when we logged on to ammyy.com the mouse started to move around by itself and so I locked the computer. Samantha complained and asked what we were doing as she could no longer access our computer for them to fix our problems we needed to log the computer back on. I wouldn’t do it and she gave up. Next day we have call from Mark Watson with accent but also gave a Melbourne number for us to contact him on when we ask to be able to ring back as “our computer is taking a long time to boot up” This time my husband answered and was shown lots more supposed evidence that our computer had errors and he was asked to go into windows+r and then tap in the ammyy.com which actually goes to a bogus website when you go to the real one through Google you get the scam warnings. After going into the real website you click on the scam information and it will tell you what to do if you have been scammed. These people are very clever and can be convincing if you do not know much about computers.

July 2, 2012 at 12:19 am
(152) COlin says:

Same problem, just got the call for the forth time this week. They apparently dont get the message when i tell them to knock it off. The irony is that while i’ve read that some people have pretended to be cops, or military, they actually called my land line on Schofield barracks. Reported them to PMO and HPD.

July 2, 2012 at 6:33 pm
(153) Donnie Vaughn says:

Hi guys i ve been through the same scam someone named Ford marcus called me, had good american english & tricked me saying he is a microsoft engineer,shown me some error’s in my pc & scamed $149 from me……….

July 3, 2012 at 2:21 pm
(154) Chris Stark says:

Thank you internet!
I got a call from some Indian man with a very heavy accent claiming to be from Microsoft. He told me that I had been having a lot of error reports (which was true so he had somewhat earned my trust from my gullible side.) At which point he told me to go to a completely unknown non-microsoft supported site called “ammyy” (Admin – Free Remote Desktop Access, PC Remote Control) And a red flag went up so I immediately searched up “ammyy scam” to see if this was some sort of hoax to which I got this link I checked the number to see it was not related to Microsoft and immediately hung up on the man. Don’t let this happen to you!

http://netsecurity.about.com/b/2011/09/27/have-you-fallen-for-the-ammyy-scam.htm

July 4, 2012 at 3:14 am
(155) Wil says:

Boxtel, Netherlands. Yesterday I received the call from “Microsoft” and I have been so stupid to let them connect to my computer and also payed € 300 for support. Today I read about the scam on the internet and directly called my bank to block my creditcard and cancel the payments. However my computer got faster than it was before. They installed “Microsoft Security Essentials” on my pc. Should I deinstall it? What else should I do to protect my computer? I already have AVAST virussoftware installed. I feel soooo stupid……

July 4, 2012 at 9:28 pm
(156) Rhonda says:

The Indian guy even left me his contact number:
0280 064 752
Cyberpcservices – company (GMIITS)
His hame is Jack and his ID is 402151
All sounds official but they were very insistent on me signing up with my credit card.
I asked if he waa familiar with the cooling off period and I needed time to think about this. So he said he would call me back in 15 minutes as that was enough thinking time for me!
I told him to call back tomorrow afternoon. This allowed me time to check out the information and I’m so glad I did.

July 4, 2012 at 11:46 pm
(157) Costa says:

Dark skin Scam

July 4, 2012 at 11:54 pm
(158) Costa says:

I just recieved my 10th phone call from these people and always hung up. But today i decided to let this Indian guide me through steps to remove virus .. I use bitdefender.
As soon as asked me to type in the ammyy.com i noticed it was desktop sharing software, I have my own desktop sharing software and can control other computers in my house. Damn if im gonna share my computer with anyone.. i strung him along and said i downloaded the ZIP file. I asked should i open the ZIP file to install ammyy software. He said YES> Unfortunaltely the mentioned file is actually a .exe ….. I then told him i have software that tracks phone calls I have your number.. HE HUNG UP ;-)

July 5, 2012 at 3:03 pm
(159) Christina says:

I was trying to resolve problems with my Yahoo email and I couldn’t find a customer tech support number on Yahoo (I realize now that they don’t have one). So I googled Yahoo Customer Support number and a number came up, so I called. I was shocked at how quickly the phone was answered. He wanted me to download aammyy. Something about how quickly he answered made me suspicious. I asked him if he was from Yahoo and he said YES. But, before pressing ACCEPT, I quickly searched AAMMYY and found this sight warning me. Luckily I hung up the computer and didn’t press accept. Since I was calling in for help, I was initially not suspicious. But, when he answred so quickly and when I realized that I’d be giving that person rights to my computer, my alarm bells started to ring.

July 6, 2012 at 3:59 am
(160) Another_GUY says:

Hey everyone.
Yeh i got the same call that everyone else did. I live some where in Austrailia (and yes, i do ride a kangaroo to work everyday, no joke), and i get the calles every 6 months or so. I just love them since
1. Micrsoft will never call you.
2. No support person would get you to download software like Ammyy.
3. There is no link between your computer and your phone number.
4. Who gives a F*** about stuiped viruses, there are so many free ladgit programs out there which can easily clean your computer.
5. It’s fun to read websites like this one about, people falling for it.

Just get some street smarts about you and dont click on things which can give you viruses (eg. how to get a bigger ****). Plus get protection like NORTON and make backups of files, and have a a folder with programs like norton power eraser to help you when you need it.

July 6, 2012 at 6:34 am
(161) Roger Martlew says:

These people have been ringing me for some time and until now I have always put the phone down on them pretty quickly. I have even been called at our holiday home where we don’t have a landline internet connection, although our lodger there has a mobile connection, which obviously has no geographic base.

This time I went along with it as I thought there might be something I could learn as I have been an IT manager.

I have very rarely sent any info to Microsoft and know that any of the few error logs have been deleted from my computer on a regular basis.

Therefore it was no surprise that no errors were reported when I opened the event viewer. That did not seem to pose a problem to the Indian woman on the phone who told me that by running the ammyy software she would show me the errors.

I knew this was impossible as Microsoft reporting is declared by MS to be anonymous.

Needless to say I point blank refused to download the software at which point she said OK and the call ended. Thank god I didn’t do so.

My concern is that most computer users aren’t as savvy as I or the bloggers on this site and thousands must have been taken in by it. Until you go along with them you don’t even know of its existence to look it up on blogs like this.

July 6, 2012 at 8:18 pm
(162) Mdawg says:

I only got to waste 30 min of their time…..Owning a computer repair shop I was def familiar with the scam but wanted to see exactly what their angle was…..
I also got transferred to a high level tech….after looking at my event log and telling them there was no “errors”, only “information” headings, they wanted me bring up the run window. At that point i had to take a serious dump……seems the mexican food didnt agree with me.
So while the indian man is telling me how to bring up “run” windows button and r….. i am very loudly filling my toilet with by products of mexican food!
Sadly it didnt seem to stop him…..(tho I was quite pleased with my ability to poop “infront” of a stranger!)
After he had me type in the address ammyy.com He says what do you see on the screen…..
I say “Internet explorer says diagnose connection problems”
He says are you connected to the internet?
“No! Ive never been connected” i say
He says “do you have another computer?”
No sir….this is the only one I have….
“Ohhhh then have a good….(he hangs up mid sentence)
I say “but I thought I was infected!!! What do I do???” (by now my phone is giving me a busy signal!)
A good 30 minutes, but I missed Jeopardy!

July 7, 2012 at 9:08 am
(163) Adam says:

Hello

I just had an indian lady on the phone. Wh rings YOU to help? You have to ring them so straight away i knew this was a scam! Kept the lady talking for 15 mins before getting an air horn and blowing it down the phone lol! Tried ringing back but i never answered! Hope these people get caught asap!

July 8, 2012 at 6:27 am
(164) Fuji says:

It happen to my dad too,We thought the phone call was from our Internet provider because they told dad that they wre going to call at round 5 to fix our email. He got a hold of our computer ofcouse and ask us our phone number and dads name. We thought how the hell didnt they know our number when they the one who called us. In the end we were suspicious of them because we can hear people lought in the background. Then they told us that we have virus in our computer to fix it they want us to buy the program, ofcouse my dad already pay for the person to fix the email so he doesnt want to pay again. So he told them that he don’t have money the person keep insisting that he have to to buy it to fix the problem and said that they will make to software free for a week then that’s the end of the call of couse there is no such program.. About an hrs later another person call he said its from our Internet provider this time he doesn’t have Indian accent my dad told them about the phone call we had before and he said it wasn’t from their company.
The question is how did they know that we were expecting phone call from someone to fix our email problem.

July 9, 2012 at 9:41 pm
(165) wyrmrider says:

July 9 call about errors on my computer
tried to get me to connect with bothlogmein123.com and ammyy.com
had me go to event viewer local and showed me all the errors and warnings- I had Satgerm big time
Of course I could not connect from my user account (he he)
they finally hung up
I also have caller Id- will check it if there is a place to report
they said they were from Brooklyn but that was no Brooklyn accent :)

July 10, 2012 at 10:14 am
(166) Avoidscam says:

I got a call yesterday. Same story.
Well they are now calling Canada. I told him to call back tomorrow. I plan to string him along for as long as i could.
What can be done to shut these guys down?

July 10, 2012 at 1:59 pm
(167) Maggie says:

Just received a call from these guys. What else is new, he also had an Indian accent. He claimed someone was using my internet without my permission. He sent me to that Ammyy website. I asked him who he was affiliated with and he claimed Bell and Rogers. Bell and Rogers are completely unrelated companies. I told them that my internet provider wouldn’t have me downloading a remote access program (they can do that by themselves through their own programs if need be). I hung up right away and called my provider with the information. Of course, they told me they’re not affiliated with any of these people. They told me they would never call me if something was wrong. They would wait for my call.

July 10, 2012 at 2:47 pm
(168) Edward says:

so far i’ve kept them on the phone for 20 minutes…but I’m growing tired of the game and need to get back to work.

July 10, 2012 at 6:41 pm
(169) Maximum says:

Called saying my computer was sending them messages. Their first screw up was their accent. Second was he asked for me to log on to any computer in the house, and third, when I asked him for the MAC address of the computer sending him messages, he fumbled miserably. Thats when I had him talk to Mr. Tone…first name dial.

July 10, 2012 at 7:54 pm
(170) Gunny says:

OMG I just got a call from this guy, I trolled him so hard. Knew it was a scam from the start lol.. After trolling him for about 15mins I managed to explain to him that the code on my computer said I.D.1.0.T (eye d 10 tee) error lol. He the proceeds to call me a mother F#$#4ker and calls me blind lol was too funny is there a number to call or I gotta assume these calls wont have consequences from India.

July 11, 2012 at 6:28 pm
(171) Amateur Geek says:

Yep, the Indian accent, ammyy, etc., the whole thing. I didn’t fall for it. The supposed error messages are on all computers. They’re just scamming people with it. I told him that if he wanted to help me it had to be under four conditions: 1) someone who could speak better English; 2) from an identifiable U.S. company; 3) someone whose identity and web address I could verify objectively as not a scam; 4) they “fix” my computer completely free. — Dead silence followed. I hung up.

July 11, 2012 at 6:59 pm
(172) luis says:

had this call today @ work. indian guy with microsoft. i almost fell for it i got to the ammy page and saw the scam warning on the right hand panel i read it and realized i was about to get scammed. hung up but they kept calling until i answered and said id be calling the authorities.

July 12, 2012 at 12:18 am
(173) Ana says:

I recived the same call. the number is 201 603 3554 and the name Jacki Anderson. He said me that he works in windows and my computer is inffected. They was call me several times in a day. Thanks

July 12, 2012 at 1:23 pm
(174) aaron b says:

i just now got a call from them on 7/12/12 10:20 am. i got a indian speaking woman telling me there was a software issue concerning only windows computers (only after i told her i had a windows computer) once i got to the part where she has me type in the website i realized that i was being an idiot and didnt press enter. i went online and saw this pop up and i too ended up having her show me the “viruses” in my computer, then i hung up.

July 13, 2012 at 7:40 am
(175) Chris says:

Just got the call. Same heavy Indian accent. Kept him on for ten minutes and kept telling him to not get angry when I told him it was a scam and they should stop phoning. He eventually threatened to come to my house and see “Who is the angry one?” I’m scared now and wont ever answer the front door.

July 13, 2012 at 9:17 am
(176) dinant says:

Just tot a call in holland from that asian guy.went to the site then i read about scam. Said my computerbroke down and hung up.

July 13, 2012 at 2:32 pm
(177) Danielle says:

Just got a call from one of these scammers! A lady with an indian accent who had commanded I turn on the computer in my house. Deciding to go along with it, I asked her what the problem was, to which she proceeded teling me that I had a trojan virus on my computer and that they were monitoring everyone who was at risk, pretty much the same stories they have been telling everybody else! I asked her how she was doing that, and she seemed to give me some answer about how the company she works for was called www and that everybody’s internet server/browser was www hence how they could tell. After reeling off some actual internet browsers, she was insistent I turn my computer on, and quite rudely!
When I demanded to know the specifics of the problem, she’d then told me I was wasting her time, but still demanded that I turn my computer on. I told her if she wasnt happy, SHE shouldnt have called ME and hung up.
This isnt the first time they have called, and I will be waiting for the next time too!

July 14, 2012 at 5:51 am
(178) David says:

I got a call on 11th this month. As usual, they took me to some support connection website. Did not know what was going on. but fortunately i was planning to buy a new laptop as i lost hope about this trash. mates, u know what!!!! they charged me 290 but my laptop seems to be functioning properly as of yet.
Called them twice since 11th and every time my issues were resolved. Haha, my laptop is fine now, but sorry to hear whats going on with you guyz….. by the way, they said they are not Microsoft, some technical support provider they said….
i’ll get the name for you all some other day.

July 14, 2012 at 12:18 pm
(179) Mike says:

I downloaded the software but ddn’t tell him the id and ip. Am i still safe?

July 14, 2012 at 1:08 pm
(180) Cody says:

The same thing happened to me! But my story is a little different. For a week or two my mobile facebook accounf was not working. I couldn’t leave a comment, i couldn’t like anything, can’t sent a message, and I couldn’t scroll past the first page on my news feed. Later, i log in to my email and it says _____@facebook.com has been removed from your facebook account, if this was not you, someone else has accessed your account. I click the link but it does not work, then i try to call the facebook phone number if your account has been hacked, and this guy with a heavy indian accent answers the phone and i explain whats been going wrong and he tells me to go to ammyy website. i go to my computer and type iit in the URL. Luckily i accidentally hung up and instead i cane to this website. luckily i hung up!!

July 14, 2012 at 7:05 pm
(181) NatM says:

Thanks very much to everyone for posting your comments and experiences! My mother (a senior) just got scammed this week (July 2012). She probably made a mistake on the information that she provided (lol, thank God) so they didn’t charge her that $120 yet. I looked up that crap website from India and was able to get my mom’s credit card cancelled before they charged it.

July 16, 2012 at 4:33 am
(182) HV says:

I got scammed by this yesterday, I don’t understand how I can have been so stupid. I was extremely tired and this always hugely impairs my judgement but they called saying they were from microsoft and my computer was a host of some nasty viruses and was sending out illegal information(!). I should have known better but let them in via the ammyy remote access and they started messing around with things – to show me all the ‘errors’ in my computer. I don’t actually think they downloaded anything, and I started getting very cross and told them to stop. They eventually did stop after I made it very clear I wasn’t comfortable and wasn’t going to pay for anything. I cant believe I fell for it, I am relatively computer literate.

They had the cheek to phone me back twice more – desperately trying to get me to pay them something (they had obviously sussed I was gullible).

Afterwards I disconnected the internet, backed up all my files onto an external hard drive and then ran a system restore to a week ago. I also called the bank and put a stop on my account and changed all my passwords from another computer. Having read quite a few forums about this scam I also checked all my programmes in task manager to see if there was anything strange and ran rkill when it was connected to the internet. There was seemingly nothing untoward – do I need to do anything else like take it to an IT specialist? I am really worried.

Thanks, HV

July 16, 2012 at 11:41 am
(183) glenn says:

just had the indian gentleman phoning me with the same format, my computer has been really slow, and a lot of error signs appearing, and urgently needs fixing, i got as far as pressing flag+r and saw i needed to download something, from ammyy.com, he was quite insistant, but i googled it first , and thank’s to all your comments my suspicions were well founded. its a pity these fraudster can’t be put in the public domain more to warn the average trusting honest person. may be it is i’ll google latest con tricks and see.

July 17, 2012 at 10:28 pm
(184) Princess P says:

Calgary – Canada – 3rd call in a month – these guys are so aggressive – you hang up and they just call right back – youdont answer – they call right back…. I said I was calling the phone company and the police – they stopped – for now….

After a long day at work – you dont want to deal with this stuff. I had a good laugh reading this site – thanks everyone for posting.
post (130) – just syin – you need to put up instructions on how to do the reverse hack – so a couple of us can wipe more of their computers….

July 18, 2012 at 3:47 pm
(185) Mojo says:

Brussels, July 18. Damn! Wish I had read or heard about this before. Today I got caught and did not smell the rat until having already given access on my son’s computer. Indian creep who claimed to be fixing problems with windows 7 security. Got nothing from me but obviously managed to put something into my system as other computers would not work on the network afterwards. Had to completely reset wifi system and isolate the computer from the others. Now I have to completely strip the offending computer. Somebody should make this scam better known.

July 19, 2012 at 7:39 am
(186) Rick says:

I received a call today from +1-256-781-425 (256781425) with the Indian person following the same m.o. It took awhile before they shared the ammyy.com details that I checked and then I hung up. I didnt see this telephone number listed for this scam, so hope this helps someone else looking up on the phone number.

July 19, 2012 at 8:22 am
(187) Mrs K.Brown says:

I was phoned yesterday and when we got to the bit about errors I hung up, feeling that there was something not quite right. Since then my phone has rung non stop. I didn’t answer, and the man has now left a message saying ‘you f……g lady pick up the call’.

July 19, 2012 at 8:38 am
(188) Simon Turner says:

My experience was exactly the same as the guy who started this thread. I also strung them along and got transferred to their security specialist. After getting me to open Event Viewer they said all the Errors listed needed cleaning and that there would be a one-off charge of between £82 and £192 and I should have my card ready. He then directed me to what appeared to be a remote control desktop web site at http://www.ammyy.com. Clicking on the link would have downloaded an executable file so at this point I told him he was a dirty scammer and ought to be ashamed of himself.. Oddly he hung up.

The only difference was they did not say they were from Microsoft.

July 19, 2012 at 7:54 pm
(189) Liz says:

We received about 20 of these scam calls in the last month, lucky for me i was warned by a friend about this. You can clearly hear the heavy plastered (fake American – Indian accent) and the time delay from pick up. I have done the following to tick them of – talk to them for a while then very seriously ask them permission to track their call to their current location for security purpose (you cant realy but they freak out) … Start laughing when they begin their speach, Tell them you have the latest virus software. Just remember Microsoft will never phone you about error messages , they will wait for you to call.

July 24, 2012 at 7:38 am
(190) Stephanie says:

There are tons of redundant stories here from folks that were so smart and savvy they didn’t give the scanners any info or let them remote access in. It was a good read for the first few comments but way would actually be helpful would be for someone to speak up and share what to do if some of us figured it out to late. My elderl mother gave them full access to her computer. Some ideas on what to do would be much more helpful then the same comments ad nauseum.

July 26, 2012 at 1:37 pm
(191) Mel says:

hello all,
5 phonecalls in one week ,plus the numerous phone rings pick up phone to hear the other person has cleared,4 indian men 1 woman,
1st indian man i asked him if he could talk a bit more slowly,he hung up
2nd,3rd,and 4th call,didnt last a minute,all seemed to struggle with english language ,all i got to say was “What?” then they hung up
5th call woman said she was from windows,so i asked if it was double glazing,
after 5 min explaining to me my pc was sending errors to her company ,and she had been trying to ring me last few days,
i told her i dont own a PC,hope this ends it all

July 27, 2012 at 8:12 am
(192) sam says:

i got the call yesterday i totally fell for it!! i gave her access to my computer she showed me the errrors and tried something else but couldnt do it because a pop from ky computer said she need permission!!! i dont know what they taken or done to my computer so afraid to keep it running!!! i stop the files exe. and deleted and scan flthe computer!!! i tried to backup all files but it failed !! now im scared and dont know what to do!!! i just risk a security breach on my husbands and my information!!!

July 28, 2012 at 5:53 pm
(193) brad says:

these”people” have been ringing my pensioner parents regularly, the latest one i answered, an indian guy. problems wit pc etc, asked him how he knew and he said this service had been paid for when the pc was purchased, he did sound knowledgeable. So i said to him there are 2 pcs here, which version of windos have i? he said xp and instanly i knew it was bull. led him on for agood 20 mins and then hung up. he called twice after and i did not answer. be aware.

July 31, 2012 at 1:33 am
(194) Joshua says:

Just received this call and googled them

She kept saying in her thick indian accent ‘you have malicious software on your system”

August 1, 2012 at 12:35 pm
(195) Lim says:

i received the call from them.
I am programmer .

I decided to listen to him.
I juste ask him to send me the process to delete the famous virus.

His answer : ‘I can’t send you an email, because if you check your mail, your PC will Crash’ ! …
- (I laugh on the phone for 10/15 sec) Are you serious dude ?

he hang up the phone …

August 1, 2012 at 6:59 pm
(196) Ken says:

I just got scammed and downloaded a modified ammyy software named soft2.exe by ammyy. how do i get rid of it and anything else that might cause my computer harm?

August 3, 2012 at 6:15 am
(197) Nicole says:

I allmost fell for their scam, but in time I reconsidered and called a friend who works as a programmerr with for Microsoft software to vow my suspicion and he agreed with me, after which I stopped the phonecall.

August 4, 2012 at 4:08 am
(198) RC says:

It was not too hard to spot, took about 5 minutes. The people with accents so thick it was almost impossible to converse. The fact that they didn’t know my operating system. The way they were so very rude. The way that they had me mistaken for someone else who doesn’t even use a computer, a person of the other gender! Played along really making them spell out things they wanted me to enter so I could see my messages area, loved how they stressed the word elephant for the e’s. Got to the point of them asking me to go to ammyy and that’s when our call connection mysteriously broke down. The subhumans actually tried calling back twice then. Amazing. And pathetic. Recommend locating their call center and sending a UCAV drone to close it down.

August 4, 2012 at 9:46 am
(199) ChrisC says:

I just received this call in Pennsylvania. The call was on a Saturday before 9am. It was an “unknown caller” on the caller ID. I am not sure why I even answered it. The woman said she was from Microsoft. After a few minutes of her jabbering on about my computer being infected and me having red flags; I asked her if this was an unsolicited phone call. To this she said no. She had me do some things on my computer (press the window key and “R”).

Eventually she passed me to a higher level technician of some sort. He then began asking me to type in some other things. I told him that I thought it was odd to receive this sort of call. He told me that when we were done he would direct me to their website. Why can’t I go there now? When I pulled up the ammy website at his direction and say the green box with the “Free”, I figured something was up. I asked if this was going to download something onto my computer. While he babbled on about what a scammer would do I googled ammy.

Fortunately I saw a running list of ammy associated with the word “scam”. I told him that I could see that they were scamming people and that I was not interested in whatever it was that he was trying to sell. Hang up!

August 6, 2012 at 3:02 pm
(200) libra65 says:

I just got this Indian guy from “Microsoft” calling me in Pennsylvania. I was picking up the phone to call out and he happened to be calling in. I was falling for what he was saying until he wanted me to give him access thru ammyy.com. I started to type it in & thought better of it. I told him I was having phone trouble & disconnected him. I then googled ammyy & saw all the scam info. He called me back & I told him I had a contract with geek squad & would take it there & hung up. Thank God my brain told me not to fall for it and thanks for all the scam info on the internet.

August 7, 2012 at 8:29 pm
(201) myrle says:

i just got a call from516 883 3077 trying to get me to go to ammyy.com

August 8, 2012 at 12:24 am
(202) Tania says:

im from Auckland, New Zealand. I’ve was phoned this morning by David with a heavy indian accent.He told me that my computer had security issues and that anybody could access my personal details.Not being very computer literate I panicked and started to follow his instructions.I turned on my computer and accessed the internet as instructed then he he told me to push a button at the bottom left handside with the windows flag on it and the R at the same time.He told me to type in http://www.help22 com which I did and then my computer ID number came up.He recited the first 3 or 4 digits to me and then wanted my to tell him the rest which i didn’t.I started questioning him on exactly where he was from and I was not giving out any numbers to him and that how could I be sure he wasn’t from Nigeria or somewhere.He assured me he was from auckland and gave me an Auckland number to ring 099097852 and wanted me to phone him back.I was still not sure if something was wrong with our computer like he stated and went into my windows security and made sure everything was on.He rang me back about half an hour later and told me he had been waiting for me to call him.A different phone number showed up on my caller ID ph 4480817 which he must of forgotten to with hold,so I have his real phone number.I’m not sure what to do now as I did start some of the procedure instructed to me and I’m worried that he may have access to my computer. does anyone know did i give him enough to access my computer even though i didnt give him the ID number and he phoned me back to get me to carry on with the procedure however i told him i wanted to speak to someone who had more to do with computers than me, also i rang that number to see if that number was legit and an indian accent did answer saying they were from creative solutions however i hang up immediatly.

August 8, 2012 at 9:36 am
(203) annie says:

Got one of these calls last night, second one received. I knew immediately it was a scam. The heavily accented man said my computer was sending warnings and other things to microsoft and he wanted me to go to my computer, “are you on your computer”, “no I’m not”, pls go to your computer and do as I say”, “no, I can’t”, “pls go now”, “no I can’t, my computer is off” “pls go turn on your computer and follow my directions”, “I can’t, we are having a huge thunderstorm”, “okay, I’ll call back later”.

I can’t wait to hear from him today, I just wonder what he’ll say! But seriously isn’t there something we can do about this? these people are criminals and we need to get them punished.

August 9, 2012 at 1:31 pm
(204) Marci says:

I’m in Ohio, USA.
I had and issue with google chrome. I thought I was contacting them. I ended up from my search getting a company vcpsupport (he said was his website) I allowed him access to my computer. After like 5 minutes we was in my computer I realized he was not going to help me with my chrome problem. I didn’t give him any credit card info. I said I had to go to work so I had to hang up. He said if I want my computer to not work ok. I worry, will he be able to go into my computer anytime he wants? Is anyone having problems with being hacked or credit card and bank accounts being broken into?

August 9, 2012 at 2:26 pm
(205) ART ALTMAN says:

I just cot a call from a woman with a heavy India accent, claiming she was from microsoft and my computer had been sending them errors. I told her that I did not know that microsoft hired foreigners that could not even speak english. She turned me over to at technitions which took me to a few system error logs, and told me that those prove that I had been efected by a virus. he then took me to the command prompt and told me to iexplore ammyy.com. I told him I was not stupid enough to fall for that scam, and he tried to convince me that he was legit and this was all a microsoft fix for me. When I go tired of making sarcastic remarks, and he kept trying to ‘convince’ me of his good intentions, I hung up…….

Hope he had a bad day.

August 10, 2012 at 5:34 pm
(206) Pat says:

I’m in Delaware…Got 3 calls from a man with a heavy Indian accent today telling me he was from Windows, my computer was sending error messages, I had to go to it and turn it on. He was very hard to understand and after the first call (where I told him I didn’t have time to go to my computer right then) I went to my computer and found this website. Love the comments others have made about how they wasted these scammers time! Thanks for the info.

August 10, 2012 at 6:48 pm
(207) wcoastbo says:

I received a call with the same MO, I knew right away it was a scam. Time to have some fun! I googled “india cyber crime police bangalore” and found… http://www.cyberpolicebangalore.nic.in/Contact-us.html

I asked scammer to take down my internet phone number in case we got disconnected (actually the # for cyber police in Bangalore, +91-802-294-2475), and to ask for R.K. Dutta (top of their org chart). You’d think the scammer would recognize the Indian country & city code, but he kept talking with me.

I told him I was on dial up and connection was real slow. Kept distracting him with friendly conversation. Mentioned I had a couple of friends that worked at a call center in Bangalore. I told him to write this down: first name “M-A-N-M-E-E-T”; last name “L-O-N-G-K-O-K” and had him pronounce it a couple of times. The other was “S-W-E-E-T”, “V-E-E-J-A-Y-J-A-Y”.

The trick is to get the person to say the names several times because his pronunciation is “incorrect”. By this time my friend was listening in on the conversation and laughing so loud I had to tell him to be quiet. Keep asking him to repeat himself because you can’t understand his accent. Good clean phone scam stuff.

Add these conversation pieces during the “downtime” while opening up a CMD prompt and giving an incorrect IP address. You want to put him on hold every few minutes because you’re busy with child care duties. Drag it along if you can and you if have the time. If he’s talking to you, then you’re saving another person from being scammed.

August 10, 2012 at 8:02 pm
(208) Kathleen says:

I feel so stupid!! I fell hook, line, and sinker for this scam several months ago. And then to compound the stupidity, when they called today to tell me that I was going to get a refund of my money, I gave them a whole lot of information on my bank accounts and now am going to have to have all my cards and account numbers changed. I thought I was too smart to fall for something like this. Mea Culpa!!! Mea Culpa!!!

August 11, 2012 at 3:00 am
(209) Michael says:

From reading all the other comments it looks like many people figured out it was a scam but decided to have some fun with it.
I went along with it for a while pretending to do what he said on the ammyy website. When he asked me for the seven digit access code, I thought mmm seven digits and said “F.*.*.K.Y.O.U. The guy said “no sir it should be a number” then it dawned on him and he giggled. I hung up.

After a few minutes the phone rang again. Another Indian voice claiming to be the previous guys boss. He actually abused me for using fowl language! Then he asked “Do you have a penis?” which I guess he thought would be offensive. I said “so you really do work for Microsoft”. He swore and I hung up.

I won’t be trying to have ‘fun’ with scammers anymore now I’m worried they might ring back and talk to one of my kids.
Better to just hang up at the start

August 12, 2012 at 10:24 pm
(210) Brad says:

Knowing it’s a scam, I try to keep them on the line as long as possible. Last week i had a guy on the phone that long, that he called me a “mother fuxxx) before hanging up. Today I managed to keep a girl on the phone for 1 hour 10 mins (a PB for me) before she screamed at me not to waste her time. Good fun if you have the time

August 13, 2012 at 1:47 pm
(211) Alison says:

I have had three phonecalls today from these scammers. How do I stop them from phoning> They do not take no for an answer. They knew I had fallen for them in the past – now they want to give me my money back – another scam to get my account details!!! What can be done?

August 13, 2012 at 4:17 pm
(212) jose guevara says:

just got a call from a indian voice male and ask me to go over computer issues he was representing a company company call ammyy and he was a technician to repair my system cause it was sending to many computer error and he will show me how to clean all system as part of microsoft services, he walk me thru all the way untill i got to ammyy software and in to get my system remote access to help me but the I open a second window and google a AMMYY and bingo it was a scammer almost fall for but then I told system was not allowing to go in, security system was blocking and he suggested go ahead an unblocked I said impossible this is a bussiness computer he reply a bussiness I said yes the he said bye, man almost got me, beware this INDIANS…..

August 13, 2012 at 7:33 pm
(213) Ali a says:

I just got a call 30 minutes ago I live in Pennsylvania, I wasted 45 minutes messing with them and the guy started cursing at me in Hindu. He had a accent

August 14, 2012 at 12:29 am
(214) Ron says:

I was a victim today. Have been experiencing error situations with the optio to report to Microsoft or cancel. I have reported the problem several times.

Today a lady with an Inddian accent called. My wife took her call. My wife ask her some questions and then ask me if I had been getting error msssages. I responded yes and then took the call which turned out to be a scam.

She walked me through several steps which displayed the supposed number of errors and warnings on my PC. She explained that her company was connected with MS and that they were offering a free service.

Dummy me, I fell for it and turned my PC over to them. Then a mgr comes on and start explaining their fees. I asked them to return my PC and call me later. They refused. I knew that it was a scam.

I turned the power off to break the connection. I then contactded Dell technical support. Dell confirmed the scam and I turned the PC over to the Dell Technician. It took him almost 4 hours to rid my PC of the connection to AMMYY and remove erorrs on my pc.

The PC is out of warranty and yes it cost me. But on the bright side, the PC seems to be working OK.

All that I can say is BEWARE.

Any idea how they got my name and phone # and knew that I was having problems with errors??

August 14, 2012 at 8:26 am
(215) Jill says:

I live in England and just had one of these calls from a chap with an Indian accent. My suspicion arose once he asked me to type in http://www.ammyy.com – whilst he was talking, I googled this and saw the scam alert!! I said I didn’t want to proceed further as I prefer my partner to deal with this sort of thing and he left me a number of 0121 2882360.

They are pretty convincing as they read your computer id out to you, not sure how they do this, very concerning so be warned and don’t fall for it. Close shave I think!!!

August 14, 2012 at 4:50 pm
(216) Main says:

i just got the same thing. the indian accent guy called me and said to buy the virus protection thing by using ammyy. they also told me to download this software so they can go through my laptop. i thought about that and think it a scam. so i type ammyy then scrolled down and found ammyy is a scam.

August 14, 2012 at 5:21 pm
(217) M. A. Harvey says:

The gentleman who called me said he was from my internet provider, — a local one, which made it more believable. fortunately, both my hearing and eyesight are poor enough, so that he couldn’tmake it clear to me what he wanted!

August 14, 2012 at 6:56 pm
(218) L says:

So I was scammed today. I didn’t give out any cc info but I did ‘Run’ Ammyy and they had control of my computer for a bit. I was uneasy about it all, but have been having issues with my computer so I was hoping to fix them. When they wanted cc info I unplugged my computer and told him I didn’t appreciate him wasting my morning and I’m not doing it. So now if I turn my computer back on will they be able to access it? I turned it on in safe mode and did a system restore to yesterday, but does that take care of anything they may have done to my computer? If I search for Ammyy on my computer it doesn’t come up with anything, and it’s not in my programs. This is a business computer so I don’t want to do anything that includes private information until I know it’s safe. What do I do and how do I do it??

August 17, 2012 at 8:02 am
(219) Gotme says:

They have control over my system?? When i turn on my system it ask for a pass word am I done fortunitly I gave no card number

August 17, 2012 at 4:57 pm
(220) Carl says:

Next time they call could someone pretend to be Indian. I don’t mean that you should try to put on the accent, but just speak normal and say your parents emigatted to the country. Ask them where they are from and string them along for a couple of minutes and then wait to see if they carry on with the scam. Just interested to know if they’re prepared to scam other Indians or not.

August 19, 2012 at 1:33 pm
(221) Art says:

Their phone number is associated with Norton 360 (800-318-2017) I looking for support so I didn’t question the heavy indian accent. It was when they asked my oocupation that I realized I was about to be scammed. They have lots of moxy, they had the courage to call back and insist they could fix my computer for a one time fee of $239.00. Their computer made the call (adnan,jan87 was the call ID).

August 21, 2012 at 12:25 pm
(222) Christy says:

I just got a call from these people….actually we get them everyday…several times a day. I usually just hang up and don’t listen to what they have to say, however today I felt a little like antogonizing them…so I led them to believe I was doing everything they wanted me to and sure enough they wanted me to download their program off of ammyy.com. After that I hung up and googled ammyy….good thing I haven’t fallen for this one.

August 21, 2012 at 12:57 pm
(223) Michel says:

Just got the same accent man calling, as I ma a french speaking person, it was quite easy for me to keep him on the phone for over 45 minutes.

À good laugh.

August 23, 2012 at 3:19 am
(224) Dave says:

Just had the second call in 2 weeks – both on my days off with some time on my hands – managed both times to string them along for 50+mins until I got bored and laughed at them. I hope I managed to tie at least a couple of the ba$tards up for long enough to stop some innoncent people being scammed :)

August 24, 2012 at 9:51 pm
(225) Donald says:

Just had these guys call me…
“I had a problem on my computer”; when I asked which computer out of the ten running, he w2anted me to go to any one of them and check…They would check each and every computer:-)
Asked me to hold the windows button and thge
R” key and tell me what I had…. Told him that was a hot key and comes up with restore computer…
Told to go start and run “www.ammy.com”
Had fun for the last hour telling him I would not run his virus program on my computer and going around in circles with them…

August 25, 2012 at 6:00 am
(226) Willis says:

Same as previous 225 people- Even the difficulty of “not” having a computer didn’t put him off – told him I had an Ipad using Safari – didn’t worry him at all & he persisted as detailed in other comments here – But I got bored at 11m 37s & hung up

August 29, 2012 at 2:49 am
(227) Stacey says:

THEY GOT ME. I woke up to the call and didn’t see it coming. SMH, UGH.. Realized at the end after I let them into my computer and the tech finished he wrote hehehe on the notepad. Thank God I’m broke n never own a credit card, much-less a bank account, But now I have to worry about identity theft. SMH

August 29, 2012 at 6:03 am
(228) Philippe says:

They have not given up. I just had the phone call. I did not linger long and hung up. Zhe indian accent guy called back and I told him not to call again. Thanks for these comments, keep up the good work

August 29, 2012 at 10:47 am
(229) stupid ass (donkey) says:

i really hope i haven’t screwed up my computer and opened my self up to theft…i use windows and really thought that legit until he got to program sales pitch and began to haggle over price…becasue he was foreign, i tryed to be kind and patient…if he was english i don’t think i would have gone as far. in the midst of our conversation. things began to disappear from my destop…so i immediateley turned off computer and unplugged…i only wonder if i gave him access to other things on my computer??? anyone know. i feel like such and ass…i am partially disabled but if i knew where he lived i go and shoot his indian ass and take me to the sacred river myself!!!!!!!!!!!!!

August 29, 2012 at 6:29 pm
(230) Jarvis says:

lol, this is so pathetic. I feel sorry for those who actually fall for it.

Are they calling numbers at random, or did they get our information via spyware?

August 30, 2012 at 9:10 am
(231) Robert says:

I received a call from an India dude last night about 9 PM and he tried to get me to fall for his scam. I hung up after a few minutes and didn’t bite on the bait.

August 30, 2012 at 12:59 pm
(232) ThouArtFond says:

That Indian guy called me this morning and I was still sleeping. He woke me up and saying some thing wrong with me computer. I was like I always fix my computer myself. I told him nothing is better than to format my disks and re-install my computer and everything will be defaulted. He said, “is it?”. And tell me keep going to the “Start” button and click on the Internet. I wanted to say I don’t think you are better than me scamming people with virus” if i wanted”. I told him you were wasting my time and money.(fees)
I think they can only scam people who don’t have enough internet surfing experience. I

September 1, 2012 at 6:12 pm
(233) Amanda says:

I just got a ph call from a man with a heavy Indian accent claiming that MICRO SOFT owed me $179.00, whoever!!! I have never done business with them. But my Granddaughter, who we call Ladybug, was here perch on my shoulder as ladybugs so often do, was listening to the conversation and told me how to handel that SCAMER! When it became
Obvious the caller was busted…HE HUNG UP IN OUR FACES :) . :) the
Joke is truly on that idea!!! So be advised…..outta the mouthed of children comes wisdome.

September 3, 2012 at 1:16 pm
(234) Jan says:

Hi there,

It’s not just English speaking countries that are affected (I’m from the Netherlands)…. Just hung up on some Indian IT BS artist, trying to lure me into the same scam.

I work in IT myself, my network (and all connected clients) is 99,9% secure, fully patched in all relevant aspects.

Just for the sheer fun of it, I Initially decided to tag a long with this caller, just to get an idea of his pitch…

I consider myself quite knowledgable with regards to IT, I hate to think how many innocent recipients are falling for this (obvious) scam. I any of the following sympoms apply, just hang up (unless you have time to spare, that is…).

1. It’s a cold call, instigated by a heavily Indian accented “tech”person named Justine or Melvin. There is ofcourse no caller-id.
2. They read you back the CLSID and you may think WOW !. THE CLSID HOWEVER IS GENERIC TO WINDOWS VISTA OR WINDOWS 7 !
3. They direct you to http://www.ammyy.com (remote desktop software)

I hung up during step 3: dinner was on the table and at some point I grew tiresome of the heavy Indian accent as well….

So in short: IT’S a SCAM!!!.
Just hang up…

September 3, 2012 at 5:05 pm
(235) Pat Cicero says:

called late last week. brazen scammers who I feel were corrupting my computer in the first place in order to make me feel vulnerable and buy software. When I shut down computer during their remote access scan, they had the nerve to call me to ask why I did that since they were not hackers and just businessmen. Today, the original “Windows Operating Service” guy has called several times “to see if my computer is okay”!

September 3, 2012 at 6:36 pm
(236) yy says:

“John WIlliams” from Microsoft. Tells me I’ve been hacked, some blacklisted files are on my computer. Calling on my unpublished number, knows my name. Tell him I’ll call back, he gives me 1 866 539-8674. Says to ask for Michael Williams, but his name is John, I say. Oh, Michael is supervisor.

September 4, 2012 at 11:38 am
(237) Tony says:

Received today. 03-09-12 (International call)
I was suspicious and asked for their tel number so I could ring back.
They gave me 01274 792474 – I rang back and spoke to the same guy, Ron.
After a while got suspicious and rang off.

September 4, 2012 at 3:46 pm
(238) kathy pereira says:

I got a phone call from a blocked number. It was a man with a heavy Indian accent telling me he was from Microsoft. My computer needed to be cleaned from viruses. I listened so I could find out where they were calling from and hung up once he told me to go to Ammy.com
I knew it had to be a scam.

September 4, 2012 at 6:28 pm
(239) Cody says:

I received a call today from a guy with a heavy Indian accent claiming to be with Windows saying he was notified that my computer has recorded a lot of errors recently and that I have a major virus that will cause my computer to crash if I don’t get it cleaned out immediately. He proceeded to give me instructions where to go in my computer to take care of this. At times he would get impatient with me like I wasn’t following his instructions correctly. Then he finally told me to get out of that and click on internet explorer & told me to type in the http for AMMYY.com. When I did this & saw what it was I told him I had never heard of this web site & wouldn’t continue & told him if anything I would have a computer geek come out to see if my computer did in fact need to be serviced. I hung up. He called me back & tried to get me to go on the web site again & I told him no & hung up. He called me a third time from a number with a different area code & I hung up. He tried calling one more time from that number & I didn’t answer. The first number he called from was a Florida area code & the second number was a New York area code.

September 4, 2012 at 6:41 pm
(240) jeremy says:

i just recieved a call from these people. they claim they worked for microsoft and they knew i had a virus on my pc and they were there to help me. they walked me through a serires of do this and do that, and my brain was screeming no. then they asked for my id number they helped me obtain and i said i had to go eat and i wanted a phone number to call them back after. they refused and said they would call back. i googled the aammyy and this is what i found.
thank god i didnt give them the information.
im curious as to what would happen. as it is, they are going to call back in an hour and a half… gonna have to get even then.

September 4, 2012 at 11:45 pm
(241) No fool here says:

I got one of those calls this evening. The guy tells me I’m sending error messages. I said yeah I know it says ” Go F*** Yourself you idiot” I don’t usually use profanity, but he deserved it.

September 5, 2012 at 7:08 am
(242) not fooling for that says:

I just had a call from these guys… same thing … out of area call with a person with a heavy Indian accent on the end of the phone with a typically English name like Lisa Smith! I played along for a while as I must have had around a dozen calls from these guys now. They tried to get me to log on to the ammyy web site and I finally got bored and so I said that my computer has just shut down. The guy wouldn’t try and help me and finally threw a torrent of insults at me ranging from “you’re a moron” to “I have slept with your wife!!” Best giggle I’ve had in a while … oh except when I tried to sell them double glazing!

September 5, 2012 at 9:36 am
(243) andy says:

Just had a call following the same script as everyone else. Delayed the caller while I googled ammyy which confirmed my suspicions that it was a scam.. kept them going for 45 mins and even went to wipe my daughter’s bum while they hung on. Eventually got bored so played them a YouTube video proclaiming it all a scam and put the phone down

September 6, 2012 at 3:46 am
(244) Peter says:

Last night my daughter answered a call from a man with a broad Indian accent who called himself John Smith from Microsoft and said that our computer was sending error messages. He tried to persuade her to give him direct access – obviously she declined and hung up. The SOAB called back and spoke with my other daughter who told him he was a scam and hung up. He called back again and she said look, you speak with a broad Indian accent and your name is John Smith…I think not and hung up. He called back again, said “how dare you call me Indian, I have never been to India in my life” and then he hung up. If I ever find out who he is or who they are he/ they are in trouble.

September 6, 2012 at 10:26 am
(245) Bob says:

Gpt one of these calls today-said I worked for Microsoft and what did he think of training and where was he based! (I don’t). What was weather like there but could only keep him going for about 10/15 minutes. There must be an award to be given to the longest stringing out of the conversation just need to think of a name for it..

September 6, 2012 at 9:43 pm
(246) Joe says:

Just got this call, same story. I’m in IT and knew right away there was nothing wrong with my computer. I played dumb and acted like I could really use his help just to see where it would lead. After checking task manager he had me try to open ammyy.com which of course I didn’t but pretended to. I just kept saying, “I see lots of pretty icons” all the while listening to him get more and more frustrated. He even had someone else come on the line to try and explain it better. I strung him along for over 19 mins until he finally told me to “take my computer and go f*** myself” and hung up on me.

September 8, 2012 at 6:05 am
(247) Alex says:

I had a call from them today; knowing full well that this was a scam, not just by the fact that you would never receive a random call from “windows” as they called themselves but also by the fact that I do not own a computer that runs windows. I do however work with windows computers and over years I have built up a good understanding of the shortcuts etc that they use for people to believe that they are authentic. So having just made a coffee, I decided to enjoy it while wasting their time. As they gave me instructions on what to do I knew which screens would appear and let them believe that they were guiding me through their process. After about ten minutes and approaching the end of my coffee I asked them how long the call had been…”about 10 minutes sir” came the reply at which point I replied “well I think I have wasted enough of your time, I am aware this is a scam and I have jobs to do good bye”. Completely immature I know but it was fun hearing the tone of their voice become more excited as they began to believe that they had landed themselves a victim.

September 8, 2012 at 7:08 am
(248) Lindsey Robertson says:

Hi People I have to confess to the same phone call.
Last week i got one, i was polite and told them to go away. (It took time but he hung up eventually)
However i got another call today.
I feel very happy in saying that i realy managed to get under the scammers skin.
I played alone as long as i could, doing the usual, “playing stupid” approach.
When i could not string him alone anymore, i decided to get out the guns, the knifes, even the “A” Bomb and tell him exactly what i thought of him and his con.
I did warn him, to get off my phone,or i would verbally abuse him.

He seemed determined to take my abuse (i will give him his dues, he did keep his cool for 5 minutes)
So i upped the states, and asked him for his home address so i could burn down his house, and kill his children / rape his wife / and lots of other extremly personal and very distasful acts that i would do to him.
I am 99.999% that all of them are illigal.
Anyway, that worked.
(I allways think – in these cons – the personal touch seems to work better)

He did mention at one point that he would call the police and get me arrested.
At this, i said GOOD, that way they can arrest you as well for being a lieing / cheating / con / x/ x /x/x/x (you can fill in the “x” yourself)
When the arrest us both, and put us in jail – i siad that will give me the oppertunity to rape him every night as well.
Strangely, he then hung up.

I have my back door open waiting for the police to arrive.
If i have to go to jail for a month, just to get a team of low life con men of the street. – that is a price, i will happly pay.

PS On a serious note. I would not have killed his children.

September 8, 2012 at 8:11 am
(249) Jeff says:

I think it’s time that UK companies stopped using Indian call-centres.
That’s a bit unfair to those honest Indians (I suppose there are some) but these scammers will get all Indians a bad name.
Last year, after a computer problem led to ‘phone calls to Dell and BT (both Indian call-centres), I got a ‘phone call “Your computer is sending out signals – infected with a virus etc”, and not being very computer savvy, I stupidly allowed them to take control (via Ammyy). Afterwards, I happened to see the Ammyyscam website and realised how stupid I had been.
Last week, I had a problem with my computer gateway (McAfee update) and I ‘phoned BT (an Indian call-centre) – problem was fixed but a couple of days ago, I got ‘phone calls from an Indian obviously trying on the same scam (or something similar). I didn’t listen long enough to find out. They are very polite and plausible. How did they get my number ?
I simply state the facts – draw your own conclusions !

September 10, 2012 at 7:04 am
(250) Carolyn says:

So…I nearly fell for it and gave him access briefly, hung up and disconnected the computer. Any chance he’s done any damage whil he had access?

September 12, 2012 at 12:24 am
(251) Audrey says:

My aunt was called today and because she not savvy on the computer she took a name and number but the guy said he would call back. He called right at 4pm just, and I asked him why I would recieve a phone call in regards to my Microsoft error messages when I have never received these calls in all the years I have used the software. I went to the site he wanted but did not download as there was no reference to microsoft anywhere on the site. I figure if Microsoft is calling me in regards to their product the would use something they created to help a customer. I am just glad my aunt did not understand what the guy was saying and had me deal with it.

September 12, 2012 at 10:31 am
(252) Jacko Brisbane says:

Got the phone call. Accent so thick almost impossible to understand. Sensed either telemarketing or scam, and nearly hung up except that my computer tells me daily that I have error messages. Agreed to do what he asked. Ran eventvwr and sure enough error messages and warnings there. Then he asked me to type http://www.ammyy.com in the run box, which I did with great trepidation. Fortunately I couldn’t understand the Hindu and I landed on ammy.com. “Vaat do you see?”, he asked.. “I see a kitten in the right hand cormer” I said, which was true. He had no idea what a kitten was, so I put the phone down without hanging up. Thought the best thing to do would be turn off the modem and shut the puter down. Something should be done about these maggots.

September 13, 2012 at 12:48 pm
(253) Jozy says:

Just got off the phone from one. I strung him along. After a while he asked what I could see. I said I saw a message saying he was a bullsh****..! Shocked silence followed, then he tole me to do something I would find impossible! Still giggling :-)

September 13, 2012 at 10:41 pm
(254) Salli says:

LMAO I just got the Ammy Scammy call and he assurred me he is employed by Microsoft I said I didnt see anything of micro on thier site me said go to Microsoft and look up global tech I googled Ammy and thankfully this page showed up and let me know i said Sir I did find you on the internet he said ok I started to read him the comments on this page he hung up lol THANK YOU for postine so others know.

September 14, 2012 at 3:44 pm
(255) Conny Rasmussen says:

Had the same call this morning, I live in Denmark! When they asked for my creditcard details, I hung up and disconnected the internet!

September 14, 2012 at 6:05 pm
(256) Amy Flood says:

I just got a call from this scammer for ammyy.com. I kept askg him how and why is was calling how do you know I have errors and he said microsoft can see it and it can pull the errors out of my computer if I log in to that website. I kept askg for some1 who speaks english and obviously there was no1 there that spoke english, he got me a supervisor that spoke the same as him. So I asked him how do I know this is not a scam, he says this is not a scam, I will give you a phone # to call and I or some1 else will answer. Scammers don’t give phone #’s out for u to call. I said, Yes they do cause I have had that happen when some1 called me saying I won the publishers clearing house and they wanted me to go buy a green dot card for $4oo dollars he gave a couple phone #’s. Well needless to say I hung up on the idiot!

September 17, 2012 at 1:33 am
(257) Arturo says:

Yup there still alive and well…the Ammyy.com scammers are still operating BEWARE having a IT background I picked up straight away ….and proceed to convince him I was a pizza shop and tried to sell him a pizza in and Indian accent gave me a laugh ….at which point he hanged up on me…LOL serves em right

Trying to scam innocent people

September 18, 2012 at 2:36 pm
(258) Michael says:

I got this call a few minutes ago. Luckily I am not too easily scammed and also have a best friend in the computer securities business. Just like the other comments, heavy Indian accent claiming that my computer is sending them errors regarding my windows platform. I own a mac :) and my other computer is a pretty secure work-computer with our own set of security protocols. It was pretty obvious though when I would ask them what computer model I had and what version of Windows I was running. The man couldn’t answer that and I asked how then, would he have my number; he stated from an “internet database”…(a.k.a. call-list). He got a bit pushy wanting me to turn on my computer right then so he could show me the malicious files that are harming my computer. I got the number, 855-800-3144 and it calls “My Local Home Improvement Group” but just gets a v/m, also heavy Indian accent.
I will be sending this to my local news channel for their fraud alert specialist. As amusing as it was to mess with this guy on the phone for a few minutes, it angers me that there are others who may get scammed by this.

September 19, 2012 at 12:23 pm
(259) wayne says:

Just received my call (Staffordshire UK) – all very similar to the above. They directed me to eventvwr and iexplore http://www.ammyy.com. They also gave me a phone number of (Birmingham UK) 0121 2881691 although I haven’t tried this. Call lasted 28 mins before he reluctantly hang up on me as I wasn’t prepared to allow him access.

September 19, 2012 at 12:58 pm
(260) frustrated in Alabama says:

Got the phone call today here in Alabama! I knew when all that showed on my Caller ID was “Out of Area,” something was up. Girl with thick Indian accent told me at first she was with Microsoft and that error messages were coming from my computer. She said there was a new virus out that even Norton couldn’t handle – it was “Trojan Horse.” Of course, we know there have been trojan horse viruses for decades. After I asked her if she said she worked for Microsoft she changed and said no, we work with Microsoft the program. We are PC for You. I asked how a company I had nothing to do with could possibly know if my computer was sending warning signals!!! She said it was and she could show me. I played along and was passed on to a supervisor. He tried to get me to go to a website http://www.ammyy.com which I wrote down on a piece of paper but did not enter on my computer. He asked if I entered it and I said, “No. I wrote it down and after I verify it I’ll check it out….but I’m listening….go ahead.” He said in a most angry voice, “Don’t get smart!” I said, “I’m not getting smart; I’m being honest. I said from the beginning I think you are skam artists but I am still listening but you can bet I won’t give you access to my computer nor will I give you any personal information about myself.” He then screamed, “Don’t waste my time!!!” I replied, “Well you can kiss my foot!” and hung up (this is an example of how bad my language gets)! He immediately CALLED BACK!!! He said in an awful voice, “What did you say to me!” I repeated it and repeated why I said it. I then said, YOU called me back please do me the courtesy of not calling me back again so I can report you to the Better Business Bureau. I hung up and heard nothing else from them. I called the local BBB and this scam has been reported numerous times in my area. I wish they could find a way to lock these people up!!!!!

September 19, 2012 at 2:56 pm
(261) Laura says:

I just received a call from someone with a thick Indian accent. He explained that my computer has some malicious files on it from what I have been downloading on my computer. When I asked him how he is getting my information he said it is when I browse the internet. I asked him again and he couldn’t answer my question, so I heard him ask another person in the office. He came back trying to tell me when I browse online they get my information remotely. So when I asked how they are able to access my computer, he told me they don’t it is from the files and my internet browsing on google and youtube. Then when I asked how they got my phone number, he passed me onto another person that tried to tell me when I registered my windows software that is how they got it. I told him I have an Apple computer, that is when he hung up on me.

September 19, 2012 at 6:15 pm
(262) Anon says:

Well, they are still at it. I really, really tried to play stupid, but just wasn’t prepared for the call. After about 15 minutes I let the guy know I knew what he was doing. He started swearing and cussing at me. I told him the next time he tries this – I’m going to trace his IP address. He hung up.

September 19, 2012 at 8:31 pm
(263) joanne says:

i had the “call” and at first i was believing everything he was saying….untill he put the technical guy on the phone who was called Bob Wilson who had an indian accent … i started to act dumb and kept them on the line for 2 hours they phoned me straight back to which my husband answered and told them to faff off lol

September 20, 2012 at 7:33 pm
(264) Amy says:

My son dealt with these people today:( What do I do now if he gave them all the info? I’m kinda freaking out! Help!

September 21, 2012 at 12:32 pm
(265) Patty says:

They call constantly, calling them names and telling them to F off or saying I don’t have a computor doesn’t stop them from calling. So now i decided to screw with them. I convinced them to call another number within my house (fake) so my (fake) so called boyfriend (computor programmer) could see what they were trying to pull. The idiot phoned him, and he had the guy so twisted after “2 hours” he kept yelling at my friend, shut up, shut up, the looser asked what his wifes name was so he says Amanda (fake) and the guy says “In 7 days someone you know named Amanda will be killed” and kept repeating it. My friend told him “i’ve been trying to get rid of her for years”. My friend had a good laugh messing with this guy. If he can get past the 2ea 100 lb dogs and a 12 guage he’s more the welcome to try lol. Ammy is a legitimate program but these loosers are using it for illegal purposes. Today, which makes it 2 days in a row an East Indian woman phones so I answere, I spoke gibberish to her then I told her your friend called yesterday and I screwed with him for 2 hours, do you really want to spend another 2 hours getting nowhere, I suggest you loose my number your scams not working and she hung up on me. I wonder how much that 2 hour call cost them LMAO. Another thing, the numbers that appear on the phone are all disconnected lines.

September 21, 2012 at 3:02 pm
(266) Lele says:

Just got a call!!! I was a little suspicious when the caller id was “unkown” also they were very rude. I was suspicious but decided to go with it. Then I asked if they had my information like what type of computer and what my name was. They got my name wrong but insisted this still needed to be done. I then decided to google as we “chatted” or more likely they cussed and I started yelling.Then I saw this article and confronted them…THANKS!!! RESEARCH BEFORE YOU COMMIT!!!

September 21, 2012 at 6:57 pm
(267) Sarah says:

Have had a number of calls from these people in the past couple of months. The last one I let the woman (Indian) talk for about 10 minutes before telling her that I in fact use a Mac. It didn’t even throw her.

“Would you like me to transfer you to our Mac department Ma’am?”

“Oh, really? I didn’t realise Apple and Windows, as two totally different companies, would be using the same company to talk to their customers.”

At this point, she realised she was talking to someone who actually knew something about computers, and hung up.

September 22, 2012 at 6:04 pm
(268) Cris says:

Got the call, they put me through three different people. I don’t know much about computers so they sounded “legit” especially since my IE9 has not been functioning well. What tipped me was when the guy kept saying “oh god, oh god, things are really bad!” …. I thought NO i-tech guy is this emotional!!! Otherwise he was superfriendly but with a sense of urgency. He got me all the way to the ammyy page but when he wanted me to download something, I used my smart phone to google “ammyy scam” and sure enough… SCAM. I could not help calling them back and telling them they had been found out, and still he tried to talk me into it! The number they gave me for their technical support is 818-827-1313.

September 22, 2012 at 7:34 pm
(269) Not Shafted says:

Got a call from , yep the usual heavy indian accented woman telling me that i had some files on the system that send error reports to their company. I had to ask her what company she was from twice. It wasnt from my ISP . She directed me to a site “ammyy.com. Which was typed in the address bar to avoid google bringing up the scam pages. seen the remote software for download .Thats all what was needed to convince me that what was going on. Not to mention that she was a bit lost also when i told her that i use Opera ,not IE. Told her that i wasnt going to d/load the product, She hung up very quickly. My guess is that they pick Random Numbers from where ever and try their luck. She told me that
they where located in chadstone Sydney Australia

September 24, 2012 at 9:09 am
(270) Leslie Owens says:

Had a call from someone with Indian accent, from the moment he explained what he was i sensed a scam. Played along with him, which i would advice everyone to do just dont save anything to your computer, say my computer is so slow and i kept pressing the wrong key lol and having him repeat himself over and over again. When i had enough of him is said i need to go because a new cafe had opened in the area and i wanted to try it out .

September 25, 2012 at 5:33 am
(271) Paul says:

Just had a call from these guys ( tel nr 001256781425 and 001233378555) when I felt it was a scam I hung up but they called me back to ask why don’t fall for it

September 25, 2012 at 5:38 am
(272) Paul says:

Just had a call from these guys ( tel nr 001256781425 and 001233378555) when I felt it was a scam I hung up but they called me back to ask why don
‘t fall for it

September 25, 2012 at 9:24 am
(273) Bill Fisk says:

They called my Do Not Call listed #. How do we prosecute to collect $500 (each) for this violation of federal law?

September 25, 2012 at 4:01 pm
(274) Jacqueline Boyce says:

Today I Got a call from a Man who said my computer needed an update ( first sign) I’ve never been called to do an update but I humored him for a min he had me go into my computer where it shows a list of running and stopped programs it was alot THEN he wanted me to open the web browser and type http://www.ammyy.com ( second Flag) crazy web address so I told him my computer was running slow while I pulled another tab and googled it ammyy, scam comes right up I LOVE GOOGLE!!!! Even after I told him im not going to that page its a scam and hung up on him…… He STILL HAD THE NERVE TO CALL ME BACK AGAIN…. needless to say i dont think he will be calling me again OHHHH another red flag my caller ID said Private LOL really they wern’t going to pull that over on me I seen it from the minute it came it…. TRY AGAIN

September 26, 2012 at 8:52 am
(275) kevin riches says:

it happened to me just now a maybe indian voice calling saying my pc was sending out errors etc but i had watched this same thing being talked about on watch dog tv program maybe last year and so when she said the main sentence i just put the phone down lucky i had watched that program or i would have been worried

September 26, 2012 at 11:41 am
(276) Alex says:

Got a call from the scammers today, immediately recognized them. I live in a non-English speaking country and nobody who offers support would speak in English or call from an international number, so it was easy. The thick Indian accent didn’t help either (I have many Indian friends but had trouble understanding the first guy nevertheless). At first I wanted to brush them off so I lied that I run Linux, but then changed the story in order to have some fun. 15 minutes in total, three supervisors, however although my Internet was working fine the support sites they suggested wouldn’t open for some strange reason ;) Finally they said they will call me tomorrow, I told them not to bother, shouted a few insults at them, and hung up.

September 27, 2012 at 8:54 pm
(277) Sonya Winters says:

Yes I am a victim of the Ammy scam but I did not give any banking information neither and yes answer. But they was in my computer working around. So what do I do at this point with these people after reading this message.

September 28, 2012 at 5:10 pm
(278) Irfan A Mallick says:

I got call few mintues ago, scamer toled me that my computer is sending them croupt files. Man sounded like Indian with deep accent. And started to give me the instruction to download file. When I asked him are you from Microsoft he said no I am from Windows. I started to ask him to give me his address he was giving me New York address and the site I opened was had Washington state. I am not sure what happened he hungup.

September 30, 2012 at 6:54 pm
(279) Lyn says:

They just called me from a private number-what company does that?
I’m not real computer Savvy but I knew something was wrong when he said he was from Microsoft and then Windows I said well whats your agent ID? He gave me some long number, gave me some simple steps to get to the event viewer that I already knew; then directed me to the Ammyy site..now why would a Microsoft company send me to a website with a crappy name?? I made him spell the web address slow so I could type it in Google, this web page was the 1st or 2nd link; I said “Yea it says you’re a scam..thanx for trying though” and hung up..They havent called back-

October 1, 2012 at 6:25 pm
(280) Louise says:

Scammer called today, same heavy Indian accent, telling me he was from microsoft and that my windows software was giving them messages that my computer was in really bad shape and that it was VERY important that I follow his instructions so they can fix the problem. I played stupid and went along, he asked if I was in front of my computer and I said yes, told me to hit several keys then asked what I saw. I asked him, “what am I supposed to see? I want to make sure you are legit.” This went on several minutes. Whenever he would tell me what should be there I would say yes, ok what do I do now. Told me to put http://www.ammy.com in the box, which I told him I did. Then said something that I should see Admin on the screen when I asked again what I should see. He was really excited and told me to hit the enter key or something like that. Then I asked him what his name was again, oh thats right I said, you said Michael, so what is the phone # there I asked and he gave me the # 201-844-6490 which I just called and it says it is not a working #. Go figure!! Anyhow he could sense that I was not interested and said that he was going to cancel my ID # and some other stuff. I could really sense he was upset with me!! So before I hung up I told him he was an ___hole! Then I called the Police Dept to report the scam. This happened in Morrisville Vermont…

October 2, 2012 at 6:59 am
(281) karlos says:

ahhh I strung them along for 30 minutes after they told me about the webpage ammyy I said it would not load as Norton had blocked it so they gave a new webpage “urgentechelp”

October 2, 2012 at 8:35 am
(282) Peter Varley says:

I was a little suspicious to start with when someone with a thick Indian accent phoned me up claiming to represent NPTECHS. I googled NPTECHS and they are genuine, so I let him continue. The alarm bells really went off when he wanted me to run something from AMMYY. Why, if he represented NPTECHS, wasn’t the thing he wanted me to run on the NPTECHS web site? So I googled AMMYY, and google suggested AMMYY SCAM as a likely continuation, and I ended up here.

October 2, 2012 at 8:40 am
(283) Peter Varley says:

BTW, something I forgot to mention in the previous message.
While the guy was talking, I could hear someone in the same office as him speaking on another line. The other guy was speaking in Italian. Not bad for a company which claims only to be working in USA and UK.

October 2, 2012 at 9:49 am
(284) Alan says:

Beware of the HP support scam, telling you your computer has a virus after the Ammy scan. This is total crap if they want to charge you for a needed repair to make the device drivers work properly.

I went along with the so called tech, then his supervisor, I was never even asked the HP printer model that I was having an issue with by either.

Don’t be fooled or ripped off by the HP support center.

I was able to do the fix myself, turned out to be a simple paper mismatch issue, HP 7000 E809.

October 2, 2012 at 3:33 pm
(285) john says:

got the scam people call today, they wanted to return money to me. He
(very indian dialect) told me the company was going out of bussiness. He tried to get into my credit card, and western union. I have good security on my monies, he did not make it through. #661-748-0240 this is a skype #. He tried to send it to Julius Nathan in Seatle Wa. this was my second call from them. I am hoping to get these guys this time.

October 3, 2012 at 12:00 am
(286) Breland says:

I had a guy with a thick Indian accent call stating that I had ordered some product online several months back that they were unable to send. He stated he needed my debit card information to give me a refund. (I never ordered anything, the account had been closed about 6 months earier for faudulent cards) I instructed him to mail a check. He stated that his company was unable to issue checks. Then he said that he had an ideal, press the “windows button” + the “R” button and to type http://www.ammyy.com in the field. I asked him why and basically what he wanted was for me to download the program and give him the “code” to remote login to my system. NO WAY!!!! And of coarse, the number that he was calling from was blocked.

October 3, 2012 at 5:09 pm
(287) Niki says:

I got the call when I was sleeping so i didnt really think much about it. So I went on my computer and went to IE like he said. I then went to the Ammyy website. When he told me to run the program I told him to hold on so I can read what it does. Im not going to just install/run something without knowing what it does. I’m now a little more awake and I had already clicked the button and my norton said it wasnt safe to run so i didnt run it. Then i had him on hold and checked google and what do you know. Scam. Im glad i didnt run the program. Because i would hate to have to change everything and clean my computer. Now he wont stop calling and i told him multiple times already to leave me alone.

I should be safe because i didnt run the program or give him anything right? I just went to the Ammyy website.

October 4, 2012 at 4:18 am
(288) Tim and Danny says:

Tim and Dans record 46 min 4.7record, thanks to David and michael at the call centre. open to all challenges!!

October 4, 2012 at 10:20 am
(289) Julia says:

I got one of those phone calls as well… in GERMANY. Telling me he was from Microsoft and that my computer had a virus problem. This guy had a very heavy Indian accent and it was very tiring listening to him!! He didn´t even ask if it was ok to speak in English…We actually have Microsoft in Germany, so this was the first time I was wondering…

Told me about the Warnings and Mistakes… but couldn´t really explain what do do about them. Since I kept asking, he forwarded me to his supervisor… and this guy told me to open the Ammyy website.. luckily before opening it, I googled “ammyy”… Thanks to this website I found out about the scam!!
Thanks for the warning!!
By the way… the call came from this number: 0000000000.

October 4, 2012 at 7:14 pm
(290) Johnny says:

After reading all these, I kinda want these guys to call me. I’ll let them waste some time remoting into a virtual machine with Sysinternals Filemon running on it just to see what kind of file transfer activity goes on while they’re screwing around. Maybe give them some bogus CC info while I’m at it?

October 6, 2012 at 6:55 am
(291) Phil (UK) says:

Just had “Gary” call me; I knew from the outset it was a scam so played along. My kids and wife highly amused by my acting. One thing I keep near the phone is a harmonica for all of the cold calls I get. It got to 10 mins before he hung up on me.

Sorry “Gary” or whoever you for playing with you. Hopefully next time we can make it last a little longer before I resort to blasting you with my Harmonica.

October 8, 2012 at 7:29 am
(292) JR says:

I just had a call from someone I guess in India and I could not understand him. I hung up. Seconds later the phone rang again and I could understand this person. Yes, they were allegedly from Microsoft and that my computer had sent out many messages and it may have been accessed by hackers. I went along until the website AMMYY was given as a tool to help my computer problem. I did not allow it to be uploaded, and when he argued that he had read out my membership number whilst I was seeing it “with my own eyes”, I suggested that he had access to my computer so of course he could read out my number. I told him I did not believe he was who he was and before I could hang up he had gone. I do so hope that I have not allowed anyone into my computer? Be warned.

October 8, 2012 at 2:47 pm
(293) John says:

I received a call like this and I informed the person I am a computer programmer and work for Microsoft…… he hung up

October 12, 2012 at 5:31 pm
(294) Aldo says:

I am 14 and they got me to give them permission to acces my computer fortunatly i went to switch user and it has a password so they wudnt get in my personal things what can i do to erase ammyy.com or atleast take away their permission to be on my computer

October 15, 2012 at 2:04 pm
(295) Bryce says:

There Number is 1 800- 284-3816 have fun waste there time Ext 4234

October 16, 2012 at 6:03 pm
(296) Larxie-kun says:

Oh my god. i’m actually thankful that my computer is a bit on the slow side! it was taking for ever for this ammyy page to load, so i tried looking it up on a new tab. good thing this website came up when i tried looking. As soon as i saw this was a scam, i hung up on that thick-accented lady. or man… I’m so dumb for trusting an Unavailable number… Un-freaking-believable.

October 18, 2012 at 2:37 pm
(297) Dan Phillips says:

I love these guys LOL. It’s just good to take a break from homework and waste their time for a while. I again had the usual speil about error messages. i played along for a while until i got bored and decided to say “do i have to buy the trojan or does that come with the service you offer?”
They clearly didn’t understand so i just carried on for a further 5 minutes before saying that i had made the whole thing up and that he was responsible for my homework not being handed in on time. He got quite angry (for a change) and told me to f*** off ,to which i replied “no thanks” and he hung up. Time well spent i think :-)

October 18, 2012 at 4:20 pm
(298) Arlene says:

I got scammed twice. They called claiming that they were sutting down their division and woulod I like a refund? Sure! Then I got scammed $300. Today, they called and said they were prosecuting the guy who did this to me, and got another $417.00 out of me. When will I wake up?

October 18, 2012 at 9:08 pm
(299) Leu Schulman says:

I was stupid enough to talked into letting an Indian control my laptop because he said he was fixing a virus. Now I am left to try to restore my PC and everyone I contact wants about $200 to do it. Maybe someone can offer some advice about how to proceed!

October 19, 2012 at 3:58 am
(300) metatech says:

Same scenario here in Belgium. I played with him until the “Accept” button which I pretended was not working. I told him I would ask my local technician to fix the problem, and he replied that the local technician cannot fix it because he cannot see the error messages, they are the only one who can fix it, because they are MS certified engineers. He repeated the same in a loop and I hang up. He called back, apologised for the “disconnection” and I told him that my local technician told me that he (the scammer) would delete all my files, break my computer and make me pay a lot of money, but the scammer continued to repeat the same in a loop, although he knew I knew it was the scam. He insisted on calling back the tomorrow.
Also, to test their knowledge, I pretended that when I run the “ammyy” executable, that there was a pop-up “User Access Control”. The scammer seemed very confused in his script for a few moments. So they do not know Windows basic security functions. I am wondering whether the helpdesk operators actually know that it is a scam, with so little IT knowledge. What surprised me is that he stayed very patient all the way, even when realized that I was playing with him…

October 20, 2012 at 3:28 pm
(301) Tammy says:

I have been scammed, I was stupid enough and I let this man talk me into letting him control my laptop because he said he was fixing viruses, because if I don’t clear out the viruses my computer may crash. He had been calling saying he wanted to refund me from previous work he had did on my computer, but he charged me and I did not give him permission. I have called and cancelled my cards and am getting new ones so they can’t take anything. If I were to get any technical help with my computer, I would rather go through Dell since I have a Dell computer.

October 22, 2012 at 3:36 am
(302) gf says:

Just had a call from ‘Microsoft Online Support’ (Mumbai branch I gather). Apparently my computer has been sending error messages to them, which they were kind enough to offer to fix for me. After expressing my undying gratitude, I was asked whether I had a desktop or a laptop… that’s when the fun really started… I said I thought it must be a desktop because it was on a desk, but then I told her that I just put it on my lap… so maybe it was a laptop… at that point she passed me onto someone else… and the fun really started… whenver he asked me to click on something I asked him whether it was a right or left click… whenever he asked me to type something I asked him whether it was a small or big letter… he was getting increasingly frustrated, but when I again expressed my gratitude to him and mentioned how I do all my banking on the computer and how relieved I was that he was going to protect all my banking details, he soldiered on…. we got to the point where I (supposedly) had typed the amyy url (after equiring at each keystroke re upper/lower case) – when he said to hit the enter key I couldn’t help myself and introduced him to some new words… most of them beginning with f… thoroughly enjoyable 20 odd minutes…. and free entertainment for the wife… cheers

October 23, 2012 at 8:25 pm
(303) jean campagna says:

They realy got me! I’m 72 and not too familiar with the computer world..They phoned me from San Francisco (they said) on behalf of Microsoft., who had advised them the troubles on my computer. I, with confidence, gave them access and I even paid them $110. with my credit card. About one week later they put throuh another $260. without my permission. I got mad and told them I would not continue with them unless they reemburse me the $260. They said that they were very, very sorry of the error and that they were going to send it back to my bank account., which I gave them (stupid!)It has been a week now, and they called me to-day to tell me that they had not succeeded to transfer the money. So they came up with a solution: they would send it through Western Union. But as they could not send under the amount of $500. They asked me to send $240. so they could send me $500. in cash. But not to send it to San Francisco because there would be a surcharge of $20. Instead to send it to Shailjanand Mishra India to the attention of Justin!.They are calling me tomorrow to confirm that I have sent the $240. through Western Union telling them this is a transfer to a friend, not a commercial transaction. I lost already $370. and I am not sending the additionnal $240. I cancelled my credit card but I can’t close my bank account at this time. Anyway, when they call me tomorrow I’ll put and end to it.

October 27, 2012 at 2:55 pm
(304) john says:

NO WAY, YEAH THEY TRYED TO CHARGE ME, AND I SAID…….I DIDNT KNOW THERE WAS FEES, like wtf.

October 27, 2012 at 8:00 pm
(305) Tom says:

I got a call today from a woman who sounded indian and sounded like she was in a room full of people. She said my computer was sending out bad stuff and asked me if I was in front of it now. I lied and said yes. She asked me if I saw the MY COMPUTER icon. I said yes and she said to right click on it and asked me what screen I saw. I didn’t know what to say about that so I just asked her what kind of scam she was pulling. She just hung up on me.

October 29, 2012 at 10:03 am
(306) jeeves says:

Just had this call. Indian man claimimng to be from Microsoft. Took me to the computer managemnt page where he claimed a virus was using my computer to send out details etc. Asked me to put ‘ammyy.com’ into my http area. I googled ammyy instead and found this page. When I asked him if this was a scam he hung up.

October 30, 2012 at 2:01 pm
(307) provo44 says:

My call ended up with ammyy where I hung up. It started different from the others. I was directed to type in the Command Prompt 5 letters (which I forgot). When entered I was provided with a long list of data where at the bottom was printed “ID” followed by long line of letters and numbers which the caller read off to prove he was from Microsoft and could see my computer and read the serial #. I don’t know what the code was but it must have been common to many PC’s

October 31, 2012 at 10:39 am
(308) David says:

Got my second call of these guys today. I immediately told ‘Wilson’ I knew it was a scam. He spent ages trying to convince me it was legit, until he finally got a bit angry and said he would be sending out a warning letter within 3 days because they don’t want the computers sending out error messages. At which point I asked him to confirm my address for me. His reply was a muffling of words followed by ‘Norwich’ which is the city where I live but can easily be worked out by the area code of the phone number. I told him that wasn’t my address and he hung up! I hope they phone back , It’s so entertaining!

November 1, 2012 at 8:33 am
(309) Glanerch says:

Many thanks for info re: AMMYY scam
Went stringing along with sub-continent gent until he gave his web address – did Google AMMYY while asking for recap – found your site – Bingo ! – goodbye India
Thanks again

November 2, 2012 at 5:20 pm
(310) kcmd123 says:

I just got the same call. After talking to the person, I got sent to the “Specialist” like everyone else. I had never heard of the scam, but the Indian accent sure gave it away. The funny thing is when she tells me to go into Google and type AAMYY, don’t they know that the autofill pulls up AAMYY scam right underneath of AMYY??!! I clicked on that instead and (after making her wait a little longer while I read this) told her that when I typed it in, AAMYY scam also showed up. She then hung up on me!
Thanks to those who have posted this so that I knew for sure!

November 6, 2012 at 11:15 am
(311) Rob says:

I just got the call. I played along for a few minutes then asked him for his phone #. He gave me the number the I proceeded to light into him telling him my IT credentials. I hung up on him and he called my back twice to tell me how I was a jerk for accusing him of being a scam artist. It was great!!!!!

November 6, 2012 at 1:07 pm
(312) Debbie says:

I got the call just before 8 am this morning on my cell phone. ID came up unknown of course. Indian accented man tells me he is from Microsoft and my computer is sending out error messages……etc, etc. etc. When he asks me to go to ammyy, I googled it and got this site. Told him I was not going to do it and hung up. LOL A few minutes later my landline rings, and I let my answering machine pick up. As soon as my message ends I hear a very angry sounding bang! as whoever it was hung up.

What tipped me off was them calling my cell phone, which is not associated in any way with my computer.

November 6, 2012 at 5:33 pm
(313) ed says:

The scam is alive and well. Just received this call. It was obvious from the first second. Micrososft proactively calling people about anything? The whole concept is unbelievable. Spent 15 minutes playing along, making him repeat and faking my worries about the event viewer records until we finally got to the ammyy part. I let him run his speech a little more while I googled ammyy and found this page. I was tired of him at this point so I told him I was tired of ****ing with him and how does it feel to waste 15 minutes and get nothing. He cursed me out and hung up.

November 7, 2012 at 5:04 am
(314) Pseudoniem says:

This morning I recieved the call too…. I’m from the netherlands.

The most annoying thing was his (indian) accent… i had to ask him what he was calling for like 20 times… Het got really pissed. Eventually I just told him straight on that I didn’t trust him and he got even more pissed and hung up. After this all I googled the thing and am glad I have some commen sense.

November 7, 2012 at 2:15 pm
(315) Pseudoname says:

Suprising how many people are being targeted. This sort of call had come before and I usually hang up. Today the call came again and I decided to see how far it goes. This guy asked me to go to Teamviewer site and I just keep telling him the site that comes up as teamplayer.com. Then he asked me to go to logmein123.com I said, it says connection error. Then he asked me to go to ammyy.com. Again I said connection error. It even got to a point where he said if I give email address, he will email me the link. I gave him one of my many email id’s but somehow the email never came. Then I got a bit chatty with him and asked him his name and where in India he was. I said I am from India as well and tried to get his location. He said Bangalore and then gave me his company name. At which point he was called off by some one. Then I googled the company name and came to this website http://firsttechnicalsupport.com. I got the phone number from the website and called them straight away. A guy with an American Accent answered the phone. I asked for this person’s name and said I am his friend. This guy then passed me to the caller who was quite shocked to get a call from here. When I told him it was me and why he hang up on me. He just said, “Allow me to work”. But I just wanted confirmation that this is the same place where the call came from. I am posting their address here,
First Technical Support
India Office
Novel Business Centre,2nd Floor,no-10,
100 Feet ring road,btw 1St stage,
Bangalore.560068.landmark-near Silkboard.
Phone – +91 8041201512 EXT – 217
Phone – +91 8884033004

if anyone can take it any further it would be commendable. I will explore with some friends in India whether any action can be taken. This shouldnt be allowed to permeate. It’s a crime and a nuisance.

November 7, 2012 at 9:21 pm
(316) njs says:

just got a call at 9pm! I was pretty sure it was a scam so I tried to get as much info as I could he told me my computer was sending an error message to the main server?!?! I asked the name of the company he told me “I.T. head guy” he had a thick indian accent but told me his name was Eric Clearwater and gave me this phone #213-221-3528. I kept being persistent on exactly what he was offering he got frustrated and hung up on me.

November 7, 2012 at 11:36 pm
(317) Mick says:

Yep, I’m not too good with computers. But thanks to ammyy.com web site it made it very clear that this was remote access software… ALARM BELLS!!! I was told an elaborate explanation before getting transferred to someone that was easier to understand. I was about a second away from clicking the ‘run’ bottom. Then I decided to type ammyy into Google and this forum was the first thing that came up. THANK YOU SO MUCH TO EVERYONE WHO HAS POSTED!!! I was lucky. I completely understand how others weren’t as lucky as I.

November 8, 2012 at 6:58 pm
(318) Twilight says:

this was great, my roomie got a call the other day and he hung up. I answered today and got the same scam, I was so excited to get the phone call. I told him I typed in the address and got a porn site, and when he told me to press F6 I told him I don’t have the button on my computer. He actually went on to ask me if I saw people F***ing on my computer. I told him it wasn’t appropriate to make people go to a porn site and asked to speak to a supervisor. I was doing everything in my power not to laugh. He kept saying the f word and I told him that I didn’t find that funny. After I insisted on a supervisor again he told me to hold on, I heard him talking in his language and I hung up…made my day.

November 9, 2012 at 4:24 am
(319) John says:

I had the strong accent and all the information about how bad the infection was and that many errors had been collected by the Microsoft central computer and they needed to solve this to stop the errors being sent. I dutifully followed the instructions up to the point that they asked me to open an internet site that I did not know and did not match anything from Microsoft. Instead I opened the browser and searched “ammy” and found the scam detail, told them and the phone went quickly dead. I think we should string them along for as long as possible in the hope that it is costing them money to call from where-ever they are in the World, until they are caught. Please get some information on some site that everyone reads as I know many gulable people who would get caught by them!

November 9, 2012 at 12:57 pm
(320) Lindsay says:

Totally fell for this scam a few days ago. They have even called me back four times. I think the motive is the visa payment. And then After they upload all the viruses on your computer then they say you need to pay them more money to “fix” it again. What I want to know is how are they getting a merchants lisence through visa and MasterCard? They have been scamming people since 2009.

November 10, 2012 at 7:35 am
(321) BrightBird says:

Even after many, many months of telling these people where to go and being downright rude to them I still get calls from ‘The Windows Technical Department’ in India (yeah! RIGHT!). So, I decided to turn the tables a bit and showed ‘genuine’ concern for what he was telling me (I use OS X!!!). I explained that I’d really appreciate his help but Company Policy prevented me from allowing him remote access to my computer, however, I’d give him my credit card detais AFTER he’d ‘help’ me fix the ‘serious virus’ that I’d obviously got on my machine. (I’m a post-grad qualified, software engineering consultant, by the way!). Then I made out that the landline he was calling me from was very poor in quality and could he please ring me back from another phone? The idiot rang me back from his own personal mobile! To cut a long story short (over 90 minutes of having fun with him, on a mobile from India!) I made out that his intended ‘fix’ was simply not working and I had no intention of paying him for the utter crap that he’d just tried to feed me. During that time I walked him all over my machine, gave him a load of pseudo-technical codswallop that meant nothing and – just for the hell of it – dictated a page full of hex numbers whose ASCII equivalents read out a previously prepared, vaccuously offensive and highly racist statement concerning my opinion of him and his so-called ‘company’. I was having difficulty keeping a straight face while trying to sound ‘concerned’. I’m glad I’m not paying his mobile charge!!! Get your own back! Have fun with these idiots!

November 10, 2012 at 2:08 pm
(322) northerncalgirl73 says:

Just got a call this morning from a guy with a thick Indian accent. Said my computer was sending out error messages. Told him we had 4 computers that were being used all the time and for him to tell me which one was sending out the error messages. He couldn’t tell me which one. He asked if he called a business or a home. I said, “You tell me… you’re the one that called here.” He abruptly hung up.

I’ve worked in the computer programming field for about 20 years now, so I wasn’t easily fooled. Now, to warn my mom and my teenagers about this scam…

November 12, 2012 at 7:52 am
(323) Jeroen Heideman says:

I just got an AMMYY phonecall. Did not trust it and googled for AMMYY. Found this comment and ended the call. Thanx.

November 14, 2012 at 12:35 am
(324) Mark says:

I almost lost $450. Yes I’m an idiot….almost a big idiot. After an hour on the phone and yes I let them on my computer. I called microsoft while they were still on the line. When microsoft told me it was a scam I turned off computer. When I turned my computer back on I could not access it. Luckily MS took care of it and my computer is now safe………If my wife did what I’d done, I think I’d be sleepin in the other room tonight!

November 16, 2012 at 9:21 am
(325) Caroline Drummond says:

We have been scammed but when we said we weren’t prepared to pay money they hung up. Now I can’t get into my other laptop as it keeps asking for start up password and I don’t have one. Is there anyway I can find this out as I have a lot of treasured photos on it. We’re new to all this but I can assure you we won’t be so gullable again.

November 16, 2012 at 1:50 pm
(326) Space61 says:

I can’t beleive these folks are back at this again. I work very closely with Microsoft and equally aware of scammers.

Was an interesting 30 minutes leading him along, thanking him for the call and tring to get him to solve my other computer issues, such as slow boot, irritating pop ups, software updates and the like.

Eventually he hung up.

November 17, 2012 at 4:51 am
(327) Lesley says:

Nearly fell for this but typed Ammy into a google search whilst speaking to them and found this page….Wow really pleased I did. Will post on FB to tell my friends

November 19, 2012 at 10:58 am
(328) Jodi says:

I received a call this morning at 5:30 a.m. from a thick accented Indian man claimed that my computer had been corrupted and broken in to. I told him he never gave me his name or company credentials so I didn’t believe him. He yelled at me that he was from Microsoft and he was doing me a favor. I said no one from Microsoft would call that early in the morning and he yelled again saying it will be all my fault if something happened to my computer and I didn’t listen to him. I said that there were 4 computers in house so how would I even know which one he was talking about. He yelled “All of them”, I knew he was an idiot, so I hung up. I wish I could get back my lost sleep. Irritating!!!

November 21, 2012 at 3:04 pm
(329) chelvan says:

I just got a call from one of those techician, by the time she asked me to go to ammyy.com.. i didn’t i first delete all my cookies, history, and googled “ammyy phone call scam” .. that’s the end of it.. hung up.

lol.. I am a computer programmer, when i get the call, i was kinda interested even though i know where this is going. I keep my cool and play along with it..

November 28, 2012 at 3:30 pm
(330) Richard says:

Well I just got this call just now and this Indian fellow with as said from above has a huge Indian accent goes on to telling me that my computer is downloading unwanted programs. Now, at this point I, too, pretend to be computer illiterate and play along to figure out with this guy is telling me. He instructs me to turn my computer on (which it was already on) and asks me to press win key + R to display the run key. He then tells me to type in his website http://www.ammyy.com which at this point I google ammyy and first thing that pops up is scam. Now I turn the tides and call this guy out and tell him his company is a scam and after he tries convincing me to go to website to prove it isn’t, I told him I’m going to hang up and he mumbles a bunch of cuss words before hanging up. These words include, but were not limited to: “f**kin’ b*tch.”

November 30, 2012 at 3:31 am
(331) Chipmaker says:

I just got the call from t he heavy accent guy. He was very insistant that I open my computer so he could show me the virus’s Microsoft had been tracking in my computer. I was actually on my way to a very important meeting anad explained I could not talk long. I asked him up front if he was going to try to sell me a program to fix my computer. He said that what he was doing was a free service from Microsoft. He said he could do what had to be done very quickly and I would not be held up for very long. Stupidly I gave him access through the AMMYY he asked for and then he proceeded to show me how the computer was infected. It was then I realized he could show me any numbers or information in dos and I would not know if it was bad or just part of what the computer needed to operate. When I said I had to go and could he call me back at a later time he became very agitated. The harder I pressed him to establish a time we could get back together to finish his free fix for my computer the more agitated he became. I had been on the phone for 15 min. when I really did have to leave for a meeting and so I hung up on him. I do hope he calls back I intend to tell him I am from the Attorney Generals Office and that his first conversation was recorded and we would be filing charges for fraud, exploting the no call list in our state, Misrepresentation of a ligetimate company and that combined the jail time for those offense’s is 20 years in our country and that we have an agreement with the place he is calling from to extridite scammers.

November 30, 2012 at 11:11 am
(332) Chipmaker says:

I received a call on Nov.29 as I was on my way out of the house to go to a meeitng. I made the mistake of answearing the phone and guess what I had the heavy accent voice telling me all about the dangers that were in my computer and that he was calling from Microsoft. I played with him for about 15 min. and told him I was hanging up to go to my meeting he started to talk even faster and ignored my telling him I was hanging up and he could call back on Friday. Whne I got hom e form my meeting I checked out the AMMYY site and found this group. Today I recieved a call just now and told the person on the line I had the call yesterday and I worked in the attorney generals office and the call was recorded and we had traced it back to were it came from. I then informed him we would be pressing charges for fraud. Misrepresentation of a company (Microsoft) and that if convicted the jail time for those offences were 20 Years in jail. I also told him we had and agreement with the government of the country he was in to come in and arrest and extridite internet scam operators. I then hung up on him.

December 8, 2012 at 9:37 pm
(333) Gert says:

I’m one of the people who stepped into the scam, and did pay. Usually I just answer those with a no interest and please dont call back. But unfortunally my comp had some problems before the called, so I thought they were indeed from Microsoft trying to help me. The lady on the phone didn’t had a Indian accent and even when she would have, she said she called from the UK and guess a lot of Indian people work also in a callcenter.

I followed the whole program and after indeed my computer was better as before.
When they called me back, after a few months, and offering me back the money I had payed for service, I again stepped into their trap and payed again for the verification and guarantee they would put both payments back on my account.

And no payment back, so far… which would have been a miracle if they would have done ofc.

Now I know in India there is a booming film-industry called Bollywood. Maybe a TV-network, from which country ever, may find it a nice idea to turn the scammers into moviestars from another Bollywood and show their faces, places they live and work and more. Hey, their fans payed for them so they may even know more about them, right?

December 11, 2012 at 3:51 pm
(334) Kim says:

They called and almost got my husband, I intercepted. I didn’t know of the scam, just knew it wasn’t right. The Indian man wanted my husband back on the phone.Sure he did.He said I would have to buy a new computer if I didn’t follow his instructions. I said ok, it’s old anyway! I hung up! IDIOT SLIME

December 12, 2012 at 8:24 am
(335) Don says:

One thing to remember, AMMYY is not the culprit here. It is those PR’s at the other end that use it. I have been in touch with security and tech specialists. This software works well for remote access to your own computers or for legitimate use. Remember also, there are many other software’s out there like Join.me that have the same potential for abuse. Be careful of what you are assuming and how you attach the pointing finger.
There are tons of great uses for software like AMMYY for remote support or to access files on your home or office pc’s when needed.

December 13, 2012 at 4:22 pm
(336) Joan Friedman says:

I told them if they were legit, their phone number would have been displayed. they hung upon me. How to stop those calls. I had block

December 16, 2012 at 2:07 am
(337) bhradley laws says:

yes i got that call an i am a victem i keeps on call and i have ammy and showmeyourpc and

December 18, 2012 at 5:05 pm
(338) bigbadjohn says:

just got the call about two hours ago. i have never heard of this scam before. but i knew it was a scam. a man with a heavy indian accent tells me i have a virus on my computer and wanted me to log on. told him i was already on. he then proceeded to tell me how he was going to fix my computer. i said no thank you. i have nothing wrong with my computer. he persisted and i started laughing at him. he asked me what i was laughing at and asked if i was an idiot. i asked if he was an idiot and i was laughing because this sounded like a scam. he then told me to go to hell and hung up. i,m still laughing.

December 18, 2012 at 11:22 pm
(339) Gabe says:

Yeah – had those blokes a few mins ago. Hung up on them after stringing them along. Called me up again asking me why I had jung up. Told them that I had a lot of trouble fixing a friend’s computer after they had had a go at it, reinstall the o/s etc. This time they hung up.

December 18, 2012 at 11:36 pm
(340) Duped says:

Alas, I was taken in by the scam. I have an old computer which I knew had problems. They called and said there was virus on the computer. Later, I turned on my computer and there was a microsoft message about there being a bug. A week later they (pretending to be microsoft or an affiliate) called back. I l followed their instructions. When they wanted personal info via “western union”,I refused and my files disappeared from my computers. Now the real Microsoft wants $200 to fix the problem. And they can not bring back the personal files. I called the credit card company. WHO else should I inform to protect myself?

December 19, 2012 at 5:01 pm
(341) C. Baker says:

I received a call from these “Microsoft Technicians” lol I figured right away it was a scam to jack my computer. I played along and told the “Tech” I was following his directions and I took a looooong time to complete each of his “important” instructions. He kept asking “Ma’am? Are you still there?” hee hee. Anyway, after what must have seemed like an eternity to him I simply told him “My screen is blue with a bunch of white letters and weird looking numbers….uh oh this doesn’t look like Windows at all anymore….what should I do now sir?” This went on for quite some time with him “instructing” me to boot into safe mode, etc. etc. blah blah. Finally he just straight gave up and told me thank you Ma’am have a nice day. (Wow, really sir?) Hopefully I wasted enough of his time he won’t call back but just in case he does I will tell him “Gosh, I don’t have a computer anymore because I went to ammyy.com and installed some sort of software and it made my computer all naughty and bad.” :(
Ugh, hopefully these thieves will get real employment and real morals.

December 20, 2012 at 5:15 pm
(342) J. Renaud says:

Earlier this week I did receive that phone call, as desicribed in other comments, in fact several calls. After a while and some “conversation”, when I said that I am not connected to the web, the guy, who said that his name is Adam John, gave me a US # to call if needed: 1-802-375-7011. For tracking purpose, I did call the next day. Someone, certainly from India, did say that “Adam was not here, na dhe will call me later”. The other tel numbers, as registered in my tel caller ID, are: (91) 975-906-0098, 3-858-505-2169, (91) 905-050-384-001. Later, I checked the origin of these tel#, and it showed that they were from India, North of Delhi, in the Uttar Pradesh region. For safety measures, I did changes my critical passwords (banks, credits cards, etc, and did malware and virus checks with various progams. It could be great if the FBI or other organization could catch these guys…….

December 21, 2012 at 2:38 pm
(343) Amanda says:

Got a call today in Ontario, Canada. They asked me to go to http://www.teamviewer.com. I asked the guy (who had an Indian accent) to call me back. I googled the info he had given me….scam!!!
When he called back I lit into him.
He asked me to call Microsoft. I said sure, but I’ll find the number on my own thanks, since you’ll probably give me a number to another one of your scam centers. He wished me a Merry Christmas and hung up.
I almost hope they call back so I can mess with them a bit!

January 3, 2013 at 7:07 am
(344) Hayle Satan says:

Previously i had never heard of this scam and received a call this morning ( Dundee, Scotland) from an iliterate woman declaring that my computer had errors/wanrings. From what i have read the dialect from previous calls had gradually improved and the statements i was getting from this woman were not bad. I had 2143 warnings an errors when she led me onto this “eventrmv” or something and she said that “these are hackers trying to get into your computer”. i scanned my computer warnings and errors and most of them were from my HP printer which i laughed at. Then the whole ‘windows + r’ operation came to hand and she asked me to type in ‘www.ammyy.com’. A quick google told me that this was a outrageous scam, not that i was convinced by the womans justification, and i hung up. She even called back apologising for the landline problems. I wish i knew the address so i could take them down myself.

January 8, 2013 at 12:29 am
(345) Claudia says:

Hi,

Hi, I have received a call today from “Windows Service Center”. They said they have been receiving several warnings from my computer & I’m at risk. I thought the tech could help me so I allowed him to have a remote control of my computer through Teamviewer.com. He showed me that my computer was at risk using the “Run” application from my computer by typing “Eventvwr”. I saw some “critical” status and alot of “red” and “warning yellow icons”… Then I closed the Teamviewer session because I got to go to school. The guy told me he’ll call again tomorrow to finish the job, claiming he could help me clean my computer. Does anyone know if they still can have access to my computer even though I closed the Teamviewer session? What can I do to keep them away from my computer/info?

January 10, 2013 at 7:21 pm
(346) Lee says:

I got the phone call today, I already knew about the scam beforehand so decided to waste some time. after the whole “we are recieving error from your computings we would like you to make some checks” routine, I told them there was no error, and I could see no problems on my computer, whilst I made a sandwich, chicken salad… I think. He told me the viruses were hiding the errors,, I told him to wait while I ran a virus scan with avast, I wanted to be sure It would be clean so I performed an advanced scan, I assured him it wouldn’t take long, But hell , scanning 2.5 Tb takes a while… so I placed him on hold for 15 minutes
(he got 15 minutes of free classical music)
I was actually surprised he was still there when I came back, I must have seemed promising. anyway I tell him the virus scan was positive D: “oh noes viruses!!” he told me to go to ammyy.com… I went to facebook.com and informed the world of my chicken sandwich.

then to start call of duty while I made up a seven digit number, He told me it was wrong :O So i suggested that the website of ammyy.com could be a fake site that my viruses coulda redirected my browser to!!!!! :O he assured me it was not, and i suggested I tried a different browser, so downloaded and installed opera (best browser ever btw)

by this time I was getting bored of holding a phone while getting shot in the head by nubz, and told him that the phonecall was making gaming difficult, he asked what i meant and I told him that I was on a 0.4 kill-death-ratio and he got confused, I asked if he played call of duty, he started getting mad… : \

I told him to add me on PSN before he hung up

total time wasted 1 hour 4 minutes 17seconds

January 15, 2013 at 12:57 am
(347) Tam says:

If you want to get a great deal from this paragraph then you have to apply such techniques to your
won website.

January 16, 2013 at 4:13 am
(348) David says:

My dad, (78), got caught out with this yesterday. Just got his first laptop before xmas, (W8), and thought it was Microsoft calling him.
Poor fella gave them access to laptop and everything.
Luckily, when they asked for money, he told them to ‘bugger off’, put the phone down, and switched his laptop off.
He called me, and basically we reset his laptop to a previous system recovery point, (the day before yesterday luckily).
He feels such a mug for being conned, but, he wasn’t to know poor fella, he’s 78…!!
Anyhow, i’ve iterated to him, that nobody with anything to do with his computer will EVER call him, not Microsoft, not Norton, nobody.
The only happy ending to THIS tale I’m afraid, is that I managed to reset his computer to a previous state. He’s still going to change all his bank cards, just for peace of mind…

January 17, 2013 at 5:57 pm
(349) cold call says:

Stunning quest there. What happened after?
Take care!

January 18, 2013 at 12:32 am
(350) Paula says:

Yes, I fell for the scam. I know so little about computers and my hotmail was not functioning for 2 days, so I thought I was calling technical support for hotmail. He seemed so willing to help. He even was able to move my mouse around my screen and show me how 98% of the info was taken out of my computer and we had 12 minutes to ameliorate the problem. I ran to get my credit card, but hearing the urgency in his voice and realizing it strange to call just in the nick of time. So I called THe Geeks and they told me to bring the computer down. In the meantime this guy Max Williams called me back in almost a panic about 5 times. Then while I was at The Geeks, I saw a charge on my visa for $259.99. How in the world did they get that number?! I am livid, and so very disappointed that we live in a world where the very one to help is the criminal….and that’s why if someone is lying by the side of the road begging for help, we often pass them by….because they could be Max WIlliams. AUgh!

January 19, 2013 at 11:35 am
(351) Glen says:

I was contacted last night. I played along knowing that Microsoft does not take the time to call people. The caller kept saying he was from Windows. I messed with his head. Finally He put on someone he said was his supervisor at Windows.

So I played along with him too. Both had very thick Indian accents. But I work with people from India and Pakistan. So although I kept asking them to repeat, I knew what they were saying.
It was fun to see these guys squirm :)

Eventually, I could tell they were about to sprint the trap. The “supervisor” mentioned AMMYY. He wanted me to go to that sight.

I told him, “We are done here. Goodbye”. I hung up.

Next time one of these happens, I’ll just say, “I don’t havea PC”.

January 21, 2013 at 11:40 am
(352) Jay says:

Hi All,
I just don’t understand that in this globalized world why UK and US government and Police liaison teams are not doing anything to stop it.

I am an Indian. You got good and bad people everywhere.

It is quite easy to trace these people, let say if you even transfer a penny, bank will be able to locate beneficiary’s full details. Unlike, UK and US its not easy in India to open fake accounts. Do I need to tell you about Police in India? They are rude (to say the least) and knows very well how to deal with criminals. All we (UK and India) lack is communication. If Police liaison teams will contact Indian Police these things will vanish.

Unfortunately all these suggestion are taken by Police liaison teams who claims to follow continuous improvement culture but no laws are made, no one seems to increase there work.

Can I please let you know the most financial crime in UK are done by British people? (see the stats) Does that mean all Britishers are fraudster? No, same way don’t make comments on Indians as a whole. The Richest Man in UK is an Indian, Biggest industrial employer is an Indian firms, majority of foreign origin Doctors (see NHS), Engineers, Scientist are Indians.

I have seen this passive racism in UK that people for some reason are not able to fully accept people from other country. UK once ruled the world and treated the world in the most inhumanly way but things have changed. World is now globalized. If you are born in UK or India or Afghanistan is a matter of chance and it wont make you good or bad person.
Ultimately, humans can be happy if they learn too accept all humans as Humans.(and not Black,white,asian bularian etc)

January 21, 2013 at 12:02 pm
(353) Amina says:

This happened to me and thankfully I smelt something fishy before it was too late. I started getting suspicious because I was wondering why my computer would be sending error messages to windows without me sending them. I’m quite computer smart and I live with someone who works in IT- I think someone would have noticed if something went wrong. The heavy accent was annoying enough but the rushed impatient tone really irritated me and I realised Microsoft wouldn’t get somebody like that to help someone what a complex IT problem. And why would I need to do a screen share so they can fix my computer problems- I’m sure Microsoft can get inside of their own products themselves. It’s scary how they knew the code in my computer though… And my house number…

January 21, 2013 at 8:36 pm
(354) Shahed says:

It happen to me yesterday. One lady called and after few minutes I hang up. They called again at 9:00PM and request for have a look. I was(!!!) registered and they are getting alert for affected. I thought lets see how much they can go. Told them i am using Ubuntu so the message should not come. In reply they said they are getting for few days. lol What a joke
They asked me to go to cmd prompt (with all details how to go and type) and execute assoc. At the end they said the 3rd from last number serial they have which verify their authentication. I was surprised but I was googling and realized it was same for all PC as its related to Zip file. So they ask me open task manager to and show a process which is not required (csrss) . I was about to fall to their scam but luckily saved when they asked me to go to Ammyy.com and download that. I realized they will gain remote access to my PC and I hang up.
I was worried how they have my house number and name!!!

January 22, 2013 at 10:13 am
(355) MH says:

Just had the same call, knew it was a scam straight off. Pretended to follow the instructions and because ‘I couldn’t do what she was asking’ she said she’d renew my warranty for £120. This meant that nothing would happen to my computer. I gave her fake details and told her my email address was f*ckoff@hotmail.com. She became very angry and started swearing at me and had the audacity to say I was wasting her time, hahaha. She just rang back to call me a bloody bastard.

A good days work done!

January 22, 2013 at 9:32 pm
(356) Barb Widman says:

I received the call earlier today. Very difficult understanding the man, as he had the same thick accent as others have said. He told me he was calling from Windows Service Center in Brooklyn, NY, and my IP address had been sending fraudulent information. I followed his directions (windows button + R and entered eventvmv) this showed me numerous errors, which he said were fatal and needed to be fixed right away. He told me to put in the http://www.ammyy.com, which I did, took me to a website which would allow me to agree to give them access to my computer. I told him I wasn’t too comfortable with that. He became upset, I told him I needed to call my virus company, he told me it wasn’t a virus, it was my IP address. I asked several times for a phone number so I could call him back after I talked to my IT guy at work…as he became upset, I became suspicious. Any reputable company would have been happy to give me contact information. He said he couldn’t give me a number, because he had techs sitting there waiting to help me now…I said whatever and hung up. I’m glad I did not allow access and my gut told me I was right to question.

January 22, 2013 at 9:48 pm
(357) will says:

My Mother-in-law was caught with this scam a few days ago.
They gave the company name as UTH (urgentechelp.com).
The letterhead from the invoice (yeah, they tricked her into giving them her credit card) said Maven InfoTech Ltd.

They listed phone numbers as
India: +91 33 3261 7200 (and 7201)
US: +1 (510) 962-4561
UK +44 203 026 2091
AUS: +61 25 809 7073

They had her sign the invoice and then remotely controlled her scanner to scan it. We reported it the the FTC, but I don’t see anything being done. We need some hackers to take these guys down!

January 23, 2013 at 6:03 am
(358) AMY SULLIVAN says:

HI THESE PEOPLE ARE STILL AROUND BUT NOW THEY ARE SAYING THAT THEY WANT TO REFUND ANY PAYMENTS AND NEED TO ACCESS THE COMPUTER FOR THE REFUND FORM TO BE COMPLETED BY THE USER AND WHEN ASKED THE BANKERS DETAILS THEY SAY IT’S A MICROSOFT WINDOWS BANK IN LONDON I ASKED FOR THE BANKS PHONE NUMBER WHICH WHEN TRIED IS NOT AVAILABLE
DON’T BE FOOLED AS THEY ARE VERY INSISTENT AND I HAVE ALREADY THIS YEAR HAD THEM ON THE PHONE AT LEAST 6 TIMES

January 23, 2013 at 10:29 am
(359) Bob says:

I have had a number of calls from a 131 area code. Usually they hang up butt this time they answered. First an Indian man then an Indian woman. They were calling from California USA. I kept asking which city in California, since I am from there, and finally got the answer Salt Lake City!
The number that called me was 131 5-570-9940. I was not about to let them into my computer. The call probably came from India in the Utter Pradesh area.

January 25, 2013 at 12:59 pm
(360) Brittany says:

I just got a call from a man with a strong Indian accent on my phone it said Unknown I ask him where he was calling from he said California I answered and he started telling me that my computer had a virus and that if I didn’t fix it my computer would crash in 24 hours so he told me to press the windows key and R at the same time and type in certain Letters then I started telling him I couldn’t Hardley hear him I knew something was up so then he hung up the phone . So Be aware if anyone calls you saying you have a virus on your computer it’s a scam!!!!

January 25, 2013 at 5:23 pm
(361) Ken says:

I fell for the Scam on the 21st of January. Early Cold call from “Windows Support” . “Sylvester Smith” hit me around 8am.. I work Swing shift so It woke me up. In my groggy state I took the bait wholesale. Same stuff, “Your Computer is sending Trojans every time you start it.” Showed me the B.S. errors and warnings… was able to show me a line in the code that said “23000 items, Firewall has Crashed” !!!! Gave him CC info and “Technician 3″ did what looked like very rudimenary scans and installed CCleaner.. Ok, he did something I thought. They made a big deal about not charging my card until I was completely happy. So as soon as I hung up I ran to work and Cancelled that card and had a new one sent… Changed all my CC passwords accessible by computer. This was MAVEN INFOTECH OPERATING AS UTH (URGENTTECHELP) Now, they’ve tried calling me 4 times today on both my cell and home phone. Ran Malwarebytes anti-malware after I used Microsoft’s anti malware(removed the Ammyy link) Computer appears to be clean now, but HOW DEEP DO THE TRY TO SCREW YOU? Should I worry about Identity theft too? Or is it just for the Visa payment and “SCAREWARE”…?? Unfortunately I only googled Maven and UTH, The Ammyy scam didn’t pop up on them.

I am going to forward this page to those a-holes (amongst others) so maybe they will stop calling. Ken

January 27, 2013 at 12:13 am
(362) Michelle says:

I got the call this week, too. Same heavy accent. Told him I wouldn’t sign on to my computer as he directed, asked him where he was calling from and he got really nasty. Told me he had all my information and that microsoft sends his company a report. When I refused to sign on the computer he hung up.

January 28, 2013 at 12:42 pm
(363) stephanie says:

Thank you for this comment site. I had a problem with my facebook account and tried to call customer service to fix it. They took my number and said the tech service would call me. I got a phone call and they asked me to download AMMYY and i began to but I googled it and saw the comments here and told the person no thanks and never-mind.

January 29, 2013 at 6:48 pm
(364) Chuck says:

I just had the same call. I played along for a little while but then I told him I wasn’t going to do what he told me. I told him I was an investigator and that I was tracing the call. He hung up. I got the number on caller I.D.. 1-630-859-9404. When I called the number it said that it was just disconnected or removed.

January 29, 2013 at 6:50 pm
(365) P Teago says:

E White Brilliant I did exactly the same as yourself. I have worked in IT and for microsoft as well,so ammused me for a good half an hour before telling him I work for Microsoft, and low and behold suddenly became VERY abusive. Is serious if you dont know but very funny if you do.

January 30, 2013 at 2:30 am
(366) Arnie says:

We’ve been called maybe 5-6 times. They must have a factory full of IT sweat-shoppers working away for it to be so widespread.

If you’re going to string them along for a bit of fun it’s good to do it with these things in mind…
1. Do it for as long as possible or at least for as long as it’s fun for you. Taking a long time wastes their time – so they’re not scamming anyone else.

2. Act like a complete novice with a computer. Pretend the laptop ran out of batteries and you have to find the cable to restart. Say you have to go and get the kids in for dinner and come back in 10 mins… pretend you opened a file instead of the browser stuff like that. It makes them tear their hair out in frustration.

3. Try to leave them with the impression that they almost had you but didn’t. Maybe your ‘IT husband’ has just got home, or pretend to get frustrated yourself and smash your laptop on the floor. Maybe pretend to ring up a friend who says that they will fix your computer for you… We want them to believe it’s futile to do these scams.

Scam the scammers!

January 31, 2013 at 1:45 am
(367) SlyoNe says:

Yup just had the call,

I grabbed the phone off my flatty and asked what his address was so i could send him an envelope full of money. I then offered my credit card details & finally after he no longer knew what to say, I asked to speak to someone who spoke better english… He was offended and hung up… bloody punjabbs

February 1, 2013 at 11:54 am
(368) Phil says:

Hi there – just had an Indian sounding woman calling from ‘Windows Technical Centre’ saying there were loads of error messages being sent to them and getting me to run eventvwr – I made it clear to her that I was suspicious and acted dumb like sorry how do you spell ‘event’
My first thought was that it was a phone hacking scam as I’d been on the phone for 13 minutes.
She told me she was calling from 02071939839 which didn’t sound kosher and I’ve googled it and the situation to find out it WAS a scam – no real surprise as Windows wouldn’t call unsolicited.
She was repeatedly trying to ring me again about 5 times so clearly thought she’d hooked me
Lesson learned here – had she asked me to download or go to any website, there is no way I would have downloaded but its always the element of surprise that is a risk!!
Thought I’d post this to warn others!!!

February 1, 2013 at 12:11 pm
(369) Phil says:

Yep woman rang me about an hour ago – smelt it was a scam and even said I was suspicious.
Asked her what she wanted me to do and played dumb.
It was only when she hung up after 13 minutes that I thought it was a phone scam (where they charge you even though you’ve been called)
She rang about 6 times and I didn’t answer and then googled it to find out it was a scam – I reckon that I could have easily beaten the 47 minute mark if I’d gone through all of the steps and only got as far as entering ‘eventvwr’
Opportunity missed

February 2, 2013 at 10:50 am
(370) clare says:

Slight variation on the scam, I’ve just had someone ring me from ‘ technical support’ to tell me that my broadband was running slow. I said no it’s not, he said well it’s showing errors here and to type goo.glezft (something like that) into by web browser. I said no and hung up, I then rang my broadband provider who confirmed it to be a hoax to hack my account.

Another scam I’ve had, a phone call to say that I’m entitled to £4k PPI claim but I would need to pay £460 by cash or card first, yeah right.

I just feel bad for all the people they are conning, most probably the most vulnerable too.

February 2, 2013 at 8:47 pm
(371) Witheld says:

I spoke to one today and was able to get him to accept Jesus into his heart as his lord and Savior. He literally repeated after me, “Lord, forgive me for my sins. I accept you as my Lord and Savior.” I then told him that he needed to repeat my actions to the next person he spoke to and then hung up on him >.<

February 3, 2013 at 1:41 am
(372) Una says:

I have received several calls from different Indian women – they all sound the same with different names – Michele, Rosie, etc. Last year in July I was “caught” with Opticon scam and paid out $294 to them. At the end of last year i received a call from them saying that Opticon had now changed hands and that they wanted to refund my money. They said to go into AMMYY.com. I did this and filled out the forms – but then they had a Western Union paper on the computer and said to fill in the details there. I smelt a rat when it said “what is your Visa limit?” My husband had a genuine WU Form on his desk and I checked it out and there was no call for a Visa number (which unfortunately I had given them – caught again!!) nor any other personal details. They told me to contact my Bank and tell them to activate the WU form and then I would receive $294.00 I did contact my Bank asking them to cancel my Visa and explained the above to them – which they did immediately. A week later I received a call from my Bank telling me that someone (they gave the firm name but I forget what it was) and was claiming $489 to be paid. I assured them that I had not made any transactions since cancelling my Visa (how could I?) so they cancelled that amount out.
I have since received my new Visa. They phone me every day and tell me how genuine the transaction is – sometimes twice a day – but I have adamantly refused to listen to them and put the phone down. I found out that their address is in Bangladeish!

February 6, 2013 at 6:43 am
(373) alan keates says:

Just had the call from NANCY with an asian accent, wanted me to press the windows key after telling me my computer was downloading stuff making it run slow, as I have no intention of pressing any keys when told to by a person cold calling I told her what I thought of her and to go away.
Strangly my computer had come up with a conflict error this morning, ran a malaware scan which was clear.

1471 revealed her call to be from

01865880010

February 7, 2013 at 6:59 am
(374) Andy M says:

Just got a call from someone claiming to be from Microsoft, he had a thick indian accent, sounded like we were on a bad line as he could hardly hear me. at first i took it as a joke but then decided to check it out, the guy then put me through to a supervisor and asked me to type some “downloaddownloaddownload” thing into the run box, I’m not really a computer person so i told him to phone back later when someone else comes home, so left me his number which was 44141 4161080? I searched it online and it came to Urmia, Iran. Just wondering if this is the same sort of thing you guys got? thanks

February 8, 2013 at 11:30 am
(375) Yorick says:

I just got a call from a woman with indian accent claiming to be from microsoft. I’m a 17 year old boy, falling for this stupid scam.
I did download ammyy and give her my ID, and she controlled my computer.
She typed a text document with the prices of the security program I should buy.
I did not buy it or anything, and she will call back later. Already explained to my mother that this is a scam, no we will not buy a thing.
But I did gave her my ID, which gave her the opportunity to control my computer. Does this affect anything?
Please tell me I did not get in trouble?

February 9, 2013 at 7:46 am
(376) Atto 80 says:

Ha, just had them on the line for over 28 minutes. Heard it all before but strung them along. Actually typed in Aammyy scam while they where on the phone. They kept asking me what I could see now, ‘id’, so I told them the number of a facebook picture id (which was also inaccurate). I even told them so you are looking for remote access to my computer. They said yeah but we are just going to fix the errors and not touch any personal files etc. They are obviously looking for your URL.
Anyway after about 25 minutes I landed on this page while I let them waffle on. I read through the introduction and some of the comments and when I was again asked what I see on my screen, the man said ‘Are you wasting my time’, I laughed and said, yeah thats exactly what it said you would say on here (this site). Strangely they hung up at that point!
Phone number 01234567890 (bit of a give away as well)

February 9, 2013 at 9:10 am
(377) Jonna says:

I have a friend who only friended me to play games on Facebook. He has spoke with me several times and recently asked me to help him with a particular level on a game. I opened up another tab to check the name of what he was asking me to download. aammyy….yup, it took a second to figure out this guy and this download was a scam/virus or perhaps both. I told him I couldn’t download this because too many problems associated with it. No comment back from him. End of conversation. Thanks for the info!

February 18, 2013 at 8:24 pm
(378) Patty Hill says:

I got called earlier today exactly as described by earlier posters so it’s still going on. The fact that he knew the license number of my MS software gave me pause, is it the same for everyone? He also took me to the adminsitrative events screen to demonstrate that I had systems problems. He also took me to the “showmypc” website and isntructed me to download some software My husband had googled AMMYY on our other computer while I talked to the guy so once I so I hung up at that point.
I found the following alert on the AMMYY website.
!!! If you receive a phone call claiming to be from ‘Microsoft’ or someone claiming to work on their behalf, telling you that you have a virus on your computer or some errors which they will help you to fix via Ammyy Admin, it is definitely a scam.

There also might be phone calls from people presenting themselves as internet service provider technicians or any other tech support specialists.

February 19, 2013 at 11:01 am
(379) Bobbi says:

If you let them in to your computer via remote access, you have more than likely been infected with their malicious software. Mine appeared as AA_V3.exe file. Run your security and disinfect any files. Once all threats are removed, start damage control. Call your bank if you do banking online. If you have used your credit card online, call them and get it replaced. Reset all of your passwords. Once they have gotten into your computer remotely, they have all of the info you have stored there. Good luck.

February 21, 2013 at 1:13 pm
(380) Josh W-J says:

S**T. I think I’ve just downloaded AMMYY from a cold call saying he was from the windows tech support. after I had gone through what he said he showed me my errors and warnings of which there were thousands which was very believable because I have got a lot of problems with my computer. Anyway. After that he sent me to the AMMYY website and made me press download the moment after I pressed it I knew I shouldn’t have he then had control of my computer. And told me (this man, a clearly Indian gentleman) was called Harry Parker. Anyway PLEASE HELP!

February 21, 2013 at 4:53 pm
(381) Genita says:

The past 2 days I have getting calls from the jerks and now they are telling me that I am owed a $149.00 rebate I supposedly bought last fall from them The same thing go to my computer and type in www. ammyy.com I played along with them for about 19 minutes I then called Microsoft help line and they gave me a case number. and told me to call themwhen the scammers called a gain They said that Microsoft does not make calls like that. Then Microsoft tried to sell me software to block this I didn’t buy their software either I have can to the do not call website and put in my phone numbers Also I have filed a report on that site about what happened I told them that if I have money coming back they can mail it to me in a check and I am not going to fill out the form that they want me to to get the refund. Another scam can win one way they will try another way

February 21, 2013 at 9:03 pm
(382) Brian says:

I just had someone call me regarding this type of issue. She said she was from Voya from dell which I couldnt find anything on it. She took me to my event viewer on my computer and said do you see any errors or warnings. She said she can help me fix the information and just go to http://www.teamviewer.com and log into my computer. I called my ISP to verify that everything was working fine and made her wait on the phone. She was getting very impatient as I told her that my computer just froze so she would have to wait. She waited over 15 minutes on the line as i told her that my computer is old and it takes time to boot up. In the meantime, she would just keep asking what is the ID. Verified on my ISP side, and told her the a fake ID and halfway through the fake ID, i hung up on her. She then tried to call me back 6 times in a row.

Her phone number is 800-450-5000 and when I tried to call this number, it said it is not in service.

I hope we capture these ppl. Thanks.

February 25, 2013 at 9:03 am
(383) kev says:

ive just had 1hr worth of mess-4 people phoned all saying op/supervisor/then manager/then area manager/
at first i did all unto i got to ammy-then when he asked for the code-in green-i started to become even more concerned-so i checked google-and here i am-so thx to all of u-but why 2yrs later-is this still going
i said as others had–i was with the police internet fraud department–and we knew where he was-he said-could i tell him-where he was–i said Y
if he dint know where he was working how did he get there-he sounded confused-and hung up
mins later the last caller-i said same-this time i said we had reported it to his local police-and there be round soon-at that time hung up again–been
20 mins now–no call back
ps im in uk-tried 1471-and no number-ie witheld

February 25, 2013 at 9:17 am
(384) pamela center says:

we fell for scam — which was caught by our bank — and not put through our account — they still call EVERY DAY– how can we get them to not call — NOTHING said to them makes them to not call.

February 26, 2013 at 9:01 pm
(385) Tiffany says:

Hi, I fell for it halfway through. I let him perform a run/scan on my computer until I got suspicious. The “special” scan that he provided was done when I realized it was a scam. Will any damage be done to my computer? I ran a scan with my anti virus and I’m not sure what else I can do. Please help me!

February 28, 2013 at 6:20 am
(386) Rachel says:

I’ve just had a phone call but I’d heard about it before, told her there wasn’t a problem with my computer and hung up. The trouble is I’d had no connection all morning after a phone call which hung up on me earlier. Could they have been testing the line, somehow tampered with my connection and then rang back to ‘solve’ it for me?? Since I hung up on them my connection has returned to full speed. Seems a bit coincidental to me……

February 28, 2013 at 12:14 pm
(387) PBell says:

I received a call from someone with a deep accent, saying that he represents a partner company of Microsoft and Dell Computers. I was suspicious because although he said he saw a lot of errors being reported from my computer, he did not know what version of Windows I had. He directed me to run “eventvwr” and pointed out all the errors listed. He then directed me to the http://www.ammyy.com website. When I saw the button to “start using ammyy” I suspicions were confirmed. I told him that I did not want to proceed further, and that I was leery of downloading something onto my system from a sight that is not Microsoft. While we went back and forth, he was explaining who he is and how he is trying to help me, while I proceeded to do a little research on the spot. That’s when I found this site warning against the ammyy scam. I informed him of what I found and told him I did not wish to proceed any further. He left his name and number (Shane Miller 1-800-878-2302) in case I would like his help in the future. Thank you about.com for the warning!

March 1, 2013 at 1:58 pm
(388) Chris C says:

Got the same call last night under the company name of Team Defender, representing MSoft. Guy called back 3 times after I hung up. Threatened with police he finally went away.

March 1, 2013 at 4:37 pm
(389) Tony says:

I got caught. Being a older person and thinking the call was genuine i parted with $407.00 (USdollars) for them to clean my desk top computer. When i discovered it was a scam i cancelled my credit card to deny them access and then had the computer professionally restored at my local computer shop, another $75.00. They have called back several times saying the program they installed is not compatible and they would like to refund my money. All they need is my credit card and bank account details to organise a direct debit and access to my computer to uninstall the non compatible program. What i told him to do after his last call was worth every cent of the money i am never going to see again.

March 2, 2013 at 11:51 am
(390) 2kidsmom says:

They have called me 4 times this morning. The first 3 calls were from NELNET 402-875-9195. After I hung up on them and would not answer, they then switched to Private Name, Private Number. I, of course did not do what they asked and told them to quit calling me. Very obnoxious Indian man.

March 4, 2013 at 10:22 pm
(391) Rae says:

My situation must be different as I originally had my wireless hacked. All 5 computers accessed & pretty much taken over. I found w here they had files insidemy modem & then ymy new computer with the newer OS. The apparently had already hacked into our system before I brought the new one home. But the immediately accessed it as soon as I set it up. On 5 months of owning it, I haven’t really been able to use it. Ownership & administrator have been taken from me & permissions water set to NOT allow me to access my C drive. How do I get back in it? He has locked me out of being able to restore to an older time or to take back to factory setting. I have paid IT guys to fix it but he is right back and nobody seems to wanna help me. My wireless provider basically told me it was my problem, any suggestions?click on it a nothing happens I have shut off my internet service, l couldn’t use it anyway, so I would just like my computer to work for me.

March 5, 2013 at 6:08 am
(392) MICK SYMES says:

GOT A CALL THIS MORNING KEPT THEM ON THE PHONE FOR 40 MINS AND THEN THEY WOULD NOT HANG UP KEPT MY LINE OPEN FOR ANOTHER 10 MINUTES.

March 6, 2013 at 3:24 pm
(393) Dronda Gardner says:

He couldn’t even pronounce North Carolina!! And after watching You Tube video of another being scammed I know it is the SAME guy and think he may be the ONLY guy.

March 6, 2013 at 8:57 pm
(394) Alby says:

Yes the scam is still on-going. Got the phone call yesterday. They’ve modified the approach claiming to be from “Windows” (not Microsoft) and claiming there are hundreds of error messages coming from your computer to “Windows”. They offer to install a system that will correct the problem free of charge and direct you to the run screen. Because the guy on the phone sounded like one of the IT help-desk folks at our firm, I actually began to typing in the first two letters “EV”, then thinking this was on odd way to install a fix that he could install without my help, I asked for the Company name. Anyone from the IT help-desk would have instantly responded with the right answer. When he had to put the phone down for a minute, I realized my error and hung up. No damage done, but they’re still in business, just using a new site. installationv

March 7, 2013 at 3:05 pm
(395) Andy says:

Well, it’s 3/7/2013, and apparently this scam isstill alive and well. I received a call today from a guy who was obviously Indian. He told me that he was from “Windows” and that they had detected that my computer was transmitting and receiving viruses over the internet.

I am an IT guy for many, many years. I thought I would have some fun and act like I was a gullible computer novice.

He directed me to open Event Viewer and click on Applications. Then scroll through some of the messages. From my responses, he told me that my computer was infected and that he was going to transfer me to a “Technical Specialist” for resolution.

By now, I took up about 15 or 20 minutes of his time making him repeat himself during his walk through and feigning that I had messed up and had to start over.

Before he could transfer me, I asked him to again tell me who he worked for. He told me “Windows” again. To that, I laughed out loud and yelled into the phone the he was full of f*-ing sh*t, and if he called here again I was going to report him to the U.S. Atty. General.

March 8, 2013 at 3:57 pm
(396) Millicent says:

I got a call twice today from the Indy idiots on my home phone and each time I told them “NO”. The last guy had the nerve to tell me “I don’t want to hear no!” I told him off and hung up on him. I know they are introducing themselves as calling from “Cyber”-something and claiming they are calling from Microsoft Technical Support regarding Windows 8. I wonder if Microsoft knows?

March 12, 2013 at 9:35 pm
(397) Sylba says:

I got a call from someone who said they were from Microsoft and that my computer was doing something or other..I never did understand the broken english they spoke. i was busy, and did not do what they asked. Then My son sent me this information about the scams..thanks for letting us know and avoid disaster.

March 13, 2013 at 5:44 am
(398) Evelyn says:

Everyday I come home and some indian people ring me all the time offering refund for some software and tell me the government is refunding us our money back cause the company we bought the software from to assist you when you have computer problems is no longer available. I did buy some software over the phone 2 years ago and then she told me to get on computer, got a bit worried and told them No, don’t want to get on computer cause there are too many scams. When i told them what company is it they work for, she tells me Western Union rebate? and that the government is giving us the refund, told her to send me cheque, but they insist you get on computer to fill out some damn form. Went through half the way and then told them No, don’t want to continue, they get angry. But they ring every night. Sick of it, they hate No for an answer. Also get the indian people ringing me about virus or my computer get on line we will fix it?? did that before. Mind you a couple of years ago i signed up and found them pretty good, but they took over the computer and were always available. So I don’t know if that was a scam. The company name of that one was Virtual PC. So that is why i thought this call for refund was genuine, but didnt want to risk it. Wish they stop ringing me. Driving me nuts!!

March 13, 2013 at 5:44 am
(399) Evelyn says:

Everyday I come home and some indian people ring me all the time offering refund for some software and tell me the government is refunding us our money back cause the company we bought the software from to assist you when you have computer problems is no longer available. I did buy some software over the phone 2 years ago and then she told me to get on computer, got a bit worried and told them No, don’t want to get on computer cause there are too many scams. When i told them what company is it they work for, she tells me Western Union rebate? and that the government is giving us th

March 14, 2013 at 1:44 pm
(400) bat says:

A variation of the fraud is for the scammers to set up PC support websites and wait for people to call them before pulling the remote access scam. I was having issues w/ my e-mail and called a shady shop – the shop represented themselves as Microsoft and did the usual (gain remote access, run netsats.exe, run event viewer, tell customer they have a trojan and bill for repair). Be wary of PC Update Support – 855-280-0768. Unfortunately I called them and let them have remote access. They asked for payment via a check – suggesting that they are interested in placing trojans and committing identity fraud. Scary

March 16, 2013 at 3:48 pm
(401) Becky Cook says:

Just got off the phone (about 5 times) with someone trying to convince me about the error logs Microsoft keeps receiving from my computer. Since I had some problems a few years ago and had to have tech support remotely access my computer, I fell for it, but turned off the computer before any financial information was exchanged. When I informed the gentleman that I had shut down my computer, he informed me that I would never get it to reboot. After I hung up, he called BACK! 4 more times! The last time I answered the phone “—— County Sherriff’s office, can I help you? “……..utter silence………

March 19, 2013 at 2:14 am
(402) Chris says:

Just got call 4 call from these Ammyy people’s saying my computer is send error information and my antivirus software has expired when I have already checked it has just been renewed such a scam not funny

March 19, 2013 at 9:02 am
(403) Cliff. says:

I have had several of these phone calls. I do not have time to talk to these people so now I just say that I do not have a computer….. and they hang up. Job done!

March 19, 2013 at 1:02 pm
(404) Beverly says:

Thank you guys for posting this article saved me from making an error in judgement… So bad that people want to poach upon other people.

March 20, 2013 at 1:04 pm
(405) Chase says:

I got this phone call today also. When they said they are getting a alot of errors sent to them from my computer, I said are you sure about that? And he said what do you mean. I said I don’t own a computer. He said oh a laptop then. I said nope don’t own one of those either. He said well we are getting the errors. I asked how that was possible. He went into some spiel about a hacker. I said oh well I guess you better call him. He said but the only contact info I have here is yours. I asked how he got it. He said from our records. I said bs no way he got the new number on my phone in under 24hrs of having it. As he called my desk phone and I started a new job today. So he asked my name. I said it should be on your records right you tell me what you have there. He said thats confidential. I said but its my information and thats confidential to me lol. Maybe I need to change some of my info I said. He said oh OK! So he “reads me off” some bs name and info along with my desk number. I said huh well thats about right but you need a different number. He said oh OK! again. I gave him the number he called me from LOL! He didn’t realize it at all! He changed my number to his. Afterwards I said bye and call again if you get any more “errors”. LOL!

March 21, 2013 at 2:43 pm
(406) Bosse Lundberg says:

I’ve had call from them and managed to keep them busy for 62 minutes last Monday and 59 minutes today, thus beating my last record of 34 minutes. Each and every minute recorded and saved as an mp3. Funny. Hope the’ll call again. Don’t seem very professional since they call again within a few days. A tip for everyone: be a fool and make thinks go hard for them, misunderstand, make wrong moves, utter non-existing words and finally tell them that you are not allowed to download a program. Safety settings you are not authoirized to change. Keep them busy!

March 23, 2013 at 3:37 am
(407) Stephanie says:

A woman had phoned me yesterday from the Tell technical division, which my country doesn’t have. I had checked some of the computer info that she had told me to as it sounded legit.

I started to be suspicious when she kept on insisting that my anti-virus, which was the latest version, wouldn’t be good enough to protect my computer. She sounded dubious when I told her that my computer is only half a year old.

Realizing that she’s a scammer, I didn’t type it the command me told me to and kept pretending that I couldn’t understand her thick accent. She then pretended that she had a poor line and hung up.

She phoned again this morning and before she could explain in detail, I told her that I don’t have a computer and hung up.

April 1, 2013 at 3:14 pm
(408) coRRosive says:

Same thing with me. The guy just called me. Thick indian accent practically yelling into the phone. I was sceptical but went along with it until he told me to type in the website, then I googled it like the others here and hung up on him.

I’m dumb.

April 3, 2013 at 9:36 am
(409) francie menagh says:

Had a call from an Eastern gentleman who kindly offered to help clean up my pc which had serious problems which he could see. I actually WAS having problems with my wireless connection so I can see where others might get sucked in. I played along for a while, until after he asked if I made online payments. I then volunteered to switch my laptop to a wired connection to help with the diagnosis because of the wireless connection problems. I said he should phone back in 15 minutes which allowed me to do some detective work. I didn’t need to go far because it was all documented in google. When he phoned back I challenged him about being a scammer and he asked “how do you know that”. Sure I said, I’ll just tell you and help improve your scam, go way and don’t call me back. Cheekily I had another call about 4 hours later from another of them and I told her that I had spoken to her colleague and accused them of being a bunch of scammers. She just laughed and hung up,

April 3, 2013 at 6:58 pm
(410) chris says:

i have fell for it . what do i need to do cant .lolanyone know please

April 3, 2013 at 11:39 pm
(411) Ahmed says:

This F..ing indians gave his number 209-418-7344

April 4, 2013 at 4:24 am
(412) Peter Harris says:

Just had the same sort of call they talked me through to show me the errors then wanted my id and ip numbers they gave me an address of 14 hanover street london W1S1YH but would not reveal the telephone number the post code which googles to lots of little companies my 1471 revealed a witheld number
These A***holes need stopping

April 4, 2013 at 7:35 am
(413) Bob says:

I live in Switzerland and get about two of these calls each month. The number shown on my phone is either a string of zeroes or a one, followed by same. It’s always a brief call – they ask me if they’re speaking to (gives my name) in an Indian accent, whereupon I say, “Yes, and you can f*** off!”, then hang up. To be able to say that, and really mean it is, I think, very therapeutic. I just had a call about 10 minutes ago, which is how I came across this site.

April 8, 2013 at 6:17 am
(414) Yaseen says:

My mom inlaw received a call on the 6th Of April. Luckily i was around to do a quick search.F idiots! How do we stop this?

Cape Town, South Africa

April 11, 2013 at 6:40 am
(415) Adrienne says:

I was called this morning with the same scammer speaking in an indian accent. he said he was speaking from Clearwater Florida but when I asked him what the weather was like (it would have been nighttime there) he did not know and neither did he know what time it was there! When I asked for his identity number he said V01142 and when I asked him to prove his authenticity he took me to the Nirvana website before getting me to try Ammyy. Of course Id sussed him by this time and was grateful to see your warnings and comments. When I asked how he felt about ruining peoples businesses and lives he pretended not to understand. This scam is quite persistent and is certainly hard to confront. How can we stop this?!

April 11, 2013 at 1:50 pm
(416) fred libby says:

stupid indians. the guy told me to google ammyy first. more than 10 RED FLAGS SHOWED ON PAGE 1.

April 13, 2013 at 3:35 pm
(417) Mackey says:

I just had a call an hour ago with an Indian “Microsoft Specialist”. Seeing as how it’s Saturday and didn’t have anything to do I figured that speaking to this professional would break the day’s boredom. Fist I knew it was fake when the number was blocked. Secondly, he was way too pushy and from what I know Microsoft doesn’t call unless they are calling you back, suing, or billing. He asked me to go to command prompt and type in assoc to look up a serial code that obviously matched his (not my real windows serial number). He then told me that I would have to connect to Microsoft’s mainframe to fix my computer so that I would be able to access the internet before the virus I have blocks me in a few short days. As he is giving me the website I couldn’t help but laugh a few times which started to piss the guy off. He told me to go to http://www.ammyy.com, which is a remote access site. Obviously I didn’t download the software, but asked him why Microsoft would be using this company’s remote software when you have your own, no response. So just to push buttons a little more I asked for his name and badge number (I don’t know if M. employees have badge’s or not). Well he came back with badge number and a phone number. 91-81-00747095 (the number was disconnected a year or so ago). At this point I couldn’t wait to pounce any longer. I told him that since he works for M. and was calling me in Florida then it would make since he should be calling from the corporate offices in Washington, USA, hahaha. All hell broke loose at that point. He was cursing at me and I was firing back at that point. Did I solve a problem or help to catch them? No, but it added a little excitement to the day and I can add to the 500+ posts before me to warn people to beware of Microsoft calls from India, lol.

April 15, 2013 at 1:21 am
(418) Software engineer says:

OK people. I’m a real software engineer, and it’s time to make sense of all this Ammyy nonsense. YES – Ammyy is a powerful remote-access program. And YES it can be misused, just like a knife in your kitchen. But it has nothing to do with fraud. What is happening is that fraudsters are getting naive people to install Ammyy and allow them to access their systems using it. Stupid people give strangers the keys to their cars, the cars get stolen, and then they blame the keys, the cars, the police and the whole world. Wake up people – you are responsible for your identity and your property. When you let someone walk into your home, don’t blame the company that makes keys.

April 15, 2013 at 1:26 am
(419) Dorothy says:

I just kindly hung up on these scammers. I NEVER trust phone solicitors but I went through with the process until I reached the ammyy webpage and that solidified my assumptions that they were just trying to gain access to my computer through a software. It’s sad that so many people fell for this scam. I hope that there will be some news coverage about this soon! People need to know.

April 15, 2013 at 10:02 am
(420) Colin says:

I only managed to string them along for 28 minutes. The supervisor wanted me to type their web address in the Run window but I said I would do it in IE. I started reading from this website and he hung up on me. They didn’t claim to be from Microsoft this time though – said the company was called PC Reserve.

April 16, 2013 at 6:56 pm
(421) Lenny says:

Call from 858-512-0418.

Caller with a thick Indian accent called saying that my computer was infected and sending out some sort of signals that “proved” my computer was infected.
I have been in tech support for about five years in the past. My system is not infected with anything. But, I felt like seeing where this guy wanted to go with it, if nothing else, to increase their phone bill. So, I played along. The guy let me to Windows computer management window, and into the applications logs. Scroll down and “look at all the errors and warnings”, oh my! (Note, this is perfectly normal)
So he then wants me to go to http://www.ammyy.com and install their software. That software is legitimate software. But, it is software that will allow remote connections to other computers. If I had continued to install the software and follow the callers instructions, he would have been able to connect to my computer, and install viruses, or do whatever he wanted.
So, I tired of it. About 20 minutes had passed, and the kids were ready for dinner. Time to start cutting him down.
“You are trying to put a virus on my system”
“No, I am not doing that”
“Yes you are. I work in tech support. Instead of putting the website address into the address bar, I put it in Google, and I saw all the warnings about this. So, can you give me a single reason why I should not call the police on you?”
Caller hangs up.

April 16, 2013 at 10:03 pm
(422) Prather says:

Okay, so I just got my call at about 9pm. I was told the exact same thing as everyone else, but they added a new “scare tactic”. I was told that my computer was responsible for stealing other peoples banking information, becasue of the virus I have on my computer, which is supposedly being run through a server. I was told that I would be given a chance to fix this, before the FBI were contacted and they needed to take further action. I told them they must have a mistake and the wrong number. I hung up and they called back, saying they needed to transfer me to tech support right away, and they were only trying to help me fix the problem I created with my local banking institutuions. Like some of you on here, I don’t have the patience to play this game, so needless to say, his ears are still burning , from the words I spat at him. My husband just shook his head, and said….they never learn, but I bet they learned today. We both just busted out laughing. I am so grateful to all of these comments from people, it is because of them that we can avoid these scams, and I hope I can help the next person avoid them too.

April 16, 2013 at 10:07 pm
(423) shirleyburns1@bigpond.com says:

I fell for it too. Giving them details to fix my computer and paying with Credit Card. Then 1 week later they rang and said they want to refund my money as they were closing down through lack of funds lol. I believed them and filled in the form again with Credit Card number. Next thing i get a phone call from my bank manager stating someone has tried twice to with draw from my card and it would be a scam. They did not get the other two payments as the bank stopped it. Great. Bank is going to issue me with another card. First time this has been done to me. Beware

April 17, 2013 at 6:27 am
(424) Alannad says:

Hi, I got a similar call. The Indian accent just screamed in a panic down the phone “your computer will go down in a half hour, your computer will go down in a half hour” to which I responded “I do not own a computer” she said “someone in your house has one” I hung up, she called straight back and repeated about my computer going down, I responded “do not call me back. Goodbye” and she did not call back.

Scam artists!

April 18, 2013 at 3:36 pm
(425) Vik says:

These guys have called me at least 3 times.. just so annoying.. shame on such people and I feel pity on those who ended up getting screwed in this scam. Cyberlaws should be there to heavily penalize such companies and individuals.

April 25, 2013 at 4:32 am
(426) Jes Jørgensen says:

lol…they just called me, and when he gave me his webpage, i just Google.dk it strgiht away comming to this page, while he was asking me if i found his page i told him ” sorry on Google i found this page where you are called scammers ” boom the phone was hung up instant

April 27, 2013 at 1:49 pm
(427) Terry says:

Jjust got called by one of these……..! Couldn’t even understand the first guy , ,lol so he transferred me to his ” tech specialist.” I kept asking how he got my number and how he would know anything about my computer. He had a couple of decent answers, but I was very suspicious. Lol, when I got to the ammyy site there was a scam tag on it, ” right there”!!!! While he was still telling me what to do next I clicked on that picture and there it was… telling all about the scam being done on the internet from a bunch of Indian speaking people. I then just told him I didn’t want him to help me with my computer and hung up. He immediately tried to call back, but I didn’t answer. Whew, Thank goodness we have so many warnings about scams out there! Thank everyone who posts and tells us about them!!!!!!!!!!

May 1, 2013 at 11:02 am
(428) Frank DK says:

Just got a Call from a indiansounding man, who said he was from microsoft, and that i had downloaded some harmfull program. he gave me the internet adress http://www.ammyy.com, but i googled it and fund this site. I then hung up. and didn’t answerd next call right after.

it seams they tryed to call me for weeks, but usualy not home at this time. but have been geting phoneanswering messages with people saying hello, like the same way he started the call today.

May 2, 2013 at 9:59 pm
(429) Mike says:

I had a problem with my McAfee, googled McAfee support and thought I was on a McAfee website. On my cell phone, I called 888-399-9656. I stupidly let the person take control of my computer. I thought it was McAfee and not a scam since I had called them. He said it was full of viruses and offered to fix it for a fee. I was suspicious and said to undo control, he started to argue and was a jerk. I unplugged my computer, he got pissed, I hung up. Then a couple hours later, the same Indian accent called my home phone and asked if I was the Microsoft owner, I asked who it was and they hung up. Kind of scary. I changed bank, CC passwords from my Mac. I read through most of these posts but didn’t see any advise about what one should do.

May 6, 2013 at 6:03 pm
(430) Cyndy says:

I’ve received 3 calls from this man w/East Indian accent. Same story as everyone else. Last call I got he told me his name was Michael and he was with MicroSystems Solutions. He also said he could provide me the ID of my computer to know he was legit. I didn’t buy it and told him to quit calling this number. He was still talking away trying to convince me he was legit and there was a problem with my computer when I hung up on him. Any more calls that come to my home as “unavailable” or “private caller” will just have to leave a number. I don’t plan on speaking to anyone who isn’t willing to show me the number they are calling from.

May 7, 2013 at 2:43 am
(431) jpmegane.com says:

__________________________

May 7, 2013 at 7:51 am
(432) Henrik says:

I just got the AMMYY.COM call today, from a guy with a heavy indian accent. I live in Denmark where we do speak english, but it´s not common to get calls in english OR from from India ;-)

I work in IT and I was (almost) instantly aware of the SCAM. But I played my part to find out how they would try to fool me.

After 6-7 minutes I called their bluff and the first guy stopped talking. After af few seconds of silence another guy took my call. He talked almost perfect english and he kept trying to convince me of their genuine intentions to help me ;-) When I told him that he was trying to SCAM me and told him I was going to inform the Danish authorities of this call, then he finally shut up. And then I hung up ;-)

People! I’m sad to write this, but NEVER trust anybody who calls you to help you. It’s a mad world.

May 7, 2013 at 8:34 am
(433) _____ ___ says:

______________________________________________1___________________________________________________________________________________

May 8, 2013 at 6:21 am
(434) Stucki says:

Same here – being on holiday I had time to spend, so I told the first ‘far east English’ caller that I had no access to my computer right now.
At that time they called with a known number, so I could verify the scam at once. Next day they were back – first a call-center, noisy, nearly nothing to understand, then after seemingly accepting (but not ‘understanding’) the problem, the switch to somebody ‘higher up’ with a bit less background noise, who talked me through running the windows event viewer showing ‘errors to be fixed’ (of course there were errors, there always are some), then ‘steered’ me via google to AMMYY and wanted to talk me into installing the oldest version of their remote desktop access program.
At that time I informed him, that ‘suddenly’ my phone battery was low, and so it ‘died’ on the call just before I would have to install to play along :-)
I’m still curious whether they’ll try again ….

Stucki

May 10, 2013 at 6:31 am
(435) anonymous says:

I worked with computer for a living and i got a call from the scammer in Australia today. I usually just hang up on this type of nuisance calls but today I had the urge to play along and see what are they up to. I pretended to be an old man for them to believe I am vulnerable. The thick Indian accent and the loud background noise are a give away that the call is not legitimate. The guy told to me to open up event viewer and count the number of errors. I told me there are too many to be counted. Then he said that’s the proof that my computer is infected and told me to not click on the error message because that will activate the virus. I had to hold back my chuckle. Eventually he asked me to go to ammyy.com and install the program and that’s when I told him I know what he is up to and told him I will report the activity to the authority. He had the gall to tell me to go ahead and they are a legitimate company. I turned on the audio Bible on my ipod and just left it next to the phone. He hung up eventually.

May 12, 2013 at 4:46 pm
(436) Per says:

De ringer også til DANMARK. Under dække af at de ringede fra Mikrosoft for at rette en fejl, som var dækket af Mikrosofts support, ville de have adgang til min computer. De talte engelsk med tydelig indisk accent. Jeg valge at afbryde forbindelsen.

May 15, 2013 at 7:56 am
(437) SoPro says:

These guys are phoning Switzerland at the moment, never heard of this trick before…
The persons calls himself today Jake Watson speaking with heavy Indian accent, claims to call from California.

May 15, 2013 at 2:22 pm
(438) Chelsea says:

Hi, my mom recieved the same phone call from a guy with a thick accent. He was very unprofessional, and got easily irritated when she could not understand what he was saying. Against my advise, she followed his directions when he told her to go to the ammyy site after showing her the “errors” that were on the computer. He was able to access her computer and was moving the cursor and typing things into the google search bar. She made an excuse to get off the phone with him and I told her the phone call was a little fishy. After very little research, I discovered that it was a scam. When the guy called back, I asked him many questions that he just talked around the whole time. I knew this was a scam considering his english vocabulary was very limited and that you can hear many noises in the background. I think this is a great site to inform others about these scam artists. I am sad to know that this has been going on for so long and I hope that other people will find this website as helpful as I did.

May 16, 2013 at 1:14 am
(439) Leslie says:

Yes,I got scammed today cause I’m a stupid idiot and now I don’t know what to do. and no one will even tell me if there’s anything I can do.

May 17, 2013 at 8:46 am
(440) Patricia says:

I was awakened last night by an Indian woman claiming to be from Microsoft and that my computer was being hacked. She said that I had to turn on my computer immediately and she would help me. Half dazed and in a panic, I followed her instructions and bingo- she had remote control of my computer! She showed me how many of the computer’s systems were apparently compromised. I’m a 60 year old woman with limited computer skills and had never heard of this scam. Fortunately I clued in when she wanted me to buy a security shield for $479!! I’m worried now that this scammer has had access to my computer. Has my privacy been compromised?

May 18, 2013 at 8:14 pm
(441) David says:

Just a couple of comments:

The ammyy.com site and software are legitimate, just as are the other three alternative remote control programs on the “Windows PC Support” site.

Most posters refer to Microsoft techs but the call actually comes from “Windows Support” (at least in my case). When asked if the caller is from Microsoft, they say NO.

The best article about this scam is on http://arstechnica.com/tech-policy/2012/10/i-am-calling-you-from-windows-a-tech-support-scammer-dials-ars-technica/ I highly suggest it.

May 20, 2013 at 6:14 pm
(442) Scott says:

Just got the call in Phoenix AZ from New York (607-739-9799). Being computer literate I smelled a rat immediately. I was curious about the scam and decided to have some fun by playing along. The Indian caller “confirmed” it was my computer causing problems by matching my zfsenttotarget string to CLSID\{888DCA60-FC0A-11CF-8F0F-00C04FD7D062}, which is what it is set to for most WIndows machines. When we got to the point of him remotely accessing my machine, I let him know I was just messing with him and ended the call. I hope they try again when I have more time…I’d like to have some more fun.

May 21, 2013 at 11:39 am
(443) Bb says:

I encountered this scam today. I guy with a heavy Indian accent told me he was from Microsoft & my computer had a virus & he could help fix it. I never believed it for one minute but I played along. I never did what he told me to do but I pretended. I kept stringing him along. Then he said I needed to purchase their software. I told him I would give my credit card number & all my info over the phone. He seemed surprised. I couldn’t believe he was falling for it. I made up a fake card number & security code. The last thing I said was the number was 274 KISS MY A** then hung up. HE called me back!!!! He started calling me bad names & an idiot. He even said he wanted to f*** my daughter. I wish I knew the phone # he called from but he blocked the number.

May 21, 2013 at 1:54 pm
(444) Kevin says:

I received a call from a heavy accent guy claiming to be a subsidiary of Google stating that my computer had malware that was sending information throughout the internet. He stated he had my IP address and that he received my phone number information from the ISP. If he knew so much information, I asked if he knew my IP address, ISP provider, or my name (he didn’t).
Being in IT myself, i felt this was a scam, so I tagged along. I went to the only computer that was running (my HTPC) and played along. First, he had me run prefetch (asking him what this was going to do before hitting enter). He stated this was going to bring up a list of infected files. He told me to scan and click any file with 123 in it. Of course I didn’t have any. He then wanted me to go to http://www.ammyy.com. I went ahead and found out there was some remote desktop software he wanted me to install. at that point I stated, “I don’t think so”, and hung up.

May 22, 2013 at 3:41 am
(445) Lee says:

I’m a computer tech & I just got a call from them. I played them along for a good 20 minutes or so before I told them what I really thought of them. It was kind of satisfying.

May 24, 2013 at 4:08 am
(446) MK says:

Thank you to all who have commented. Its a long list so I have skimmed it. Congrats to those who dragged them out – I only manged about 25 mins. Total crap about the type of errors etc, could not explain to me what they were. Said in heavy indian accent he was from Microsoft and later said he wasn’t. Red flags everywhere. Thanks again from New Zealand – yes they call all around the world!

May 24, 2013 at 1:24 pm
(447) Bob Brown says:

Got a call for ammy.com to press buttons on my keyboard about an ‘hour ago. he didn’t like my random pressing as he couldn’t see anything coming up – so asked my to type in his url ( which he gave me)
at the top of the page. I used the NHS one so he switched off. His phone number got from 1471 was 0170 234 3833 (which on dialing
“is not recognized”

May 25, 2013 at 3:26 pm
(448) mary spilios says:

I fell for the scam, he got 2 credit card #’s he said didn’t go thru and I would need to wire the money via Western Union $200.. The name on the transfer was Athar Anwr aka Rex or Roger Williams for the company secure.logmeinrescue.com. I filed complaints, the company said never buy thru a foreign seller, to go to Best Buy or other. Then he said I needed to send another to send another $150 for a phone and when I said no he threatened to mess up my computer so I wouldn’t be able to use it. I had to cancel all cards, put a freeze on file, a real mess. I was screaming at him and finally hung up. Yesterday another caller ,ID PAYHONE ..last time he managed to use the number of a friend of mine, they have all kind of tricks. He asked for my credit card # and I told him I had canceled them and was waiting for a new one in 7 to 10 days. He then said to go to Western Union. I told him I was just out of the hospital and unable…said ask a neighbor, he wanted it done right away. He then asked for the name of my bank and I wouldn’t give it, but he keep after me all kinds of reasons why he needed it for the record so I gave him a name of a bank I have no business with. He said he was going to call back next week. I won’t be answering the phone if I don’t know who it is.

4

May 25, 2013 at 3:32 pm
(449) mary spilios says:

I fell for the scam, he got 2 credit card #’s he said didn’t go thru and I would need to wire the money via Western Union $200.. The name on the transfer was Athar Anwr aka Rex or Roger Williams for the company secure.logmeinrescue.com. I filed complaints, the company said never buy thru a foreign seller, to go to Best Buy or other. Then he said I needed to send another to send another $150 for a phone and when I said no he threatened to mess up my computer so I wouldn’t be able to use it. I had to cancel all cards, put a freeze on file, a real mess. I was screaming at him and finally hung up. Yesterday another caller ,ID PAYHONE ..last time he managed to use the number of a friend of mine, they have all kind of tricks. He asked for my credit card # and I told him I had canceled them and was waiting for a new one in 7 to 10 days. He then said to go to Western Union. I told him I was just out of the hospital and unable…said ask a neighbor, he wanted it done right away. He then asked for the name of my bank and I wouldn’t give it, but he keep after me all kinds of reasons why he needed it for the record so I gave him a name of a bank I have no business with. He said he was going to call back next week. I won’t be answering the phone if I don’t know who it is.
This guy is from Rawalpindi , Pakistan..he might work for Telcor

4

May 27, 2013 at 9:59 pm
(450) Dan says:

I received a long distance call today at home from a # starting with area code 512. Being in front of my computer, I goggled 512 right away and it came up with an area code in Texas.
Me: “Safe Browsing Inc, my name is Allan, how can I help you?” Needless to say that there is no Safe Browsing Inc.
Him, with a heavy Indian accent: “Hello Sir, I am calling about your Windows computer”
Me: “Sir, do you have a problem with your computer?
Him: “No Sir! I am calling about your computer. Do you have a Windows computer?”
Me: “We have quite a few around, yes. Do you need help with your computer?
Him: “No sir, you have an infection Sir”
Me, very quickly” No, I don’t; I had a cold two weeks ago, but now I am fine”
Him, clearly frustrated: “SIR! Your computer has an infection”
Me, very surprised: “How would you know that?”
Him, very confident: “Because, Sir, when your computer has an infection it flashes over the Internet and we can see”.
Me, very businesslike: “Sir, our company, Safe Browsing Inc, is helping thousands of people who have security issues with their computers. I can assure you that we have state of the art firewalls and security software. There is no way my computer is infected…Hold on a second, as a matter of fact, I can trace your call right now…you’re calling using VOIP, spoofing a caller ID for a number with area code in Texas…Just give me second to trace your IP address; yes, you are not calling from continental US… you are calling from South Asia, let me see India?
He hanged up :-(

May 28, 2013 at 12:47 pm
(451) William says:

I just got one of these calls… It’s the second time they called me like this. I went along abit, but when they got me online and were trying to send me to a website after they said this would all be offline, I got suspicious and searched the Ammy program. It led me here and to others sites saying how much of a scam it was.

It was the same thickly accented Indian person, but the call said it was coming out of Florida. They didn’t say it was a virus check, they said all these error messages were slowing the computer down and dragging on my performance. They went out of thier way to assure me, infact, that this was not a virus and my anti-virus wouldn’t clear it up. Once I figured it out, he seemed to grow angry, and tried to keep me on, but I hung up on him.

May 29, 2013 at 10:22 pm
(452) wendy green says:

yes, i got a call from technical support saying i had viruese and pop up ads on my computer.
they said they wanted to help me fix the problem…
i said who are you kidding? technical support never calls anyone unless called first.
silence
then “you are getting pop ups on your computer”..
i said no im not. im hanging up now. dont ever call back.

May 31, 2013 at 11:43 am
(453) photos.tonysrestaurant.co.uk says:

It’s the best time to make some plans for the future and it’s
time to be happy. I have read this post and if I could I want to suggest
you few interesting things or advice. Maybe you
can write next articles referring to this article. I wish to read even more things
about it!

June 3, 2013 at 5:24 pm
(454) Rose says:

It’s June 3, 2013 and this scam is still going on. Just received a call from an Indian man who said he was getting error messages from my computer. I told him “I’ll get it checked out at Best Buy” if work has to be done. :)

June 3, 2013 at 6:21 pm
(455) Just Me says:

Just got the same call. Told them they were scammers even though I had never heard of this scam I knew my computer wasn’t sending anyone error messages. He told me he’d lose his job if he was scamming. I told him he needed to be fired then. He had east indian accent but spoke English plainly. Showed from 212 area code, NY. BEWARE

June 3, 2013 at 11:15 pm
(456) Momma Linda says:

I just got a call from these guys today…I’m afraid I wasn’t very polite or professional. Peeves me that people think they can just call you up and take advantage like that. I hung up on them twice, and then when they called back, I told them to never call this number again ( not exactly in those words). When directed to the ammyy.com address i simply asked “what is it?” so when they couldn’t tell me, I hung up and jumped on the internet. Check everything folks…

June 5, 2013 at 12:20 pm
(457) Gabbie says:

I received a call from them this morning. I knew it was a scam called the guy a few nasty words and hung up on him. I receive these calls about every 6 months why can’t they be shut down?

June 5, 2013 at 2:53 pm
(458) Truubill says:

I HAVE JUST BEEN CONTACTED BY THESE PEOPLE. BOTH THE TECH AND THE SUPERVISOR WERE VERY INSISTANT THAT THEY WERE FROM MICROSOFT AND EVEN KNEW MY csid NUMBER THAT ONLY MICROSOFT COULD KNOW. BUT I WAS DISTRUSTING FROM THE START AND DID A SEARCH ON THE INTERNET. I TOLD THEM THAT I NEEDED SOMEWAY TO POSITIVELY VERIFY THAT THEY WERE FROM MICROSOFT AND THEY EVEN GAVE A NUMBER TO CALL. THE NUMBER IS 323-522-5366 FOR THE WINDOWS SERVICE CENTER OF LOS ANGELES AND TO ASK FOR HENRY MORRISON. EVERYONE BEWARE!

June 6, 2013 at 5:09 pm
(459) Mac User says:

This scam is still alive and well. I just got a call too, but when told my “windows computer” had sent an error message, I replied that it couldn’t have, I have a MAC.

He hung up then.

June 8, 2013 at 7:35 pm
(460) Cian says:

I received a new version of this scam. As we don’t own any PCs at home, when they called from “Microsoft”, I knew it was a scam and would hang up. Today, they said they were from a Canadian government agency (can’t remember the full acronym they gave me) that monitors cyber security. I was pretty sure it was a new scam but wanted to see for sure. (Why would a government agency have a blocked number?) They said I was being hacked by several people outside of the country (Mexico, etc.) and that if I didn’t fix my computer right away, the agency was going to shut down my computer and my access to the internet because I would be blacklisted as an internet security threat. He added that I would have to buy a new computer and get a new internet provider if I wanted access to the internet in the future. Really? He went way too far but was curious where it would go from there. He assured me that he would never ask me for money and that this was a free government service to prevent identity theft. If I didn’t want the service, they would suspect me of being someone involved with identity theft. Really??! Then he asked me to sign onto ammyy. I played along but then since I knew where it was going, I told him that my firewall issued a warning and prevented me from signing onto ammyy (not true but thought it might make them wonder). I thanked him for letting me know but that I was going to contact my IT people immediately to have this remedied internally. Hopefully I gave them a moment of “huh?”.

June 10, 2013 at 6:39 pm
(461) sarah dykstra says:

I got scammed by Microsoft service centre on friday 7th June 2013 in New Zealand. I received a call from an Indian man calming that I have got viruses in my computer. After taking control of my computer and showing me these “viruses” he tried to sell me a warranty package for 2 years for $242. I said that was to expensive. He asked how much I was willing to pay and we agreed on $50USD. After paying the money he promised that he would install the new software and phone back. It’s now Tuesday 11th June and I haven’t heard or seen a thing! I have now cancelled my Debit card.

June 13, 2013 at 7:43 pm
(462) Trololol says:

So they called me, trying to get me on their site. I put em on hold and made dinner. Came back and he was still there, so I decided to pretend I forgot who was on the phone.
“Ah hello, this was the guy about the strippers for the bachelor party, right?, Yes, we need four Indian girls in cop uniforms, bigger chest the be–hello?”

They hung up, wonder why?

June 18, 2013 at 11:12 am
(463) Brian says:

I use regular user of Ammyy to provide remote support for customers. Ammyy as a utility is not the problem, it’s the scammers who are using it to rip you off that must are to blame and it would be a loss if organisation bloke Ammyy due to misuse.

I have had a few calls from ‘Microsoft Support’ who clearly use 1930′s technology phone systems and employ people with strong Indian accents. I have played dumb in the past and just went along with some of their instructions just to find out how they were operating. After playing the IT numpty for a while I started throwing in some tech questions and enjoyed the reaction as they slowly realised that I was messing with them.

However, this is only fun once or twice and it wastes time so for the last call I asked them to hold on for a moment. By chance i had an old keyboard in the trash which I proceeded to smash on the floor a few times with the phone close by. I then told them that i never trusted that cheating computer anyway so I had smashed it up and it would never bother them again. I don’t think that response was in her script.

June 19, 2013 at 10:26 pm
(464) tom blacken says:

I think i may have just fallen for this scam. Damn!!! What can I do now?

June 21, 2013 at 12:59 pm
(465) Steve Johnson says:

6-21-13 A guy named “Shawn Wilson” called with a heavy east indian accent, claiming to be from microsoft, walked me through a series of steps; Run, eventvwr, then to http://www.ammyy.com. I told them I was on a dial up connection, they asked how I could talk and use the net, I said I had a splitter box from walmart that let you use the net and talk at the same time. I told them it would take 2 hours to download the program.
So he tried to sell me an antivirus program for $99, asked for a credit card, I told them I didn’t own one, so he asked me to buy a walmart credit card and to call them back at 1-800-878-2302.
Absolute scam. Hope that helps someone, maybe they can trace the phone number, find out who’s doing this.

June 25, 2013 at 5:19 am
(466) Ian S says:

Was called by phone, the sequence of the call was as with others here have reported. I knew this would be a scam, but wanted to play the scammer along. I had a bit of fun, when he got me to tell him how many errors I had in Eventviewer, I said 1,000 (its true, but these are over two years of daily use, mainly from a malfunctioning DVD burner program I never have got around to uninstalling). “Oh my God, sir, what do you use the computer for” he asked in a bad attempt at schock and surprise. “Well”, I said “I mainly use the computer for looking at pornography”. “For what, sir?” “Looking at pornography” “Oh, uh, porn, sir?” I could hardly control my laughter, I could tell from his voice he was rattled.
Anyway, I said goodnight once he asked me to download the ammyy exe program – and really, that’s probably the best place to stop, I wouldn’t want the scammers acessing my desktop remotely.

June 27, 2013 at 5:10 am
(467) Slr says:

I have been scammed but luckily not for a huge amount as I said I couldn’t afford it – I normally don’t fall for this but haven’t been well and wasn’t thinking clearly and got stressed out. I am running a full scan and cancelled my card no I used and change any passwords I can think that will need changing

June 28, 2013 at 7:10 am
(468) Jo says:

Just had a call from ‘Peter’ from ‘Windows Technical Support’ . This is first call I’ve in over 6 months. I had hoped my giving them a sharp blast on a whistle had deafened them all but sadly not. I have since mislaid my whistle and had to make do with telling the lovely Peter two words, the second word being OFF.

June 28, 2013 at 1:16 pm
(469) Lil B says:

Just happened to me, good thing I didn’t fall for it. How did he get my number though? That’s sort of eerie

June 28, 2013 at 1:20 pm
(470) Lil B says:

“Peter William” from “Windows Technical Support”, I have two words for you and your ammyy scam. GET BENT

July 1, 2013 at 12:54 am
(471) Mishka says:

im literally on the phone to them right now.. ive been messing with him for the last 40 minutes. im now talking to the ‘technical specialist’ who conected me to the senior supervisor, this is hilarious

July 1, 2013 at 3:11 pm
(472) mickey says:

i did it and they have been doing ok with my pc it did say i had a hacker and ever thing was running slow. mine keep said checking for errors. every thing has been ok so far was this a scam i had pop ups and freezing and i though it was windows 8 the name of it is 1STOPEMARKET.I am not good at pcs and i was having problem i joined if its a scam do you know if i can get my money back

July 2, 2013 at 11:03 am
(473) Teresa Dooley says:

855 823 2062 was the number they called from! I hung up on them!

July 2, 2013 at 3:05 pm
(474) Mike Harmon says:

I am a computer consultant. Yesterday a customer called me and said that Microsoft had contacted him by phone and said his pc was infected and the needed to access it. Unfortunately he followed their instructions and allowed access. The fake Microsoft rep was on his pc for about half an hour then told the customer it would cost $299 the fix it. The customer declined and turn off the pc. Now when he boots the pc a box pops up requiring a password. It’s not a Windows login. I cannot get passed this fake login screen. How do I get it off?

July 2, 2013 at 6:38 pm
(475) steve says:

I keep getting these calls despite hanging up as well as playing with them a while. They have quite disguising and publishing their fake caller ID, and now come across as an unknown number. I thought about blocking any call that has no intelligible ID, but I am having so much fun with them listening to them try their darndest to penetrate. The next time they call, I will pretend to cooperate, but my straight jacket will severely slow my ability to type.

July 3, 2013 at 1:24 pm
(476) Alan says:

I was on the phone with them for 34 mins and then they just hung up when I couldn’t buy anything

July 8, 2013 at 5:03 am
(477) Viv says:

I received a call from a guy with an indian accent the second one actuallly. First time my daughter aswered the call and always passes it on to me. I answer he says to me can i turn on my computer. I said no, who are you, he says you have errors on your computer.

I said how did you get my phone? If you want to fix my computer send me an email to verify your credentials. Keep on going i have errors. I said well how the hell would you know that? He ended up hanging up on me, sweet.

Then five minutes later another call from microsoft. Im from microsoft, just hung up.

Oh my god the guy is starting to piss me off. Well ive told my daughter anybody says there from microsoft and want to fix the computer just hang up.

There so stupid, they can at least act like professionals, you dont go to a person turn you computer on. Im so glad they are bloody fools.

July 9, 2013 at 9:06 pm
(478) young girls says:

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July 10, 2013 at 9:57 am
(479) catherine says:

Just got the windows scam from “Alan Parker 1-866-539-8674″. They are persistent!

Anyone know about TECH SAPIENCE? http://www.techsapience.com 1-855-632-5500?

July 10, 2013 at 5:48 pm
(480) Larry C says:

I just received a call a few minutes ago from and Indian man who told me they had received an error message from my computer. I said, “Oh yeah?” The gentleman said yes and the error message had my phone number to call me back. I said “okay, what was the error message?” and the gentleman said he had to pass me to his Supervisor.

I smelled a scam, but I thought I’d play along. The Supervisor gave me the same BS as the first gentleman, so I asked again if my computer sent and error message to them with my phone number, what was the error message and how did my phone number get in the error message. The Supervisor said that I would have to go to the computer and access a website http://www.ammyy.com so he could check out my computer. I laughed at him and told him there was no way in hell I was going to go to that website. I asked what company he was with and he told me he was with Techgeeks. He then put me on hold and the boiler-room noise went away as did the call a few moments later.

Sure smelled like a scam to me.

July 11, 2013 at 7:08 pm
(481) Eddie says:

Received the call this morning from a ‘Microsoft Rep’ informing me that they received several error messages from my computer and needed me to check it to fix the issue’s. After being given specific instruction on locating and identifying my computers unique ID – I was directed to go to the AMMYY website at which point I began my research and came upon this story several times over via Google. After locating my states local FBI office number I asked the ‘technician’ to call me back on my landline (the FBI computer crimes office number) cause my cellphone was going to die. ~ Haven’t heard from them since

July 15, 2013 at 4:10 pm
(482) Marty says:

They just called me from Caller ID Displayed: NELNET 402-875-9195. Indian guy saying he was calling from Microsoft in Texas, gave me my wife’s name as the person using the computer. Said my computer was sending out error messages, I have never seen Microsoft or any other software provider be so pro-active so figured it was a scam. Then I looked here and Bingo it was, I’m glad I didn’t give any info or do what he asked… Asked me to go to RUN/type CMD enter then input a 32 character “key”. I didn’t & told him he was a scammer and to send me an email…

July 15, 2013 at 5:31 pm
(483) Reggie says:

I got far in the scam. I let him take over my computer the two things he downloaded was logmeinrescue and Ammyy admin. I begin to cuss him out because he was a persistant b****** trying to get me to buy something, and then cut off the Ammyy connection. I tried to see if my computer had Ammyy still installed but couldn’t find it or the Logmeinrescue. I’m going restore my computer to factor settings when I get home has anyone else had a problem after letting them access?

July 17, 2013 at 9:59 am
(484) Mark says:

Ha!!
Just got off of the phone from Msoft tech support.
The conversation lasted about 20mins, if I had known there was a competition I would of wasted their time for longer!!
It started with the usual script, with me acting dumb.
We get as far as inputting the ammy url into the runbox. I then come clean and tell them that i am just messing with them and just, baisically wasting time because Im a bit board. (Didnt know about the competition then,did I).
Funny thing was I was telling the people at the other end I was just wasting time and I was just going over their heads, sticking with their script! This lasted for nearly 10 mins!!!

July 18, 2013 at 12:35 am
(485) bruce says:

I had a call last week from these ammyy guys and another today. I just love it when they call just for the entertainment value. Last week i pretended i was totally inept and worked with him for about ten minutes then I told him i was using a mac and couldn’t understand why he would be calling me from MS. He hung up. Today i pretended there was a bad phone connection and only got every other word. After about fifteen minutes of what must have been total frustration on his part, he hung up again. I hope he calls again :-)

July 19, 2013 at 6:44 pm
(486) Tekan says:

I have a phone number for one of theese companies 347-535-3666 I thought he said Toronto. His name was Shaun Raul. I phoned the number and some east indian answered, telling me my computer is infected. I say we all keep phoning and asking for Shaun Raul.

July 25, 2013 at 4:09 am
(487) a says:

I got a call in Australia today. I knew it was a scam but had some time and played along.

I managed 1/2 an hour before the third person started swearing at me in English and asking me if I was wasting their time.

I told them I knew they were trying to scam me and swore at them in Hindi :)

Lots of fun really.

Hope they call again.

Having said that I think my mother might fall for it.

July 26, 2013 at 10:52 am
(488) JIjoe says:

I built my old computer so, I got a phone call from a thick Indian accent, claiming to be from Microsoft and saying that my computer is sending error reports. He told to go the this ‘AMMYY.COM”. I asked him if there is any fees for this service (I asked him more than three times) he could’nt asnwered at all.

July 26, 2013 at 4:36 pm
(489) Felipe says:

so this guy called me to go to some website http://www.goo.gl/399bx to get the ammyy program.so i did and while he was telling me to launch the program i want online an searched what was ammyy. then i saw that is was some control thing.he told me if i had anything to do with banking. i goofed round a told him no and i dont even have a credit card. so he shows me some {(errors)} and tells me if im the owner.i told him no and he tels me that he will call me back in a while. ha hasnt called back. then i just deleted the program and what it left behind.

July 27, 2013 at 7:36 am
(490) PA0JAZ says:

Yesterday I also got a phonecall in Holand (Europa).
It was even with the Ammyy.com trick.
The man sayd he was from California USA and from Microsoft = Windows.
You know further on, but (but I don’t know how) he had taken money from me, using Western Union. I had the luck to tell Western Union, wat was happend and they have blocked the paying, before it was taken in India off. They are using Mastercards and Visacords, because the do not need any pincode. Now my card is blocked on my wishes.
The man on the phone looked like an american, so I asked him what time it was in California and he gave me the right time. Also about sunrising, because in California it is 9 Hours earlier than in The Netherlands. The backgroud on the telephone looked like a caalcenter, where more peoples were calling for computerproblems.
I had luck, but in Holland, it looks like seemlee new, I had the man 4 hours on the telephone, what he has to pay afterall, I think.

July 27, 2013 at 9:39 am
(491) PA0JAZ says:

Hi, again;
I have the following telephonenumbers received from the hacker;
01001807749
01800180818
18001807723
and 00918013887956 (India)
One name: Sushma Rajak (a girl)
The one who called me: Alex Martin form CA I think.
Who knows?

July 27, 2013 at 11:27 am
(492) Dan says:

A man with a thick Indian accent, named Peter Jones, calls our house yesterday evening, on a Friday of course, and immediately proceeds to tell me that my computer has been sending error messages that indicate it has been infected with malware and is being hacked by someone. Then he said, “now focus on your keyboard and look for the Ctrl key. Next to it is the Windows key. Now, you will need to press the Windows key the R key at the same time.” I asked him how it was possible that he could know if my computer was hacked or not and he said if I didn’t do what he was telling me to do, the Technical Department of Windows would terminate my Windows license that evening. I asked what that means and he said I would not be able to use any function of the Windows operating system. It doesn’t get any fishier than this so I told him I would run my malware program and just for reference could I get his name and phone number. He said Peter Jones, again, and said his number was 270-775-1303. I looked it up and found out that there have been previous reports from people receiving calls form this same number that apparently is located in Kentucky. Just hang up if someone calls asking you to manipulate your keyboard!

July 27, 2013 at 3:58 pm
(493) lyndel farmer says:

yea, I just got a call from them too. wasn’t too hard to figure out this was a scam. so I acted clueless and strung him along. after several minutes there was a automated interruption and the call ended. a fun several minutes…

July 31, 2013 at 2:05 pm
(494) Mitch says:

They tried to hit my 70 year old mom last friday with basically the same scam. Fortunately all my warnings to her paid off. She would not log on to the AMMYY site. They are continuing to call her back about 5 times a day. Does anyone know how to get them to stop or where we can report them. She talked them out to a call back number in India, but I’m gonna spend the money to call them back.

July 31, 2013 at 7:15 pm
(495) JerryL says:

they have gotten to the point of blocking the called numbe as I recieved a call from a heavy indian accent person who said I was sending out some type of information out of my computer and that I should check my windows events. I’ve been working on computers for so long that the first question out of my mouth was, “what is the event number and how come if it is a fault Microsoft hasn’t sent out an update” of course he could not give me an event number and when I went to the ammyy.com web site and saw that it was a remote desktop application I informed them that there was no way I was letting them into my computer. they started to get very angry and I told them that if I can’t fix the problem myself and if my computer was to go belly up I would restore the image I had and that even made them more angry. Needless to say at that point to just hung up. and as for the phone number it came in as all 0′s 000-000-0000. They will even get you to go the cmd line run the “assoc” command and have you look at the clsid at the bottom of the command window and then they will read what they have and tell you how would they know that if they weren’t legitimate. trust no one in your system. Worse case is have a good image and restore from that if you must.

August 3, 2013 at 12:19 am
(496) ______ says:

Hello there, I believe your site could be having browser compatibility issues.
When I look at your blog in Safari, it looks fine however when opening
in IE, it has some overlapping issues. I simply wanted to provide you with a quick heads up!
Apart from that, wonderful site!

August 4, 2013 at 7:12 am
(497) Paul Edwards says:

I got called yesterday from the guy with the Indian accent and a lot of background conversation. I told him that I wanted to call him back after going to Microsoft’s website, but he said he couldn’t do that. I asked him for his email address and he gave me one at Microsoft. I emailed that with a “secret number” and asked him to tell me what the number was, and he hung up. The email bounced. And then I searched for ammyy scam and found out that I’m not the first.

August 6, 2013 at 12:29 am
(498) bitsy says:

Today my son takes a call from an Indian dude with a thick accent saying there was an error message on my PC. I told him to take a message but my son freaks and says it’s Microsoft so I take a call. He asks if my PC is on & I say yes and he asks which web browser I am using and I stupidly tell him. He directs me to try to plug in the AMMYY website and I clue in now that this is fishy business and tell him to kiss off & hang up. He calls right back, I let the phone ring. He calls back again.

I run the first scan, a Tune Up, of my computer: 11 web threats and 1 spyware/virus detected.

Now, here’s where I get concerned that this group of hackers is getting more sophisticated because when I went back to the browser I use and tried to login, it was all screwed up. I had another browser on my PC and so closed my primary browser and opened the secondary with no trouble.

Backing this little story up to before receiving the call, I received an email from a name I recognize and it didn’t clue in soon enough that it came from a group account that no longer existed until I opened the file. I noticed right away that it was spam and had trouble closing and deleting the file. It wasn’t but minutes later that the Indian dude called pretending to be Microsoft and then shortly thereafter that my primary browser screwed up. I was now very concerned but had clients to see for the next several hours.

What I did wrong was to not turn off my internet. Because I was concerned these people had my passwords and were gaining access to my whole life. Good news is that I have LifeLock, Ultimate, but that doesn’t mean these people can’t make my life miserable as I try to straighten things out.

Watch out!! Nobody legit solicits access to personal property. Only the government and scammers like these Indian dudes do.

August 12, 2013 at 4:05 pm
(499) gail mills says:

i just got a call when i got to where they wanted me to saw it was selling or sharing my computer i closed it and hung up they kept calling me letting ph ring and wouldnt answer it felt it was a scam to get into my computer

August 12, 2013 at 5:42 pm
(500) SnakeBlue says:

So many comments, not sure mine is necessary but I’ve gotten two of these calls now. Not sure the number the first time but this time it was 999-910-0999.
Didn’t know about this site yet, or I probably would have tried messing with him – if there is a next time I’m telling him we’re in the middle of a power outage. This time I just snarled at him, told him I knew he was lying to me – after nearly getting taken in the first time – and that I was hanging up.
He hung up first. Would have been so satisfying to slam the receiver down on him.
A lesson for anyone with insomniac, gamer friends; don’t ever interfere with them on no sleep during a boss battle – in person it’s bad for your health, on the phone it’s bad for your ears. (I’m certain I yelled at the guy, and I never yell.)

August 14, 2013 at 8:07 pm
(501) Jesse says:

I almost bought it… AUG 14 2013, just got off the phone. THe guy had me run the CMD (command line) then type ASSOC which he could verify the number (by the way it is the same on all my pcs) the last line of the ASSOC and return give you a code – which he quoted (Security to proved he knew my pc) HE did however know my name, last name, phone number and location in ELKO Nevada USA.. I am not sure how? I do not facebook or… well the US government sells this indian European nations all of our stuff anyway – making money off us? Finally, while talking, I search the eventwvr scam and bang – it was everywhere (OLD and NEW) Silly – As soon as I said I am looking this up online, he disconnected?

August 14, 2013 at 9:37 pm
(502) Anna H says:

I stupidly allowed access to my PC today using AMMY. I feel such a fool. However, after I said I couldn’t afford the software to correct the supposed “Security Layer Errors in my Windows Software”, the Indian hung up.

I had to go through the process of:-
(1) restarting the modem to change my IP address.
(2) restarting my PC in safe mode, then running
(a) my PC antivirus.
(b) Malwarebytes in case they infected my PC
(c) Rkill
(d) TDSSkiller

I have worries that they could have extracted files with information from my computer but so far everything looks untouched as regards passwords but this has frightened me – they are so convincing and had a lot of my personal information to hand including my non listed phone number. How do they get hold of these things?

August 14, 2013 at 11:54 pm
(503) John says:

It is a company called 1stopemarket.com. phone number 888514-1650. It is basically extortion. If enough people complain maybe the FBI might do something about it. They got me convinced me that it was a july 9 virus. I checked with the fbi and found ot It wasn’t but I spent a day fixing the computer and reloading all the software andresearching the problem.

August 15, 2013 at 3:55 am
(504) Lars says:

Calling in Sweden now, still in english and with Indian accent though

August 16, 2013 at 3:33 pm
(505) Julie Hurst says:

On 16 August 2013 I received a phone call from a man with a heavy Indian accent who told me he was from Microsoft. He said my computer was sending out bad signals and needed to be fixed. I was skeptical from the beginning. He told me to go to http://www.Ammyy.com so he could help me fix the problem. I claimed I was following his instructions. He responded, “what do you see at the screen now.” I asked for his phone number in case we got cut off and he refused to provide it. I hung up on him.

August 17, 2013 at 10:53 am
(506) EMMA says:

HI
THE NEW THING WITH THESE SCAMMERS ON AMMYY – IS TO TELL YOU THAT IF YOU PAID MONEY TO ANY OF THE COMPANIES – THAT THEY ARE HANDLING REFUNDS ON THEIR BEHALF- AND ALL THEY NEED IS YOUR BANK DETAILS TO REPAY THE MONEY INTO – WHEN I ASKED FOR THEIR DETAILS AND PHONE NUMBER TO CALL AND CHECK THEY GAVE A FICTITIOUS NUMBER AND THEN CONTINUED TO CALL ME ON A REGULAR BASIS MOST ANNOYING – UNTIL I TOLD THEM -I F CALLED AGAIN I WOULD REPORT THEM TO THE POLICE – SO FAR NO MORE PHONE CALLS

August 21, 2013 at 12:58 pm
(507) Barbara McKenna says:

i HAD A CALL TODAY, HE DIRECTED ME TO THE AMMYY SITE AND I SAW A SITE ABOUT THE SCAM! I TOLD HIM WHAT I SAW AND TOLD HIM FORGET IT. I WAS CALLED A MOTHER F’er..nice one

August 24, 2013 at 6:33 am
(508) Barbara says:

My 91 year old father was scammed yesterday. They installed the AMMYY software and got him to install CC cleaner and malware bites. He had 2 lots of $12 taken from his pay pal account, which is now restricted by paypal as the firm must have a dodgy history.
He was on the phone to them for 2 hours! We have warned him of such scams, but he does not remember things too well now. He ended up very upset, did not sleep well at all.

Today we looked at his computer via team viewer, which we do now and again to help out. Disconnected him from K2S Info solution PVT Ltd on the AMMYY software and uninstalled the CC cleaner and malware bites. He has contacted his credit and debit card providers and nothing seems to have been taken.

They claimed to be from i-zunex (izunex.com) but the paypal payment was from spadille technologies.

Hopefully there is no major damage, but this is a very cruel trick to play on an elderly frail man. We are continuing to research to see if anything could be lurking on his computer. It seems to good to be true if the only advantage these people got was $24.

August 26, 2013 at 9:02 am
(509) Remco says:

Yeah so, i got called today by a guy claiming he was from microsoft.
Obiviously it was a scam. He couldn’t even speak english well all noisy on the background i just hang up.

August 26, 2013 at 5:06 pm
(510) RodDawg says:

Knew it was a scam from the beginning but kept these clowns on the line for 52 minutes a couple of days ago. Spoke to four different people, each one being more persuasive than the next and better at speaking English. Very enjoyable scamming the scammers!

The last guy I spoke to had pretty big cajones. At one point I told him my son, who does computer security for the government, has just arrived at the house and would they like to speak to him? He called my bluff and actually said yes without even hesitating. Since my son is only 3 years old I couldn’t really put him on the phone so I had to think quick to get out of that one.

August 31, 2013 at 6:09 am
(511) Jackie J says:

On this bright saturday morning I just had a man on the phone (Indian accent) telling me that my computer was sending out error messages and that he would like to check the clsid. After asking me to intput a number of instructions at the command promt… I got fed up of the call because the last thing I need is someone messing around with me on a saturday morning. He then ask me to go to a website and http://www.pchealthcare.webs.com and download some program. This is where I said hold up a minute… this is a no go. I don’t know you and you telling me to install things on my machine. Sorry pops u just lost me. I then asked him for a website or number where I could contact them. He gave me something called Global IT Help :( ( how lame is that.

September 1, 2013 at 11:32 am
(512) Heather J says:

My 80 year old mother was scammed the other day by this garbage. Luckily I was able to look at her computer remotely and remove the software they installed. I am just worried there is other stuff they may have hidden on the computer. They tried billing her over 500.00. She called her bank 15 minutes later to cancel her credit card as she was suspicious after all was said and done. The used high pressure scare tactics to get her to do what they wanted. I had told her before not to fall for this type of scam, but they had her so scared that her computer was going to blow up and she’d lose everything. I am so angry that they took advantage of my mother. I wonder how many other seniors have been scammed by them.

September 2, 2013 at 7:26 pm
(513) YE says:

I got the call today.

At first I was just wasting his time, making him repeat and explain everything like 5 times. (plus my computer was running “very slow” so he was constantly waiting, especially when my computer crashed and we had to wait for it to restart :)

After quite a while we got disconnected.
When he called back I told him I’m a Nigerian prince and need his help getting my money out of the country, but it went right over his head…

Eventually I told him I was just keeping him busy so he can’t rip off somebody who doesn’t know better…

September 3, 2013 at 4:40 pm
(514) Annoyed Female Professional says:

I just received the call today. My first instinct said it was a scam, but I was already logged onto my computer so I played along for a moment. I went followed the instruction to find errors and warnings on my system. My guard dropped a bit. Once directed to the AMMYY site, I again became suspicious. Clear as day on the site, a warning is posted that this is a scam. The guy, (thick Indian accent) patiently waited as stated that my computer was moving slowly and I couldn’t find the rectangle that he wanted me to click. As I surfed google for AMMYY, I saw nothing but scam results. He asked again if I’d received additional messages. I stated that I wouldn’t grant him access to my computer and he hung up.

September 3, 2013 at 4:44 pm
(515) Shawn M. says:

Got the call today! Played as if I was going through the steps and when he gave me the website to go to he asked what I was seeing on my screen and I told him that it ended up on a search engine that indicated that they were a scam! Wasted 7 minutes of his day!!

September 5, 2013 at 1:02 am
(516) April says:

So the stupid p leavingithouteople have called and called for like 2 weeks now with out an available number on the caller id. I asked them to remove us 3 times from their lists and they have hung up on me. But the minute my husband gets on and plays along they run him through the gambit, and when he refuses to download anything but mentions he will talk to one of his I.T. guys at work they hang up.
What I would like to know is how can I report their dumb asses. Any suggestions from anyone?

September 5, 2013 at 7:01 pm
(517) Dan says:

….we have been getting calls from these guys…we have received at least 3 and they keep calling back. Even after asking each time to be taken off their calling list and telling them I know its scam they continue to call. Its getting rather annoying and I’d also like to know where for sure I could report it to get something done about it. Some resource I am going to try are the FCC, using the complaint form:
https://esupport.fcc.gov/ccmsforms/form1088!createConsumer.action

keep a record of the date & time they call, their name if they give it, etc. you’ll need it for the form.

September 6, 2013 at 4:13 am
(518) Pieter says:

Just had some fun told him I was typing in the run for him but the screen showed d. I. C. K. H. E. a. D eventually he got it and had some colourful words for me mother…. Biggest …. Told him karma would bite him on the arse one day c’mon people lets make it a sport and have some fun with these guys!

September 7, 2013 at 9:28 am
(519) Tony H says:

No doubt the first caller actually believes that they are working for Microsoft or Dell or whoever, so they will be really convincing – they are probably just some impecunious student glad of having found honest employment (they’ve been scammed to believe this by the ‘company’ owners).
Why else would they be asked to pass you on to their supervisor – their role is just to convince the call recipient that the company is above board and to (unknowingly) filter out those recipients who are unlikely to go any further with the little game.

It would perhaps be worth trying to explain this to the initial caller and pointing out that, despite what they’ve been told by their employer, they are actually working for a load of criminals – it might get around the front-line office and cause a bit of a problem to them!!

September 13, 2013 at 6:31 am
(520) pornstar says:

I had them on phone for 2 1/2 hours. Told Guy I was a porn star. He was calling me at 3 in the morning to talk. Got mad when I didn’t wire him $249. Sed he waited for the money but it didn’t come! I sed he hasn’t done anything for me! I tried to make him send me 249 dollars to talk dirty on the phone with me! Told him his phone is being charged money for calling my business phone! He tried for 3 days to get into my computer. I finally told him that I tossed my 2 computers and bought new ones so I have no viruses or problems. He got mad!! lolol Last I talked to him he begged to be my good friend! Kook wanted to be my best friend to call me and talk sometimes!! lol He has called twice since then but I told him I was ‘busy n the studios filming’ lol lol

September 19, 2013 at 12:12 pm
(521) WaryGirl says:

I received a call from a company that stressed it does business for Microsoft and I needed to check my computer for viruses. The technician (“Brad”) had a thick Indian accept which was very difficult to understand. I asked him repeatedly if Windows had directed him to contact me but he never answered the question directly. He had his “supervisor” get on the phone to assure me that 1stopemarket was a legitimate company. He stated that the toll-free number meant it was a legitimate company because “only legitimate companies were given toll-free numbers.” I kept him on the phone as long as I could to frustrate his efforts to get me to click on some box, on the Ammyy website, which would then run a systems check. When I did a search for this company online, other websites devoted to complaints of it also came up. As I read the negative comments, the “supervisor” became increasingly angry with me, raising his voice to loudly proclaim how legitimate they were and they were not aware of any negative comments. In fact, he stated that I was only wasting his time and mine by reading these comments. After 45 minutes, no one from the “offshore technical assistance center” was on the line to talk down to me anymore. I’m glad that I did indeed waste his time, but it certainly was enlightening to me!

September 24, 2013 at 12:45 pm
(522) Kim says:

I am trying to find a company with a 866 phone #. The # is 866-229-3490 I can not find who this phone# belongs too. My parents were scammed by this company. They charged their credit card $895.00. My mom thought they were going to lower her interest rates to save money. My mom has times she can not remember what she has said & to who she said it. I am trying to locate this company so I can explain the situation to help them refund their money. Any legitimate suggestions would be helpful. Thanks!

September 25, 2013 at 12:47 pm
(523) Deecee says:

I get regular calls from these guys and always
1. put on a silly voice
2. sound like I don’t know anything about computers
3. sound very worried about the “problem” they are revealing
4. get to speak to the “tech guy”
4. start asking how much this will cost

My record so far is 54 minutes and I can usually get them to lose their temper with me. I am aiming for over 60 minutes … then will retire from the game.

I usually end with switching to my own voice and telling them they are scammers and crooks. Repeat endlessly whatever they are saying and the phone will go dead! Just enjoy. My kids think I’m crazy. They MAY be right.

September 25, 2013 at 1:25 pm
(524) Bob says:

Just had them on the phone for 22 minutes. Found this page while I was speaking to him. When I explained I was reading it was a scam I was told “We are not a scam company”. I remarked that scam companies would say that and was told they wouldn’t lol. One thing I will say for the guy that rang was he was very polite about it, even adding “Sir” at the end of the conversation when he thanked me for wasting his time

September 26, 2013 at 2:20 pm
(525) Anna says:

Like the other comments I have seen; I did receive the AMMYY call. I even told them I was a senior IT business analyst, and that they needed to work on their presentation as it was unbelievable. This didn’t phase them and they just kept on their spiel. I asked them why I was receiving an Unknown caller call from Microsoft Security Center. They told me it was because they were dialing in through the internet. I asked them where they were calling from and they said Delaware.
I pretended to follow their instructions, all the while just writing them down and saying yes to all their questions. I wanted to know where this was going. sure enough, they eventually asked me to allow them to have access to my id and my ip address. I asked them for a call back number which I jotted down and then proceeded to ask them if they really thought I would give them access to my computer. Listening to their usual replies, I then told them that there is no way that I would allow someone calling from an unknown caller number who claims to be with Microsoft to have access to my computer. Of course, they hung up.

September 28, 2013 at 12:12 pm
(526) Paul Quaglieri says:

Sorry I do not know what a URL is so I can{t fill the box!! I did get scamed and spent over 7oo dollars supposedly lifetime securitl! I must say they did clean up my computer and even instaled the latest google chrome and microsoft essentials program as well as cleaning up some viruses in my computer as well as getting rid of my blue screens and I now have excellent speed. I onlly questioned this scam when about a month later I got a similar call telling me the wanted to refund my money I had spent because microsoft was not renewing there license. Went thru all kinds of online refund forms and then they wanted my credit card #. I said to just refund the card I used to make the purchase. The person on the phone said he was unable to do that and the money had to be refunded by western uninion via a visa card. I had my suspition this was a scam and gave him a card that had been maxed out. Sure enough BOA called me within hours see if they wan me to allow another 700 being charged to my account. I said it was supposed to be a credit!!!! They did not pay and I gave them pone # and web address od this 1stopemarket.com for there fraud department to inestigate!! My computer seems to be working fine but should I be concerned my coputer has been compromized???? I the dummy that does not kow angthing about computers. Please advise thank paul

September 28, 2013 at 7:53 pm
(527) Garrett J says:

I got a call from these people today. As soon as the caller ID showed “out of area” I knew it was a scam. But unlike people who just hang up, I like to mess with telemarketers and their kind of people. So I stayed on the phone, Played dumb (I’m a CompSci Major) acted like I couldn’t hear him etc. Stayed on the phone for over an hour. Then finally hung up. I thoroughly enjoyed myself.

October 1, 2013 at 5:12 pm
(528) Dan from East Hampton says:

I just got a call from an Indian accented guy telling me that he was from Microsoft and they have been getting error messages from my computer. He asked me to go to run program and type in http://www.ammyy.com. I told him I was having connection problems while I searched this site. I found out quickly that it was a scam so told him I would call him back once I restarted my router and computer to get a better internet connection. He gave me his name as Jeff, employee number 7860 and his number is 801-829-7666. I called it just for yuck yucks and got a voicemail with an Indian woman’s voice. I got another call back with the same Private caller ID and answered with “FBI…Can I help You?” I only got silence and a hang up. Guess they don’t have a sense of humor…..

October 3, 2013 at 12:54 pm
(529) Juan says:

I got a call from someone with a heavy Indian accent, claiming to work for “Windows” (not Microsoft, mind you, but working for “Windows”). The caller ID showed (214) 161-8166. He claimed that my computer was compromised and was affecting other computers and they were calling me to help me fix it. I knew it was a scam, but I played along. There’s no way for them to correlate a computer with a home phone number. In addition, I have 3 computers at home, so how could he know which one was the problem? Duh. Anyway, I played along. He had me check the System Event Viewer for Application events (this is a list of internal events, which normally shows an occasional Error from various Applications). He claimed that those errors listed confirmed that my computer has a serious problem.

To fix it I needed to go to the web site: www. teamviewer.com and download the Teamviewer application. (Similar to Ammyy). This may be a legitimate software, but beware that it’s purpose is to allow someone else to remotely access your computer. I told him I didn’t want to do that, but he insisted. I then told him I would call him back later, and I wanted his information. He offered to call me back at a better time. I insisted on getting his information, so he told me his “first name is Davis” and his “last name is Charles” (Backwards?!) and told me his extension was 1022. I asked him what the phone number was and he said it was 888-415-4436 . I told him I’d call back when I had more time, and we then ended the call.

If you get a call like this, ignore it. It’s a scam. Don’t give them any personal information and definitely do not download any software for remote access.

October 3, 2013 at 6:44 pm
(530) kurt says:

unfortunately I fell for the scam, the tech with a real heavy indian accent finally got me to cooperate mainly because the timeing was right, he told me these malware issues I had would first slow down my browser performance which had been the case over the last 2 days, since I didn’t mention that to him, I thought this was lagit but was still wary, so I ended up falling for it hook line and sinker. I couldn’t check on it while they were supposedly working on my computer so I had to wait untill they were finnished before finding out this is a major scamed. I have since cancelled my credit card and changed my ip adress. other then that I don’t know if there is anything else I need to do. I did run my virus checker and 2 other programs on my computer when they finnished and found many high risk issues that were not there before.

October 9, 2013 at 8:01 pm
(531) Jody says:

Today I got a call from an thick Indian accented young women named “Helen Robertson” (claiming to work for the Public Safety department of our Canadian Federal government, claiming that right now as we speak someone in Mexico is accessing all of my files and is controlling my computer and changing all of my email passwords, but that she could help. I played along, asked her for her employee #, her name (EO107, Helen Robertson), and then she asked me to type in the http://www.ammyy.com website into my address bar…when I started to play in the background the youtube video with a same sounding voice as hers as someone trying to scam another guy, so I decided to give her an appeal for her morality, for how could she live with herself being so conniving and manipulative, and how could she sleep at night, as well as how could she think that I would be so stupid in falling for her scam, etc., etc., she protested the whole time, trying to reason with me…which was so crazy to think that she’d still win me over. Seriously.

October 16, 2013 at 2:13 pm
(532) Melissa says:

I got scammed! They called me saying they are from Microsoft and that my computer was hacked and they were going to help me fix this. I fell for it and went with what they told me and downloaded ammyy.com they got my IP address and were trying to sell me a license. When there were asking me to pick of one of the three plans they had I started to get suspicious and told them I wasn’t going to buy anything without more information , they of course got very upset and hung up. I know have to take my pc to have it checked and to make sure I’m not in any danger. Never trust anyone.

October 17, 2013 at 1:30 pm
(533) Rubyredjewel says:

I’ve been getting this call from # 1-248-525-6944 for a month now. One guy was extremely rude after I wouldn’t log on asap. The main reason I knew this was a scam is that MSN or Windows Techs don’t answer the phone when YOU call them for help. When do they have time to cold call people? Too funny! I searched the web found this page and another where a guy explained the scammers asking you to double-click Manage, then to select the Event Viewer from the Computer Management window that appeared.last night Here’s the link: http://arstechnica.com/tech-policy/2012/10/i-am-calling-you-from-windows-a-tech-support-scammer-dials-ars-technica/. Eric called frm the 214 # at 8:40. I gave him the run around for an hr. Over & over I was told to type in Ammy.com, gmbtech.com or teamviewer.com. Over & over I told him I did and my comptr kept freezing. He had the gall to tell me to uninstall my antivirus. My goal was to get to the crdt card reqst so I could give an old crd #.Finally I told him I never typed anything in and I was recordg the call for the FBI. He hung up

October 20, 2013 at 11:44 pm
(534) mamabrumble59 says:

I could not cjange a password so called yahoo cust service and some yahoo with an indian accent talked me into remotely helping to fix my husbands laptop and then just moved the curser around trying to get m,e to agree to pay 300 bucks for a one tim,e virus scan. I ended the call telling him I would rather toss the computer then to do that and he tried to tell me my entire home of six other computers werev also infected. Now my husbands computer will no longer recognise the internet and says my ip driver is bad or not turned on. I am about to send it out for a factory reinstall unless someone out there can help me. I can not access the internet from his computer only from the others.

October 21, 2013 at 2:58 am
(535) Blair says:

Just got off the phone with these idiots . He called himself Edward Smith ..What a joke . These people need to be stopped because there are too many older people out there that get trapped by these idiots .
I’m in New Zealand and this call has been coming for around 2-3 years .

How do they get stopped??

Cheers

October 29, 2013 at 10:03 pm
(536) S I says:

I received the same scam. The caller ID was 315-789-9672. Caller had Indian accent and irately called me back after I hung up.

November 1, 2013 at 4:23 am
(537) linguaclara says:

Thank you!
Phone rang and someone I detected with a “call centre” voice that sounded Indian. I demanded to have a name and place ,,,and he put his “senior technician” on the phone…who said he as Ron Schmied from Zurich.
I didn’t have to pretend I was computer-stupid….I am.
Luckily he wanted me to replace my usual internet data with something called AMMY….his accent was pronounced and I had trouble…but on the second attempt, some other sites came up about this as a scam…which I announced to him and hung up.
Now to see if there is any damage to my stuff.
Thanks so much…and I hope YOU are not a scam!
Don’t know who to trust these days!

November 13, 2013 at 9:38 am
(538) Gemma says:

Seems this is still happening. Just received a phone call from a man with a very strong Indian accent saying the same, that my computer had shown errors over the past few days. I just acted clueless and hung up.

November 14, 2013 at 6:14 am
(539) Lrgtool says:

I’ve just had “the call” from the Indians!
It’s the first time I’ve received a call from them, but I had heard of the scam before, so I knew what to expect.

I went through the whole eventvwr – warnings- errors routine and then got passed to a ‘technical manager’. He asked me to go to the website and describe what I could see. I told him that the page was all jumbled up and I couldn’t make out what it said. He asked me to refresh the page, so I told him it was still the same jumbled mess and maybe my internet connection was to blame. He asked me to try again, so I said the best thing I could do would be to contact Microsoft directly and pass on his details. The sound of panic gave me a good laugh. He said that Microsoft wouldn’t be able to help me, but he could now help with my internet connection! Here is the rest of the conversation:

Him: I think your internet connection is the problem.
Me: No, wait! I think I can see what the problem is.
Him: Ok Sir, what do you think it is?
Me: I think you’re trying to scam me!
Him: Scam? what does scam mean?
Me: It’s where you get me to download a virus to my own PC. You should know – you must have done it before.
Him: I think you are out of your mind! (getting angry here) You don’t know what you are talking about!
Me: Then let me contact Microsoft and see what they can tell me about this.
Him: I’m going to hang up now!!
Me: Goodbye!

Only managed to keep him going for 20 minutes, but it was fun.
Hopefully next time I can keep it going longer.

November 22, 2013 at 9:04 am
(540) Nikos says:

I had a phone call this morning the same as you. You know how the procedure goes. They actually woke me up from my bed. I moved recently to Belgium from Greece and I actually I’m on the IT field (I shouldn’t tell you this) and they manage to screw me up. Because I had a sense from the beginning that something was wrong but I was like hypnotized. I downloaded ammyy software I gave him control and he did his tricks to convince me that I have viruses in my pc (but I knew that I wouldn’t though ). Afterwards he passed me his collegue the senior one because he wasn’t able to help me and the other guy installed some certificates or something and now I can’t access windows. ASKS FOR PASSWORD. Any ideas guys? I actually had a backup but I need some files of my ssd to recover. Any help I would be grateful.!

December 13, 2013 at 8:45 pm
(541) Leon says:

I just got “the call” this evening. I had never heard of this scam before, but I smelled a scam right off. The caller was male. He had me go into “my computer” and locate yellow warning symbols… said that these were viruses slowing down my computer. Told him that, yes, I certainly had a lot of warnings, and my computer was really, really slow. He said that they were here to fix that. Told him that I sure was glad he called… but just how did he know that I had problems? Just for my, and my wife’s entertainment, I went along with him for about 20 minutes, playing the dumb “computer newbie”…. following his every instruction, repeating everything back to him each time, and what does that mean and such; and at times, asking him to repeat his instructions. When we finally arrived to the point where he wanted me to go… ammyy.com. Instead of typing that into my browser, I stalled and searched ammyy on Google. There, I learned of the scam… allowing remote access to my computer. After some time, he asked what I now could see on ammyy.com. Well I said, I know one thing…I now know this is a scam. He hung up… didn’t even say “Goodbye”. For a while there, I believe that he thought that he had me hooked!

December 13, 2013 at 10:28 pm
(542) Andrew says:

They have called my house 10 times here in Las Vegas. I finally checked after the initial inquiry. My question is how did they know my software information. I’m glad I GOOGLED the http://www.ammyy.com site prior to agreeing to down load. Once I told him what I had just googled he hung up.

December 17, 2013 at 9:57 pm
(543) Brandon says:

I work in as an aplications speacialist in health care IT. I used AMMYY to remote to a telecommuter to assist with an IP phone setup. After about 4 minutes someone had taken control of his PC and tried to on mine, but I was able to lock the computer and restart fast enough that I was unaffected. He on the other hand was not so lucky. His Telephone number was actually shown on his desktop so that how I assumed they got his Number. An individual with an indian accent called his phbone and said that he was also from Microsoft and he was using a program that was not to company policy and locked his computer down. We were able to resolve the problem quickly by disconnecting from network and restoring. I will never use ammyy again.

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January 7, 2014 at 5:40 pm
(546) Patricia says:

I just received a call from a man with a heavy accent stating that he was calling from “Windows” because my computer was sending signals that there was a problem with my computer. I heard what sounded like a warehouse full of people talking on phones. A call center. I automatically thought this was a scam. I asked how much this service was going to cost me and was told it was a free service. He then put his senior IT person on the phone who instructed me to type in an address and it was ammyy as soon as I typed this in I saw ammyy scam, I did not go to the site and hung up on the dude……….I asked how they knew my computer was having problems (supposedly) he said it was “registered” and sending signals……

January 11, 2014 at 4:54 pm
(547) Dave says:

They are now hitting Canada claiming to be David Jones from Public Safety Canada. Quoted an officer iD “ABC6024″ and then as I strung them along and got another person (the same Officer “(Adolph) Wilson” mentioned above years ago) with employee ID AWD1532. I asked for their contact number and they referred me to the government web page “so you see we are legitimate”. I said anyone can refer me to a web page. I will call you back, what is your number. They said, to call the number and someone will call me back but it will be a few hours and in the mean time my computer is at risk. I said the computer is off, so it is not at any risk. They quoted the CSLID number (which is the same on every Windows 7 computer!) so I opened the computer and followed along getting to the point where I could have given them remote access. I had said there were all kinds of problems on this computer and I was glad they were calling to help me. They seemed keen and I kept them going for about 30 minutes. They told me to connect to the ammyy.com site (which I googled leading me to this scam page), so I knew 100% it was all crap. Finally I said, I’m not going to give you remote access until I confirm who you are and they said, okay all the number and we’ll be in touch.

By the way, the phone had disconnected three times during the call and both people had thick Indian accents with obviously non-Indian names. They baby crying in the background was pretty funny as well.

January 11, 2014 at 9:02 pm
(548) Ian says:

Got hit this morning, good thing I know a thing or 2 about computers

Indian accent, bad line BUT the guy said he was from Virgin net (my provider) and asked if I had sent an email at 5am. He said he was from the anti hacking department and knew my email, name and address.
He also gave me his address (in North London allegedly) a number 0208 123 3907

He said that foreigners had hacked my computer and was using my email to d all sorts of weird and wonderful things, but as they were aware they were going to tell me how to resolve.

He directed me to the AMMYY website, but I said I wasn’t prepared to give him remote access. I also asked which computer I should use as I have 3 (that threw him)

Anyway my point is that it sounds like this scam is become ever more sophisticated

I rang Virgin net and they said it was a scam and that they would never send unsolicited calls

Watch yourselves out there (I kept him on the phone for about 40 minutes, but I was trying to watch football at the same time lol)

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January 20, 2014 at 9:56 pm
(550) beverly says:

i fell for this but they used teamviewer i mean i did not give them any info i yelled at them i mean i should i have figured it out when they wanted to use team viewer microsoft uses log me in …. ANY who i think they put something on my pc ever sence the end of the call after almosed a hour or 30 mins of yelling at the guy he hung up after telling me FINE FIX YOUR OWN COMPUTER SO i think they put something on my pc i cant find out what it ois nothing is detecting anything but it looks like team viewer has not been closed so i dont know what to do i use the program for pc help by freinds and for family so yeah they ither put somthing on my pc or opend a back door and i cant figure it out

January 21, 2014 at 5:16 pm
(551) ed says:

Just got off the phone with a foreign lady who said my computer had been compromise and wanted me to click on “ammyy” got suspicious right away and hung up. She tried to call back twice but I would not answer so she gave up.

January 23, 2014 at 9:46 am
(552) Al says:

Why do people post just to say they did not fall for the scam. I would like to hear from those who did fall for it , what happened to their computer and what did they do to correct the problems, if any.
Are these scam artists just looking to make a quick buck or are they doing something worse, like ID theft?

January 28, 2014 at 7:00 am
(553) Ken PAYG says:

I am based in the UK and have just had a call from an Asian guy from Ammyy. As others have said they give you a cock and bull story about infected computer then start asking you to connect to their web site. Whilst stringing him along I was Googling ‘Ammyy’ on my Ipad and could see it was a scam. So i asked the guy not to put his phone down as I gave him a lecture on integrity, honesty etc. Err……..surprise surprise he put the phone down. Spineless :-( (

January 30, 2014 at 12:00 am
(554) Jay says:

I knew this was a scam immediately but wanted to learn a bit about how they get people on the hook so I played along for 10 minutes or so. I got too frustrated and hung up, but before I did I asked the guy for his office phone number. He had told me he was calling from New York City, but gave me a number with a Syracuse area code. The funniest thing, though, was that he kept giving me a number that was short one digit; I asked him to repeat it three times and each time he told me it was (315) 633-342. You’d think they’d do their homework better than that.

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February 11, 2014 at 4:17 pm
(557) sherri says:

he just called me too i could not understand anything but he said do these steps or my computer will crash any moment. Good thing it is still on warranty lol. So I just hung up.

February 12, 2014 at 10:26 pm
(558) Nikki says:

Well I was searching for an alternative to TeamViewer for online training due to some technical issues and somehow downloaded Ammy Admin without reconsidering any safety measures.I gave remote access & phone number to some unknown system id mistaking it be my trainer & that is when I got a call immediately from an unknown number (number hidden) from a person claiming to be Microsoft Support Team-member and that he detected my system was being hacked due to unknown access given . I asked “How do I believe you are calling from Microsoft?” & for which he opened up a window in my system and showed me a list of errors he could spot and tried to convince me that he could fix the errors by installing the security softwares. All of a sudden, I was getting another internet call with a different system id on my laptop. The guy on phone call prompted me to accept that unknown id request and I was not willing to and instead questioned him “why should I accept that call?”. He was silent and forcibly accepted the other call through remote access by clicking on it from his end.

That is when I realised that he was the hacker and hung the call & immediately shut down my system.I changed all my account passwords & re-formatted my system.That was such a miserable experience to lose all my softwares. :( But thankfully, I already had a back-up of my files in an external-harddisk.

February 14, 2014 at 8:45 am
(559) Rupert says:

Ha, I got one of these today, hadn’t heard of it before, I was bored so opted to string him along for a while. Firstly he said I needed to be in front of my computer so I told him it was off and would take ten minutes to boot up; of course he said the long boot up time was during to the security issues that I was facing. I then said I was by my computer whilst I walked around my house and went through his instructions, most of them I knew by description so gave him a woolly answer back. Eventually he made the mistake of asking me to type something in the address bar of IE, as I typed ammy bing offered me the suggestion ammyy scam. Which he was very surprised about and so brought in his manager, a technical specialist. He cleverly asked me to close IE and instead type a different address in windows/run, this address was supremofree.com not sure what that one was as Bing gave limited suggestions. I told him I wouldn’t because it was a scam and he told me to F**k Off, which I thought was very rude. I wished him a good day and hung up. Sadly only 23 minutes of their time wasted.

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(561) jimmy says:

scammers are at it again they trying to get you type in various information. The next trick is to convince you that your computer has been hacked. Now they hit you with the big one, you need to purchase new software for $250.00 and please provide a credit immediately. They all have heavy indian accents and pass you off to cohorts as if to simulate they are working in a call center. I repeatedly asked for a call back number but those request fell on deaft ears. I really hope these scammers get caught soon.

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February 24, 2014 at 11:11 am
(564) Rock says:

Just got one of these calls no more than 5 minutes ago. Something smelled funny when he told me about all of these errors I was supposedly generating. As I was listening to him tell me to get in front of the computer, I was thinking – “how does he know which computer was sending out the messages, and why wasn’t the messages popping up on the machine for me to see?” I merely told him I wasn’t interested, then finally hung up on him. I then did a search on that scenario and wound up here as well as other sources.

March 2, 2014 at 7:09 am
(565) baster says:

I was a victim!! My laptop wouldn’t boout, and after many times I tried I agreed for my machine too send a message to Microsoft ….this is why tomoro still annoyed, it seems all true, anyways I managed 128 minsdue to rubbish connection and lots of waiting anyway result is they got y email angle have murderd my my wankstation :(

March 3, 2014 at 9:25 am
(566) Whistle blower says:

I like to waste their time. They told me i had a maleware problem and error messages etc, eventually got transferred to the Tech guy Tom. He told me to.
Press windows key and R at the same time type in eventvwr,
then type in wwwammyy.com and wait for the green screen.
He then asked me what i could see I told him i needed to put my tinted glasses on due to being colour blind and as the screen is supposedly green i was unable to see this. Now i dont know if there are glasses to be had that help people that are colour blind or not I was just wasting his time. After 5 mins i found the glasses i havent got lol
He then told me i should see a box that says “start working with any admin” I agreed with him that i could see this. (by the way i was nowhere near my PC i was just writing down what he was telling me to so lol)
He mentioned i should see in the left bottom corner AAB3.exe which i agreed i could. then he told me to click run.
Then he asked me what i could see on the screen and that i should see some writing.
I told him i could. he asked what it said.
I said my computer is telling me NOT to type in what this scammer on the phone is telling you to type and go pick up your whistle and blow hard down the phone (this i did!) I thought he would hang up after blowing whistle but he didnt..
He told me i had a lovely voice and he could sum it up in 1 word.
I knew what was coming
Yes he said in 1 word i can discribe your voice.
“F-ING B’ITCH!!!”
Oh i said well you should have stayed on in school as your maths is a bit sh!t !!! I have calculated that and it works out as 2 words not 1 as you have stated. No matter mate I look forward to you calling again so far i have wasted 25 minutes of your time, which means you havent infected my computer, scammed me out of any money and you still have to pay your phone bill.
He called me a few more names, to which i replied each time you call me i will waste your time and blow a whistle down the line at you!

March 4, 2014 at 4:11 am
(567) Angela Mason says:

i have just put the phone down from a call regarding my windows viruses etc , I wrote down the information asked for a contact number 18007321002 (yeah right) STEVE(yep Asian ) was very helpful when I played along then passed me to JOHN WILLIAMS ( funny English name for foreigners )who said he was calling from Victoria in London 18004444002 he then went on to ask me to type in the run box http://www.ammyy.com then he would be able to help . How stupid do trhey think we are but unfortunately some people do fall for this . I saw about this on the consumer programme Angela Ripon and Gloria Honeyford do and they had been called by people who had actually done this and lost lots of money through being hacked.
ggggggggrrrrrr

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March 8, 2014 at 7:04 am
(569) Julie says:

Just got a call from some guy with an indian accent, saying he was from microsoft technical and I had reports of malicious errors on my computer which could destroy it. He said he would fix it for free, I knew then it must be a scam. I went along with him until he asked me to enter a web site address, which I then asked for a contact number so I could verify who he was. He gave me a phoney number of course, but he was getting irate because I wouldn’t believe who he was. The web site he wanted me to enter was http://www.1234you.tk, so anyone out there, please don’t do it.

March 8, 2014 at 7:14 am
(570) Julie says:

Just got a call from a guy claiming he was from microsoft technical and that he had a report saying my computer had malicious errors on it, which would eventually destroy my computer. He had a strong indian accent and I knew it was a scam when he said he would fix it for free. I went along with him until he asked me to enter a web site, which I then asked for a telephone number so I could call and ask if he was legit. He of course gave me a wrong number, but not before he got angry because I would not believe him. The web site address was http://www.1234you.tk, so anyone out there, please don’t do it.

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March 12, 2014 at 1:42 am
(572) Ashley says:

I just had a call from “Telstra” claiming that there were a lot of viruses/bad files that hackers were using to attack their server and they needed to terminate our internet (which had me a bit suss as we are with Optus but as Telstra own the lines within Australia I listened) and when I asked for some details to confirm that they were from Telstra the lady got very angry towards me and put me on to her supervisor. He talked me through the exact same process as listed on here but when he got me to open the ammy website I refused to do anything else before confirming details. Apparently name they had was Castle (which is not even close to my name or my fiancé’s name) and when I said that this was incorrect he started going on about how he was from the technical department not customer service and he didn’t have access to the customer details. I told him if he was actually from Telstra and this was a real issue to have a representitive come to my door and see me in person because I wasn’t allowing access to my computer to a stranger or machine.

March 12, 2014 at 5:52 am
(573) David says:

So, I live in Australia, and our major internet provider is “telstra”.
I received a phone call from a guy claiming he’s from “Telstra”. He says Ive been downloading dangerous and harmful files which are also damaging the server. He said that he will be terminating our home phone and internet.
Well, firstly my internet provider is not Telstra, its TPG
secondly I havent been download anything illegal or dangerous.
Is this a scam?

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March 13, 2014 at 5:24 pm
(575) Susan Lucey says:

I received a call from a “gentlemen” who sounded to be of Indian descent who stated he was from Windows security and “someone is trying to hack into your computer”. I asked him who he was calling for (he gave my sister’s name) and I asked him for specifics and what needed to be done. He said he “would walk me through it”. I said it wasn’t my computer and I asked him for his phone number to call him back and he gave me 888-415-4436 and said he could call back and I told him not to (so I could check the number). Thank you for exposing this scam to the public – I am sure there are many people who have been hurt by this scam.

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March 20, 2014 at 2:19 am
(578) mel says:

I live in Australia and this guys just tried to scam me saying they were from TELSTRA and that they were cutting off my internet because my computer was sending out a virus and told me to d the windows run. i knew it was a scam pronto as my internet isnt even though telstra.

being a novice nerd and suspecting it was a scam i googled what he was telling me to put in the run program and the second i pressed search came up with this site and has a quick read of the first few posts and the call had gone pretty much step for step i was even transferred to ‘the supervising technician’ . i called him out that he was a scammer then tried to feed me some crap about the ammy website and how scammers use it. bulls**t!

i told him to jam it and hung up

March 21, 2014 at 8:37 pm
(579) alicia says:

I got a call from, whom I thought was the tech support people from Microsoft(they had fixed my computer for me last week, and are legit), and he said he was from Microsoft.
Said I had a lot of errors(which MS fixed for me last week, so I was wondering how that could of all gotten back there again!)and he put on a Remote Tech program to work on my computer. I will admit that I am not all the technologically with the times.
They then said I needed to pay for a Security Program, for 1 year and ir was for $149.00. I told them I didn’t have that kind of money, so they went with 3 mos Trial for $60.00. Well, tonight, I contacted the Microsoft Tech people from last week, and was told that the other guys were scammers. I have to go to the bank and fix my account. Get my money back. Thank God I called and Microsoft fixed my computer back and took out the other guys icons.
Lesson well learned. Ask for ID# first!

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(581) Rich Audrain says:

I just received a call. He had me run eventvwr and walked me through the message list then had me run iexplore http://www.ammyy.com, which I did. When he told me to double click, I told him I wanted to check things out before going any further then hung up.

March 26, 2014 at 12:13 am
(582) S says:

So I got a call and fell for it up to the point where I refused to pay (told me it was free) not only did I get cursed out I now need a Start Up Password to get back into my computer. Tjry told me if I didn’t give them money my laptop would be stuck like that forever. I can’t remember the entire number but they called from a 661 area code. I need advice on how to fix my laptop.

March 26, 2014 at 10:01 pm
(583) B says:

Call this morning, thick Indian accent stating they were in Baltimore Maryland, and that they were from Windows and my computer had hundreds of hack,etc. I followed along until it was time to pay, my credit card company refused to pay stating it was a scam, told the person on the other end of the phone they were scammers and hung up on them. The phone ID was 911 and they went into their crap. Lucky got no money from me, thank god for my credit care company.

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(587) Noor BAKSH says:

My sorry history on this horrendous scamming efforts .They had all the common tricks as detailed by others similarly caught.
the first was from a company STAR COMPUTERS from Yreka, CA. 1290 S Main St. zip 96097… phone -661 781 6568….name of contact = Daniel Higgins….star tech support. Compa
Company # 2

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(588) Noor BAKSH says:

My sorry history on this horrendous scamming efforts .They had all the common tricks as detailed by others similarly caught.
the first was from a company …Konnections Solutions Private Ltd ie STAR COMPUTERS from Yreka, CA. 1290 S Main St. zip 96097… phone -661 781 6568….name of contact = “Daniel Higgins”….star tech support.
Company # 2
ON line TEC 365 located in E astern USA ….. also via online – support
@online tech 365.com …Technician =Dilkash Raza and alias is Michael Barbosa. Tel, 1-855-332-4365,
These companies are subsidiaries of a company located in India, They use Pay pal for their transactions.
Complaints have been filed with the local Consumer Agencies and forwarded to the FTC and are currently being investigated. It is needless to just sitback and be afraid. N M Baksh MD PE

April 3, 2014 at 3:41 pm
(589) Prasad says:

Got a call at 3.15 PM CST on 4/3/2014. The caller ID Shows the number as 19-9966. They claim they are from Windows support. The senior tech guy claimed his name as Alex and said that the call is curtsy call since they are seeing some security risks and asked to open computer and start command prompt and asked me to type “assoc” and he read out the CLSID correctly. This caller is from indian subcontinent. I was wondering how he got the CLS ID of my PC. He asked me to type http://www.goo.gl/399bx in run box. I asked him what is this web site. He said it is their parner’s server URL which will scan my PC. I stopped him there and seached google for this URL and found it as scam. Please be aware of these scams. Don’t even answer the phone if it’s not a legitimate phone number.

April 3, 2014 at 8:52 pm
(590) Skip Hire Prices says:

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April 4, 2014 at 11:54 am
(591) Ron Carter says:

What do you do if you have been a victim of the scam, and you gave them you debit card number?

April 10, 2014 at 9:05 am
(592) Ray says:

They called me but I smelled a rat. The first # they called me from was a unknown #. Warning # 1.The second # was 442030264051. The 3rd time they called the # was1(731)494-2627. The Indian man was VERY persistent and did all he could to get me to my computer. I wanted no part of it. I hope someone can stop these rip off artists. I really hope so!

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April 12, 2014 at 2:09 pm
(594) Embarassed bonehead says:

Never heard of this scam – until yesterday. I’ve been having problems with error messages for which I regularly use Iolo’s software, System Mechanic. Well, this scammer woke me up from a deep sleep to tell me that he was from Iolo Corp and my computer notified them I was having ongoing problems, (which was true about the problems). Therefore, in my sleepy state, it seemed legit. I could kick myself now but I gave them access to my computer thru Ammyy. However, something told me to pursue verifying that they were, in fact, from Iolo. I asked them to send me an email but they had an excuse why they couldn’t do it. I then asked them to give me their phone number so I could call them back and see if they answered the phone as Iolo Corp. They did give me their number! It was 303-351-5183. Instead though, I called the real Iolo and they told me THEY NEVER CALL customers like this. As I was on the phone with them suddenly my cursor started moving and the scammers were atttempting to run some script on my computer! When I attempted to power it down, they stopped me! Immediately I turned it off with the computer’s power button. I never did give them any credit card info. But now what do I do?

April 13, 2014 at 12:32 pm
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April 17, 2014 at 8:03 am
(598) French user says:

I just got the same type of call:

I answer to an anonymous number and a guy spoke in English with an accent like the excellent Raj from Big Bang Theory :)
He claims working for Microsoft IT and wants to helping me secure my computer…

Okkkk, but unfortunaly for him i have computers since 30 years and i knew mine is just fine. Anyway, he asked me to press windows key + r key.. I fake I did it and I said nothing happens.

Then he asked me to “Google” the word “ammyy”. The results shows that is a remote access software, usefull, but only between trustworthy persons. He asked me to download and install it.

So I decided to stop with this joke here and he assures me that my computer will burn in hell in five minutes or something like that.

The same scam with alternates exists, like “from HP IT” or “with Asian accent”…

April 19, 2014 at 2:20 pm
(599) Jayden says:

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April 22, 2014 at 9:19 am
(601) Williemae says:

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April 22, 2014 at 2:48 pm
(602) kokokrans says:

I got the same scam just a minute ago an indian acscent guy notifying me about a “HACKER” is trying to hack into my computer. I found it suspicious because why will microsoft call me and ask me to turn on my computer and he was so anxious to ask how many more minutes till i get into my computer. I ask him questions like what company are you working for? what is your badge number? what is your purpose in calling? what is your name? now here is the fun part…. he ask me to type this into my taskmanager ( taskmgr ) then ask me to check under process if i see csrss.exe after that he ask me to search csrss.exe in google and check what that threat is…….. after that he ask me to type this goo.gl/399.bx and pretended i type it … after that he hang up the phone … lol.. now my question is there a threat into my system if i didn’t follow his intruction???? just making sure that all is safe.

April 24, 2014 at 11:16 am
(603) Jeff says:

I did the same thing as E. White….it was entertaining….I figure if I can keep them on the phone then they have less time to scam others….any iT professional who gets a call like this should string them along and waste as much of their time as humanely possible.

April 24, 2014 at 3:29 pm
(604) R Bier says:

got called by a guy claiming to be with microsoft who said I was due a refund for a security service that was no longer provided (and that I was not paying for). Very strong indian accent and could hear folks in the back ground talking to others saying much the same thing. I was directed the ammyy site. I only went this far so I could find out what was going on, The number on my caller ID apparently does not exist either. Never went further than the ammyy site, Now I gotta go warn everyone in my family about this

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